Red Cap Plumbing, Air & Electric: Providing professional plumbing, HVAC, and electrical services for homeowners.
1+ YOEHigh school diploma preferred,1 year customer service experience,ability to handle high call volume,use computerized systems,fluent English,evening and weekend availability,and sales/upsell ability.
Denver or Westlake or Menlo Park or New York City or Bellevue or Washington or Chicago or Lake Mary or Clearwater or Gainesville
$28-$33/hrOnsiteFull Time
RobinhoodNASDAQ: HOOD: Provides a commission-free platform for investing and financial services.
1+ YOERequires FINRA Series 7 and 63, 1–4 years of financial services customer support, investigative skills, escalation experience, sound judgment, and strong written and verbal communication.
Irving or Lawrenceville or Charlotte or Lisle or Farmington Hills or Indianapolis or Phoenix or Tampa
HybridFull Time
Amerisure: Provides commercial property and casualty insurance for businesses.
3+ YOEHigh school/GED required, 3 years commercial underwriting/premium audit/agency/loss control/claims experience, proficient with Microsoft Office, strong communication, analytical and organizational skills, ability to travel up to 5%.
Manatee County: Local government providing public services to Manatee County residents.
2+ YOEHigh school diploma or equivalent and two years of customer service experience, preferably in government or utilities. Requires computer proficiency, communication, problem-solving, and ability to work in emergencies.
SmartChoice: Managed connectivity and communications provider for enterprise organizations.
Bachelor’s degree in Business or Marketing (or related field) or equivalent experience; CRM experience (HubSpot preferred); Excel proficiency; Adobe experience preferred.
Fit2Run: Specialty retail chain selling athletic footwear and running apparel.
1+ YOE1+ year retail or customer service experience; key holder/leadership preferred. Strong communication, problem-solving, reliability, ability to lift 40 lbs, and flexible availability including evenings, weekends, and holidays.
New York Life: Provides life insurance, retirement income, and investment solutions.
10+ YOEBachelor's degree or equivalent experience and 10+ years of progressive leadership experience in customer experience, operations, service, quality, risk, retention, or related fields.
Voice of the Customer, Artificial Intelligence, Agile
WebullNASDAQ: BULL: Digital brokerage platform for trading stocks, options, and cryptocurrencies.
3+ YOESeries 7 and Series 24 (or Series 9+10) required, 3+ years CX leadership in contact center/digital CX, undergraduate degree or equivalent, deep knowledge of brokerage operations and FINRA/SEC rules, hands-on AI and CX ops experience.
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
5+ YOEBachelor's degree required, 5 years strategy development experience, 3 years consulting/product/market research in online retail or SaaS; CCXP preferred; Master's preferred.
TruChoice Roofing: Residential roofing, siding, and gutter installation and repair services.
Proven sales closer with experience meeting revenue targets; roofing or exterior home improvement sales preferred. Requires communication, CRM, Microsoft Office, analytical, self-discipline, and relationship-building skills.
CRM, iPad, iPhone, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma or equivalent, minimum 2 years management experience, strong verbal/written communication, ability to lift 25 lbs, flexible schedule including days/evenings/weekends, creative multitasking under pressure.
High school diploma, state-required tech certification/registration, strong customer service and communication, Microsoft Office and data entry experience, attention to detail, basic math; retail pharmacy experience preferred.
dispensing software, Microsoft Office, faxes, escripts, email, internet
Customer Experience Supervisor I - Citrus Park Mall
Tampa, Florida, United States
$21-$26/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Leads customer service delivery and sales activities; trains and coaches associates; manages checkout processes and staffing; ensures adherence to company policies and performance standards.
Point of Sale, Mobile POS, POS Productivity Metrics
Wrench Group: National provider of residential home repair and maintenance services.
1+ YOEHigh school diploma preferred; 1 year customer service; basic computer skills; Service Titan experience a plus; English fluent; able to sit long; evenings and weekends available.
Retail Customer Experience Associate, Brandon - Full Time
Brandon, Florida, United States
$15-$22/hrOnsiteFull Time
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Flexible availability including days/evenings/weekends/holidays; strong communication; customer service and selling skills; ability to lift ~25 lbs, stand and move frequently; familiarity with electronic devices and register transactions.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.