2mo
Save
Mark Applied
Hide
Manager Customer Implementation (Hybrid- PA, NJ, DE)
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Microsoft Office, Microsoft Authenticator
1w
Save
Mark Applied
Hide
Implementation Manager - Nurse Call
Wilmington, Delaware, United States
HybridFull Time
5+ YOE5+ years project management experience delivering customer-facing system implementations; strong leadership, budgeting, stakeholder communication, and customer relationship skills.
1mo
Save
Mark Applied
Hide
Implementation Manager, Brand Product
London or Wilmington
HybridFull Time
Customer-facing experience, strong project management knowledge, ability to coordinate cross-functional teams, excellent written and verbal English communication, and ability to influence senior stakeholders.
1w
Save
Mark Applied
Hide
Director, Clinical Design & Implementation - Evinova (Remote)
Wilmington or United States
$153k-$201k/yr RemoteFull Time
Experienced leader with hands-on eCOA study and clinical trial design expertise, protocol-to-requirements translation, team management, product collaboration, and customer-facing delivery experience.
2w
Save
Mark Applied
Hide
Hybrid Project Manager- Implementation Specialist- Client Facing
Des Moines or Philadelphia or New Jersey or Delaware
$80k/yr HybridFull Time
3+ YOE3–5 years implementation or project management experience, 10–30 customer implementations, bachelor's degree or equivalent, strong client-facing communication, requirements gathering, and cross-functional coordination.
monday.com, Jira, Asana, Smartsheet, Microsoft Project
3d
Save
Mark Applied
Hide
Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
1mo
Save
Mark Applied
Hide
Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
1mo
Save
Mark Applied
Hide
Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
2mo
Save
Mark Applied
Hide
Manager, Client Success
Delaware or New Jersey or Pennsylvania
HybridFull Time
5+ YOE2+ Mgmt5+ years client-facing health payer/account/implementation experience, 2+ years people management, Bachelor’s degree or equivalent, proficiency with Microsoft Excel/PowerPoint/Project, strong executive communication; travel may be required.
Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Authenticator
4d
Save
Mark Applied
Hide
(Remote) Professional Services Trainer
Burnaby or Wisconsin or West Virginia or District of Columbia or Virginia or Vermont or Utah or Texas or Tennessee or South Dakota or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or North Dakota or North Carolina or New York or New Mexico or New Jersey or New Hampshire or Nevada or Nebraska or Montana or Mississippi or Minnesota or Michigan or Massachusetts or Maryland or Maine or Louisiana or Kentucky or Kansas or Iowa or Indiana or Illinois or Idaho or Georgia or Florida or Delaware or Connecticut or Colorado or California or Arkansas or Arizona or Alabama or Missouri or Wyoming or Ontario or Prince Edward Island or Nova Scotia or Newfoundland and Labrador or New Brunswick or Manitoba or Alberta or Saskatchewan
$70k-$80k/yr RemoteFull Time
Experienced software trainer for customer implementations; able to deliver virtual and onsite training, travel 25-50%, hold valid passport, proficient with Microsoft 365 apps and webinar technologies, strong presentation and stakeholder skills.
Microsoft Teams, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
Save
Mark Applied
Hide
Client Delivery Specialist - Treasury Management
Lancaster or Bridgewater or Wyomissing or Virginia Beach or Greenville or Columbia or District of Columbia
$22-$37/hr HybridFull Time
3+ YOEHigh school diploma required; 3+ years cash management or commercial banking experience with client implementations; 1+ years customer service; proficiency with MS Office Suite and CRM systems; strong organization, communication, and project management skills.
MS Office Suite, CRM systems