18 customer implementation manager jobs at 13 companies in Connecticut

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Customer Success & Implementation Manager - Designer Platform
Stamford, Connecticut, United States
OnsiteFull Time
Fletcher Development
Fletcher Development: Builds luxury custom homes and provides residential estate management services.
3+ YOE3–5 years in onboarding/implementation and brand, marketing, or content roles; preferably in B2B SaaS or to-the-trade; strong onboarding and communication skills.
Loom, Descript, Camtasia, Figma, Canva, Adobe Creative Suite
1w
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Enterprise Implementation Consultant
United States or Denver or Washington, D.C. or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island
$89k-$120k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
4+ YOE4+ years in customer success/account management/consulting, enterprise SaaS and implementation experience, strong project management and consultative skills, bachelor's degree required, PMP preferred.
1w
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Technology Implementation Specialist
Chester, Connecticut, United States
OnsiteFull Time
Whelen Engineering
Whelen Engineering: Manufacturer of emergency warning and public safety lighting.
3+ YOE3+ years technical implementation or related experience, valid driver’s license, willingness to travel up to 25%, strong customer-facing, troubleshooting, project management, communication and presentation skills.
Whelen Core, Core+, VSG, WCP, GPS
2w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
3w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Sun Life
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
Experience with group benefits or related industry preferred; strong client communication, time management, and organization; ability to support multiple time zones; familiarity updating case data in system of record (QPS).
QPS
3w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Sun Life
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
Client-facing onboarding experience in group benefits preferred; strong communication, time management, organization, and problem-solving skills; ability to collect client data, analyze submissions, and update system of record (QPS).
QPS
1mo
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Teletherapy Program Implementation Specialist (Nationwide)
United States or Texas or Florida or California or New York or New York City or Nassau County or Suffolk County or Westchester County or Washington or Colorado or Connecticut
$55k/yr FieldMultiple Commitments Available
Presence
Presence: Teletherapy platform and clinical services for K-12 schools.
Requires nationwide travel to school districts, valid driver's license, high school diploma or equivalent, tech-comfortable, experience in education/implementation or customer onboarding preferred, ability to lift ~25 lbs, train adult learners.
1w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3w
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
Sun Life
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
3w
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Customer Success Consultant
New York or Connecticut or New Jersey or Massachusetts or Pennsylvania or New Hampshire or Rhode Island or Vermont
$67k-$87k/yr RemoteFull Time
Cengage Group
Cengage GroupOTCPK: CNGO: Produces digital courseware and educational textbooks for global learners.
3+ YOEBachelor's degree required; 3+ years customer success, sales, or education experience; strong Microsoft Office and Excel skills; experience with customer retention, renewals, account management, implementation, and data-driven customer health analysis.
Microsoft Office, Microsoft Excel, MindTap, Cengage Unlimited
1mo
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Software Project Manager
Connecticut or Delaware or Maine or Massachusetts or New Hampshire or New Jersey or New York or Pennsylvania or Rhode Island or Vermont or United States
$98k-$135k/yr RemoteFull Time
Siemens Healthineers
Siemens HealthineersFrankfurt Stock Exchange: SHL: Provides medical imaging and diagnostic solutions to healthcare providers.
3+ YOEManage cross-functional software implementation and upgrade projects, stakeholder and schedule management, equipment and license coordination, customer-facing support; bachelor’s degree + 3 years (or master’s + 1 year); ~5-10% travel; PMP preferred.
Microsoft Project, Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP, Active Directory, ERP, E-mail
14h
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Front Office Manager
New Haven, Connecticut, United States
OnsiteFull Time
RMS Construction
RMS Construction: Real estate development, construction, and property management firm.
1+ YOE1+ MgmtManage front office operations, supervise staff, handle guest inquiries/complaints, implement policies, and complete daily/monthly reporting; evening and weekend availability required.
ADP, Expedia, Booking.com
1mo
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Applied Learning Manager
Denver or Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or District of Columbia
$100k-$125k/yr HybridFull Time
Guild
Guild: Platform for employer-sponsored education and workforce skilling programs.
Experience in content development, product operations, and customer implementation; strong relationship building, communication, systems thinking, and technical aptitude for admin tools; familiarity with edtech, learning experience design, or workforce development; experience leading projects and coaching teams.
Navigator
2w
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Package Project Lead 3
Hartford or Indianapolis or Raleigh or Richardson or Tempe
OnsiteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
3+ YOEExperience designing and implementing Oracle CX solutions (Subscription Management, Field Service, Fusion Sales, CPQ), 2–3 full life-cycle implementations, solution design, integration, and stakeholder communication.
Oracle Subscription Management Cloud, Oracle Field Service Cloud, Fusion Sales Cloud, CPQ Cloud, Oracle EBS, Oracle Cloud, OUM (Oracle Unified Method), Conference Room Pilots (CRP)
4w
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Account Support Analyst- Broker Experience - SES
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$23-$36/hr HybridFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
1+ YOEHigh school/GED, 1 year relevant experience, strong written/verbal communication and problem-solving, ability to manage multiple tasks, knowledge of benefits and implementation processes; producer license (Accident & Health) preferred.
1mo
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Workday Certified HCM Functional Lead
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr FieldFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
3+ YOE3+ MgmtWorkday Partner Certification, 3+ years consulting/lead experience, 3+ years HCM functional experience, 3+ Workday implementations, Bachelor's degree (or equivalent), strong client/stakeholder and leadership skills.
Workday
1mo
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Package Consultant 2
Hartford or Indianapolis or Raleigh or Richardson or Tempe or United States
OnsiteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Experience with Oracle CX/Fusion Service Cloud, Service Request and Knowledge Management, Groovy scripting, webservices integration, ERP/ERP package customization, and delivering client-facing implementations; bachelor\u0002s degree or equivalent required.
Oracle CX Cloud, Fusion Service Cloud, Oracle Service Cloud, Digital Customer Service, Oracle Customer Relationship Management, Application and Page Composer, Groovy Scripting, Redwood UX, Visual Builder, Webservices, ETL
1mo
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Transportation Coordinator
Milford, Connecticut, United States
$25/hr OnsiteFull Time
Beacon Mobility
Beacon Mobility: Provides specialized transportation services for schools and healthcare communities.
Supervise 30-60 drivers, develop and implement efficient routes, maintain records and monthly billing counts, strong customer service and technology skills, prior supervising experience, safe driving record and valid driver's license required.
Microsoft Excel, Microsoft Word, Microsoft SharePoint, Microsoft Outlook, Google Chrome, Android