974 customer experience specialist jobs at 444 companies in Towson, MD
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Customer Experience Specialist
Laurel, Maryland, United States
$24-$26/hrOnsiteFull Time
Bray & Scarff: Retails premium household appliances and provides professional kitchen remodeling services.
Customer service, escalation, or complaint resolution experience; strong communication, empathy, attention to detail, CRM and Excel skills; ability to follow procedures and work in a fast-paced office.
Lebanon or Grand Prairie or Atlanta or McCarran or York
OnsiteFull Time
Aurora Parts & Accessories: Distributes aftermarket parts for semi-trailers and heavy-duty vehicles.
2+ YOEAssociate degree plus 2+ years related experience (or 4 years proven experience); B2B customer-facing experience; strong communication, phone and sales skills; PC and Microsoft Office proficiency.
Avis Budget GroupNASDAQ: CAR: Global provider of vehicle rental and car sharing services.
1+ YOERequires at least 1 year of customer service experience, valid driver's license, legal US work authorization, strong communication, mobile device proficiency, and ability to lift 50 pounds and work outdoors.
United States Patent and Trademark Office: Grants patents and registers trademarks to protect intellectual property.
1+ YOEOne year of specialized experience equivalent to GS-12 managing customer experience activities, designing surveys, creating dashboards, analyzing feedback, leading research projects, and collaborating with stakeholders.
Signature Aviation: Operates a global network of private aviation terminals.
High school diploma or GED, valid state driver's license, English communication, customer service skills, and ability to pass background, drug, airport security, and insurance checks. Customer experience is preferred.
Casaplex: Designs and installs custom audiovisual and building automation systems.
3+ YOE3+ years client/customer service experience (A/V industry preferred); strong communication, empathy, technical problem-solving, client advocacy, and ability to promote upsells and renewals.
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
High school diploma or GED preferred. No related work experience or supervisory experience required. Must maintain professional communication, follow policies, protect assets, and handle objects up to 25 pounds.
Salon Customer Experience Specialist - Francis Scott Key Ml
Frederick, Maryland, United States
$15-$19/hrOnsitePart Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Provide welcoming front-desk service, schedule appointments, recommend and sell retail products, meet retail sales goals, manage front-desk operations, handle payments, and support salon team and inventory.
Bilingual Member Experience Specialist (Silver Spring, MD)
Silver Spring, Maryland, United States
$20-$26/hrOnsiteFull Time
Educational Systems Federal Credit Union: Provides financial services and products to the education community.
1+ YOEHigh school diploma, fluent Spanish, 1–3 years of customer service or hospitality experience, strong communication and problem-solving skills, and proficiency with CRM software and Microsoft Office Suite.
Entyre Care: Providing financial and professional support for family caregivers.
Entry-level customer success role requiring experience in administrative/customer success/sales or operations, strong communication, organization, proactive problem-solving, familiarity with customer service principles; must live within reasonable commuting distance of Arlington, VA.
Evergreen Equity Partners: Provides commercial mortgage and business loan financing solutions.
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
Mobile Communications America: Provide wireless communication and security technology solutions.
2+ YOE2+ years in customer operations or related fields, proficiency with Microsoft Word/Excel/Outlook and ERP, strong communication and organizational skills, AR experience a plus.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Provides software for corporate governance, risk, and compliance management.
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Politico: Global political and policy journalism and news organization.
1+ YOERequires 1–2 years of professional experience in customer success, sales, business development, account management, or marketing; excellent communication and client service skills. Bachelor's degree preferred.
Ephrata National BankOTCQX: ENBP: Community bank providing personal, business, and mortgage financial services.
2+ YOEHigh school diploma or GED required; 2–4 years of relevant experience preferred. Strong communication, customer service, prioritization, problem-solving, and transaction processing skills required.
Shipfusion: Tech-enabled logistics and fulfillment for eCommerce brands.
2+ YOE2+ years in customer service, warehousing, or logistics; strong written and oral communication; experience with Zendesk/HubSpot a plus; able to manage orders, tickets, and coordinate shipments; strong organizational skills.
Zendesk Support, HubSpot, Shipfusion Support Portal
AmentumNYSE: AMTM: Global provider of engineering, technical, and mission support services.
1+ YOERequires 1–3 years of customer service and data entry experience, high school diploma or equivalent, computer training, reliable transportation, and U.S. citizenship with TS/SCI clearance and polygraph.
computerized maintenance management system, automated database, Microsoft Office, electronic log
C-P Flexible Packaging: Manufacturer and printer of custom flexible packaging solutions.
Customer service experience required; high school diploma required (some college preferred). Strong Microsoft Excel skills, ERP/reporting familiarity, effective communication, ability to manage customer forecasts, orders, and complaints.
RollinsNYSE: ROL: Provider of essential pest and wildlife control services.
High school diploma or equivalent, strong communication and organizational skills, basic computer skills, Microsoft Office proficiency, and ability to lift up to 25 pounds; customer service or sales experience preferred.