22 customer implementation jobs at 20 companies in Ephrata, PA
5d
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Implementation Consultant
United States or Canada or Wayne
RemoteFull Time
3+ YOE3+ years professional experience (3-5 preferred) with 2+ years as a principal software implementer; BA/BS preferred; strong business analysis, configuration, testing, training, communication, and customer-facing skills.
Business Objects Enterprise, Business Objects Crystal Reports, Oracle, MSSQL, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, IIS, SQL
1mo
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Implementation Specialist US
Conshohocken or United States
$120k-$132k/yr RemoteFull Time
3+ YOE3+ years implementing EAM/CMMS solutions (e.g., SAP PM, IBM Maximo, eMaint), consulting/project experience, strong maintenance and asset management domain knowledge, configuration and integration skills, customer-facing communication, and ownership of implementations.
EAM, CMMS, SAP PM, IBM Maximo, eMaint, HxGN EAM, Maintenance Connection, Ultimo
2w
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Implementation Manager - Nurse Call
Wilmington, Delaware, United States
HybridFull Time
5+ YOE5+ years project management experience delivering customer-facing system implementations; strong leadership, budgeting, stakeholder communication, and customer relationship skills.
1mo
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Service Specialist - Implementation Client Consultant
West Henrietta or St Petersburg or Allentown or Phoenix or Cincinnati
$22-$30/hr OnsiteFull Time
Provide customer service for Paychex products via phone/email/chat, maintain product knowledge, meet SLAs, document interactions, perform data entry, identify process improvements; payroll experience, bachelor's degree, HRIS/Salesforce familiarity preferred.
HRIS, Salesforce, Flex, Core Advanced, ORS, iCIMS
2w
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Director, Clinical Design & Implementation - Evinova (Remote)
Wilmington or United States
$153k-$201k/yr RemoteFull Time
Experienced leader with hands-on eCOA study and clinical trial design expertise, protocol-to-requirements translation, team management, product collaboration, and customer-facing delivery experience.
2w
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Director, Clinical Design & Implementation - Evinova (Remote)
Wilmington or United States
$153k-$201k/yr RemoteFull Time
Hands-on eCOA experience, protocol-to-requirements translation, clinical study design and configuration expertise, proven people leadership, sales partnership, and ability to operate remotely with regular customer travel.
1d
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Treasury Management Implementation & Support Specialist
Souderton, Pennsylvania, United States
$60k-$70k/yr HybridFull Time
5+ YOECollege degree or five years banking experience required; customer-service focused, detail-oriented, proficient with Microsoft Office, Teams, Salesforce, and vendor platforms; strong communication and problem‑solving skills.
Microsoft Office, Microsoft Teams, Salesforce
1mo
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Customer Success Executive (York, PA)
York or Palo Alto
$220k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship and project management skills, and ability to meet client credentialing (drug screen, vaccinations).
Polaris
1w
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Customer Onboarding Consultant, Enterprise
Chesterbrook or Wayne or Austin or United States
$90k/yr HybridFull Time
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Salesforce
2mo
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Customer Relationship Management (CRM) Lead
Harrisburg, Pennsylvania, United States
OnsiteContract
10+ YOE10+ years Microsoft CE and CRM implementation experience; 10 years developing with .NET, JavaScript, Python, React, SSIS, and Reporting Services; FastTrack solution architect experience; Azure AI/ML and Copilot experience; data migration and integrations expertise; team leadership and documentation skills.
SAP BRIM, Microsoft Dynamics CE, Microsoft CE, .NET, JavaScript, Python, React, SSIS, Reporting Services, Azure AI, Machine Learning, Copilot, Microsoft Dynamics CRM, Dynamics Contact Center, Microsoft ADO Testing Module, Power Apps, CoPilot Studio, Microsoft D365 CE
1w
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
1mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
1mo
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
1mo
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Director of Account Management
King of Prussia, Pennsylvania, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree required, 10+ years in customer service/operations leadership, strong business acumen, data-driven, experience implementing systems and leading large teams, executive communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Epicor Prophet 21 ERP
3w
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Technical Support & Returns Manager
York, Pennsylvania, United States
OnsiteFull Time
3+ YOELead technical support and returns operations, ensure regulatory compliance, implement Lean improvements, manage staff, and collaborate cross-functionally; Bachelor\u0002s degree and 3+ years customer service/technical experience required.
Microsoft Office, SAP
1mo
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Business Processes Consultant
Newtown Square, Pennsylvania, United States
$126k-$144k/yr HybridFull Time
3+ YOEBachelor’s in Business Administration/Accounting/Computer Science +5yrs (or Master’s +3yrs); 3 years experience in SAP Finance and Controlling modules, implementation/support, SAP NetWeaver, business process optimization; experience with cloud and on‑prem solutions; hybrid, 0% travel.
SAP, SAP NetWeaver
3w
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Quality Engineer
Lafayette Hill, Pennsylvania, United States
OnsiteFull Time
Develop and implement quality procedures, maintain ISO/Food Safety certifications, perform investigations and root-cause analysis, and support customer quality requirements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, FMEA, 8D, Cause & Effect (Fishbone), Pareto Chart, Design of Experiment (DOE)
1mo
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Assistant Store Manager
Wyomissing, Pennsylvania, United States
$23-$31/hr OnsiteFull Time
2+ YOE2+ MgmtMinimum 2 years retail leadership experience; ability to drive sales, manage operations, recruit and develop associates, implement loss prevention and operational programs, and deliver customer service.
6d
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IT CYBERSECURITY SPECIALIST (INFOSEC)
Mechanicsburg or Philadelphia
$109k-$152k/yr OnsiteFull Time
1+ YOEMinimum one year IT-related experience plus one year specialized IT experience equivalent to GS-12, competency in attention to detail, customer service, oral communication, problem solving, risk/threat analysis, security testing, and policy implementation.
USA Hire
2mo
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Salesforce Administrator
Bristol or Doylestown or Perkasie
HybridFull Time
2+ YOEAdministrate Salesforce, manage users, customize fields/ layouts/objects, flows, reports; oversee CRM and analytics; implement integrations; ensure data integrity; 2+ years Salesforce admin; Salesforce Certified Administrator; experience with Sales, Service and Financial Services Clouds.
Salesforce, Sales Cloud, Service Cloud, Financial Services Cloud, Analytics Studio, MCIF CRM