1,688 customer implementation jobs at 964 companies in United States
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yrHybridFull Time
Neara: Provides digital twin simulation software for electric utility infrastructure.
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
Ellucian: Provides cloud-based software solutions for higher education institutions.
Experience leading customer implementation or professional services teams in SaaS, strong leadership, stakeholder management, analytical skills, and success managing complex software implementations.
Haus: Provides an incrementality platform for marketing measurement and optimization.
2+ YOE2+ years in customer-facing SaaS/onboarding, SQL and Retool experience, admin tooling and data troubleshooting skills, strong communication and problem-solving, cross-functional collaboration.
Ellucian: Provides software and analytics solutions for higher education institutions.
Experience leading implementation or professional services teams in SaaS/higher education, strong leadership, coaching, stakeholder management, analytical skills, and experience managing complex software implementations.
iPiD: Global API for payee verification and fraud prevention
2+ YOE2+ years in client-facing/customer success roles (fintech preferred), 1+ year with APIs/SaaS, strong implementation and pre-sales experience, project management proficiency, excellent communication and multitasking skills.
Customer Implementation Lead – Publishing Technology
Linköping or Stockholm or Chicago or Mexico City
RemoteFull Time
Roxen: Develops print automation software for newsrooms and media publishers.
Lead onboarding and implementation projects for publishing customers; coordinate activities; support integrations; strong English communication; willingness to travel.
Workstream: HR and payroll platform for managing the hourly workforce.
5+ YOE5+ years leading SaaS implementations for complex or enterprise clients, strong project management and cross-functional collaboration, experience with Salesforce, ability to mentor others and deliver executive presentations.
PRIDE Industries: Provides facility, manufacturing, and supply chain management services.
2+ YOE2+ years operations experience; valid driver's license with satisfactory record; ability to lift up to 35 lbs (push/pull to 75 lbs); intermediate computer and mobile device skills; strong communication, troubleshooting, and customer service skills; willing to travel up to 75% nationwide.
Ivy Computer: Develops management and billing software for the waste industry.
Experience training or implementing business software, strong communication, Windows/Office proficiency, customer enablement or instructional design background.
FieldPulse: Provides software for managing field service business operations
1+ YOE1+ years customer onboarding/implementation experience in SaaS, project management, strong communication, problem-solving, and comfort with technology.
Engine: Platform for booking and managing corporate travel and expenses.
3+ YOE3+ years in sales/account management/customer success or implementation; expertise in onboarding, driving product adoption, consultative problem-solving, and meeting customer engagement targets.
PRIDE Industries: Social enterprise providing facilities management and manufacturing services.
2+ YOE2+ years operations experience, valid driver's license, high school diploma/GED, intermediate computer skills, strong verbal/written communication, ability to lift 35 lbs and operate vehicles; travel up to 75% nationwide.
Global IndustrialNYSE: GIC: Distributes industrial, material handling, and MRO products to businesses.
College degree required; experience with customer service, sales, or product management; strong communication, attention to detail, and PC skills (Word, Excel, Access); understanding of GPO and onboarding strategy.
PCS, Microsoft Word, Microsoft Excel, Microsoft Access, EDI Punchout
i3 VerticalsNASDAQ: IIIV: Provides specialized software and payment solutions for public sector entities.
1+ YOEImplements and configures software solutions, creates tests, trains users, and supports go-live; requires 1+ years implementation/support experience and strong communication and analytical skills.
Canada or Sweden or United Kingdom or United States
RemoteFull Time
Mavenoid: AI-powered support platform for troubleshooting hardware and complex products.
Customer-facing SaaS implementation role requiring strong project management, problem-solving, and communication skills; familiarity with AI tools, remote collaboration, and experience in SaaS customer consulting; technical aptitude (APIs, JSON/XML, Python/JavaScript) preferred.
Rain: Provides stablecoin-native infrastructure for card issuance and global payments.
0+ YOEBachelor's degree in Business/Analytics/Economics,0-2 years in implementation or customer success,B2B experience preferred,strong analytical and communication skills,ability to manage multiple projects and work cross-functionally.
MTN Automotive Training Systems: Provides training, process consulting, and maintenance software for automotive dealerships.
Provide first-level CARDIO support and onboarding, troubleshoot software issues, run training, create documentation, use Jira/HubSpot/Notion/Excel, and travel periodically for installs.
CARDIO, Jira, Microsoft Excel, Canva, Notion, HubSpot, SQL