38 customer experience strategy jobs at 16 companies in Charlotte, NC
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3w
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Customer Growth Strategy Senior Manager | Financial Services
Arlington or Boston or Charlotte or Chicago or Hartford or Morristown or New York City or Philadelphia or Pittsburgh or United States
$123k-$317k/yr OnsiteFull Time
10+ YOERequires 10+ years in growth strategy, customer strategy, innovation, transformation, or consulting; opportunity origination, client leadership, cross-functional team management, and a bachelor's degree or equivalent experience.
AI
2mo
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Business Deposits & Customer Strategy Executive
Charlotte or Irving or Phoenix or Minneapolis
$250k-$420k/yr OnsiteFull Time
10+ YOE6+ Mgmt10+ years in business execution, implementation, or strategic planning; 6+ years management; deep experience in business banking, deposits strategy, product design, go-to-market, data & analytics, financial analysis, and leadership.
1w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, strategic questioning, and sales strategy consulting skills.
1w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Customer Relationship Management (CRM)
3w
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VP, Digital Strategy & Enablement
Radnor or Charlotte or Fort Wayne or Omaha or United States
$161k-$293k/yr RemoteFull Time
12+ YOE5+ MgmtBachelor's or equivalent,12+ years in digital strategy/product/customer experience,5+ years managerial experience,strategic planning and presentation skills,experience with AI and digital roadmaps preferred.
5d
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Transition Strategy Partner
Austin or New York City or Denver or Phoenix or Irvine or San Diego or Miami or Charlotte or Raleigh or Dallas
$34-$68/hr OnsiteFull Time
1+ YOERequires 3+ years of consultative or account management experience and 1+ year of sales support or implementation experience. Bachelor’s degree or equivalent experience preferred; strong analytical, organizational, communication, and customer advocacy skills required.
Microsoft Office Suite
3w
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Mgr-Customer Insights
Mooresville, North Carolina, United States
OnsiteFull Time
7+ YOE1+ MgmtBachelor's in Marketing/Business/Analytics/Economics or equivalent experience; 7 years in marketing/insights/analytics/strategy; 1-3 years leadership; strong research, analysis, storytelling and stakeholder management skills.
5d
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Supervisory Human Resources Specialist (Division Director, Customer Engagement)
Belgium or Singapore or Saint Thomas or Pago Pago or Brussels or Brasília or Halifax or Montreal or Ansbach or Andersen Air Base or Barrigada or Finegayan or Saipan or Panama City or Warsaw or San Juan or Abu Dhabi or Tarrant County or Arlington County or Frederick County or Henrico County or Loudoun County or Virginia Beach County or Winchester County or Snohomish County or Spokane County or Milwaukee County or Oneida County or Mobile County or Alameda County or Los Angeles County or Napa County or Riverside County or San Francisco County or Arapahoe County or Boulder County or Denver County or El Paso County or Miami-Dade County or Okaloosa County or Osceola County or Camden County or Coweta County or Fulton County or Ada County or Boise County or Cook County or DuPage County or Hendricks County or Wichita County or Mason County or Baltimore County or Nantucket County or Kent County or Marquette County or Oakland County or Pipestone County or Merrimack County or Atlantic County or Mercer County or Monroe County or Queens County or Suffolk County or Summit County or Butler County or Erie County or Philadelphia County or Charleston County or Lancaster County or York County or Davidson County or Shelby County or Bandera County or South Houston or Spring or Springtown or Temple or Texarkana or Tomball or Tyler or Van Alstyne or Waco or Watauga or Weatherford or Wichita Falls or Willis or Willow Park or Cedar City or Cottonwood or Ivins or Kaysville or Morgan or Saint George or Salt Lake City or Tooele or Burlington or Aldie or Alexandria or Arlington or Bealeton or Bristow or Covington or Dulles Airport or Fort Lee or Fredericksburg or Front Royal or Hamilton or Hampton or Haymarket or Herndon or Lanexa or Leesburg or Lynchburg or Manassas or Marshall or McLean or Newport News or Norfolk or Naval Air Station Oceana or Purcellville or Richmond or Roanoke or Sandston or Sterling or Suffolk or Vint Hill Farms Military Installation or Virginia Beach or Warrenton or Williamsburg or Winchester or Arlington or Auburn or Bellingham or Bonney Lake or Burien or Coupeville or Covington or Des Moines or Everett or Federal Way or Fife or Fircrest or Gig Harbor or Kent or Langley or Longview or Maple Valley or McChord Air Force Base or Mead or Moses Lake or Nine Mile Falls or Normandy Park or North Bend or Olalla or Olympia or Orting or Pasco or Port Angeles or Puyallup or Renton or Richland or Ridgefield or SeaTac or Seattle or Spanaway or Spokane or Spokane International Airport or Spokane Valley or Tacoma or Vancouver or Winlock or Yakima
$112k-$174k/yr OnsiteFull Time
1+ YOE1+ MgmtOne year of specialized experience equivalent to FV-J/FG-14 in enterprise HR service delivery, workforce strategy, analytics, advisory leadership, supervision, or large-scale transformation; education cannot substitute.
