21,962 customer jobs at 3,624 companies in Herndon, VA
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Customer Advocate
Columbia, Maryland, United States
$20/hrOnsiteFull Time
Safelite: Automotive glass repair, replacement, and recalibration services.
1+ YOEHigh school diploma/GED, 1-3 years telephone or business admin experience, strong customer service skills, professional appearance, ability to travel up to 10%.
The Red Gate Group: Provides intelligence, strategic planning, and consulting services to government.
8+ YOEActive TS/SCI clearance, minimum 8 years relevant experience (portion within last 2 years), strong customer service and communication, escalation management, liaison between users and technical teams; master's degree in related field or specified experience substitutions.
Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
Inovalon: Cloud platform for data-driven healthcare analytics and insights.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
Pryzm: AI-powered platform for federal procurement and government contracting.
2+ YOE2–6 years in customer success, account management, solutions consulting, operations, or customer-facing SaaS; strong written and verbal communication; systems- and metrics-oriented; willing to relocate to Boston, NYC, or Washington DC; US Person required; willing to travel periodically.
Provide friendly cashier and customer service, operate register and scanners, handle payments, retrieve carts, perform light lifting and cleaning, meet service standards.
High school graduate preferred; strong customer service, communication, and multi-tasking skills; ability to perform cashier and service center duties; meet physical requirements.
Tuckernuck: Sells curated classic apparel and lifestyle products through boutiques.
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
1+ YOE1 year supervisory or 4 years customer service experience, high school diploma/GED, 2 years computer experience, cashiering and inventory management skills, ability to lift 25+ lbs.
Everfox: Develops cybersecurity software for government and regulated industry networks
Customer-facing role requiring experience in technical customer support, customer lifecycle management, strong communication, problem solving, and the ability to engage with technical stakeholders and drive product adoption.
Everfox: Provides cybersecurity software and cross-domain solutions for regulated industries.
Customer-facing role requiring technical customer support experience, strong communication, problem-solving, customer lifecycle management, ability to analyze data, and understanding of networking and Windows/Linux systems.
SteerBridge: Provides technology and digital transformation services for government agencies.
3+ YOE1+ MgmtBachelor's or equivalent experience; 3–5+ years customer service in banking/financial services; 1–3 years supervisory experience; CRM (Salesforce/Zendesk/Genesys) and Microsoft Office proficiency; strong communication and compliance knowledge.
Salesforce, Zendesk, Genesys, IVR, Microsoft Office
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Greet and assist customers, perform cashier and cart/janitorial tasks, stand for long periods, multitask in busy periods; customer-service focused role.
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
Part-time customer service role; previous retail or customer service experience preferred; HS diploma preferred; able to lift 30-50 lbs; strong customer service and communication skills.
Customer Service Representative / Customer Support Associate
Elkridge, Maryland, United States
$55k-$60k/yrOnsiteFull Time
Room & Board: Sells modern, American-made furniture and home decor.
5+ YOE5+ years customer service/call center experience, strong verbal/written communication, de-escalation and problem-solving, Microsoft Office 365 proficiency, ability to learn internal routing/scheduling systems.
Entyre Care: Providing financial and professional support for family caregivers.
Entry-level customer success role requiring experience in administrative/customer success/sales or operations, strong communication, organization, proactive problem-solving, familiarity with customer service principles; must live within reasonable commuting distance of Arlington, VA.
AlphaGraphics: A printing, design, and shipping providing solutions to small businesses and consumers.
Customer service experience, customer needs assessment, quality service evaluation, relationship building, strong written and verbal communication, and critical thinking skills.
Atlantic Blue Water Services: A growing water treatment providing quality solutions and customer service.
Strong communication, organization, active listening, computer, multitasking, and customer service skills; able to handle calls, scheduling, data entry, and challenging customer situations.
Maryland's Athletic House: Provider of custom team uniforms, apparel, and promotional merchandise.
Handling customer calls and emails, guiding order placement, keeping projects organized, strong attention to detail, teamwork; HubSpot/CRM and customer service experience preferred.