1,134 customer implementation manager jobs at 761 companies in United States
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Customer Implementation Manager
Charlotte or The Woodlands or Florham Park
$87k-$110k/yrOnsiteFull Time
MaerskNasdaq Copenhagen: MAERSK-B: Global integrated container logistics and shipping.
Experience leading logistics or supply chain implementations and multi-stakeholder projects; knowledge of international supply chains; project management certification or equivalent; proficiency with MS Project, Excel, and PowerPoint.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint
SigIQ.ai: AI-powered tutoring serving students with personalized exam-preparation and one-on-one learning tools.
2+ YOERequires 2–5 years in customer success, implementation, account management, or school-facing work; strong communication, data skills, ownership, and willingness to travel to school sites.
Eureka, Illustrative Math, Zearn, Envision Math, Big Ideas, Singapore Math
Loyalty Juggernaut: Private B2B SaaS helping global enterprises run customer loyalty and engagement programs through its GRAVTY platform.
Requires a bachelor's degree in Information Technology or related field, delivery and PMO process expertise, web development knowledge, implementation quality assurance, client management, and mentoring experience.
Neara: Australian private software providing physics-enabled digital twin modeling for utility infrastructure owners.
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
Aspire: Private influencer marketing SaaS platform and agency serving e-commerce brands with creator, affiliate, and social commerce campaigns.
3+ YOE3+ years in customer-facing SaaS implementation or professional services delivery; experience managing complex technical implementations, UTM tracking, UAT/QA, and stakeholder escalation; strong communication and project management skills.
Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yrOnsiteFull Time
Zurn Elkay Water SolutionsNYSE: ZWS: Public water-management making clean-water, hygiene, flow-control, and drinking-water products for commercial, municipal, healthcare, and industrial customers.
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Prophia: Private SaaS providing AI-powered lease abstraction and commercial real estate data management for property professionals.
Onboard customers and ensure accurate extraction and reconciliation of CRE lease data, manage implementation projects, meet SLAs, and communicate with stakeholders.
ChatGPT, Microsoft Copilot, Claude, Gemini, Prophia platform
LexisNexis Risk Solutions: Private data analytics helping businesses and governments manage risk, prevent fraud, verify identities, and improve operations.
5+ YOEBachelor's degree or equivalent experience; 5+ years in project, implementation, or professional services management; customer-facing delivery, Agile, cross-functional coordination, and stakeholder management experience.
Canva: Online graphic design and visual communication platform.
3+ YOE3+ years implementing SaaS/enterprise software, experience with SSO/SAML and SCIM, strong project and stakeholder management, customer-focused with consultative skills.
Findhelp: Private public-benefit social care technology platform helping health systems, governments, payers, and people connect to community services.
3+ YOEBS/BA or equivalent; 3+ years in implementations, customer success, or technical project management in SaaS; strong project management, technical scoping, and communication skills; familiarity with generative tool Gemini.
LexisNexis Risk Solutions: Private data analytics helping businesses and governments manage risk, prevent fraud, verify identities, and improve operations.
5+ YOEBachelor's degree or equivalent experience, project management certification preferred, and 5+ years in project or implementation management. Requires customer-facing delivery, Agile, stakeholder, budget, and cross-functional coordination experience.
Zocks: Privacy-first AI software platform that automates workflows for financial advisors and wealth-management firms.
3+ YOERequires 3+ years in technical implementation or solutions delivery, project management experience, SaaS, APIs, system integrations, communication, problem-solving, and customer-facing skills.
Dallas or Indianapolis or Memphis or Warrendale or Canada
FieldFull Time
FedEx Supply ChainNYSE: FDX: Supply-chain logistics provider offering warehousing, distribution, fulfillment, returns, recycling, and transportation management to businesses.
6+ YOEBachelor's degree plus 6 years, associate degree plus 8 years, or 10 years of experience; implementation delivery, customer-facing, project, contractor, and supplier management experience required.
Uptick: Private B2B SaaS providing fire, security, and HVAC maintenance software to service businesses.
Requires SaaS implementation or customer-facing experience, technical proficiency, Excel or Google Sheets skills, project management, client communication, prioritization, problem solving, and data-driven organization.
MetTel: Privately held telecommunications provider delivering managed voice, data, network, cloud, mobility, and IoT services to businesses and governments.
5+ YOEBachelor's degree,5+ years in software implementation/project management or related client-facing roles,experience leading complex projects,strong customer-facing communication and organizational skills.
Avoca: AI conversational-engagement platform helping home-service businesses answer leads, book jobs, and grow revenue.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
Pasig City or Tampa or Cincinnati or Bloomington or New York City or San Diego or Manila
OnsiteFull Time
Vector Solutions: SaaS provider of training, compliance, safety, and workforce-management software for education, public-sector, and commercial organizations.
3+ YOERequires 3+ years in customer-facing relationship management and software implementation, Salesforce experience, SaaS experience, and strong communication, presentation, organization, and problem-solving skills. Bachelor's degree preferred but not required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Salesforce, Service Cloud, ChurnZero
ParentSquare: K-12 family engagement and school-home communications platform serving schools, educators, students, and families.
2+ YOE2+ years implementing customer solutions in EdTech or K-12 settings; experience with HubSpot, Jira, Zendesk, SFTP/API; strong project management, communication, and training skills; Bachelor's degree preferred.