Human Resources, Key Performance Indicators (KPIs), SF-50, eOPF, Microsoft
1w
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Product Manager, Oracle Solutions
Charlotte or Corning or California or Texas
$148k-$204k/yr OnsiteFull Time
7+ YOEBachelor's degree or equivalent experience; 7+ years in product management, commercial leadership, supply chain strategy, or hyperscale environments; portfolio financial, forecasting, cross-functional leadership, and customer strategy experience.
Oracle
2d
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Account Manager - Transit
Charlotte or Louisville or Philadelphia
$94k-$177k/yr OnsiteFull Time
2+ YOERequires 2+ years of enterprise sales, consulting, or program management experience; transit industry knowledge; account strategy, negotiation, presentation, and customer partnership skills; and a bachelor's degree.
GIS, Esri technology, social media
1w
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Senior Digital Product Manager
Milwaukee or Minneapolis or Brookfield or Charlotte
$127k-$149k/yr HybridFull Time
Digital product management experience with expertise in product strategy, discovery, agile delivery, customer research, analytics, technical integration, risk management, and financial services.
OKRs
3w
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Business Development Manager- Product
Charlotte or Florham Park
$110k-$130k/yr HybridFull Time
Proven business development or sales experience, strong communication, negotiation, analytical skills, and ability to build customer relationships and develop commercial strategies. Bachelor's degree preferred.
1d
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Director of Marketing
Charlotte, North Carolina, United States
OnsiteFull Time
7+ YOEBachelor's degree preferred; 7+ years of progressive marketing experience, including strategy, performance marketing, customer acquisition, analytics, budgets, team leadership, and agency management.
CRM, marketing automation, SEO, SEM, analytics
2mo
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Account Manager - Mechanical Contractors
Charlotte or Columbia
FieldFull Time
3+ YOEBS/BA required, 3+ years technical sales experience in related industries, strong written and oral communication, CRM experience, ability to develop account strategies and manage customer relationships.
CRM
2mo
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Business Development Manager, Transmission-Eastern US
Fort Mill, South Carolina, United States
FieldFull Time
MacLean Power Systems: Manufactures engineered components for electrical and telecommunications infrastructure.
4+ YOEBachelor's in engineering and ~4 years technical experience; deep knowledge of transmission insulator/hardware; experience delivering technical presentations, sales strategy, and customer engagement; Salesforce and Microsoft Office experience; ability to travel.
Salesforce, Microsoft Office
1mo
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Business Development Representative - National Distribution
Davidson or United States or Canada
$70k-$90k/yr RemoteFull Time
5+ YOEExperience in account management or sales within industrial manufacturing; bachelor’s preferred or 5+ years account/customer experience; ability to build channel programs, develop go-to-market strategies, and lead partner training.
1mo
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Senior Manager, Global Market Development
Waltham or Charlotte or Meriden or Carlsbad
$125k-$175k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree,8+ years in market development/product or commercial roles,3+ years people leadership,experience with market strategy,commercialization,customer research and go-to-market programs;ability to travel ~25%.
CRM platforms, commercial analytics, marketing automation tools
1mo
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Product Manager
Austin or Charlotte or Cary
HybridFull Time
5+ YOEBachelor's degree,5+ years product management,5+ years financial services (commercial banking/payments),experience launching SaaS products,product strategy,financial forecasting,customer discovery,excellent executive communication.
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