1,101 customer implementation manager jobs at 694 companies in United States

2w
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Customer Implementation Manager
Atlanta, Georgia, United States
OnsiteFull Time
Relay Payments
Relay Payments: Digital payment platform for the trucking and logistics industries
2+ YOE2+ years software implementation experience, project management skills, ability to drive software adoption, strong presentation and cross-functional coordination, Salesforce experience, Spanish proficiency required.
Salesforce, TMS
1mo
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Implementation & Customer Success Manager
New York or United States
$110k-$130k/yr RemoteFull Time
Avo MD
Avo MD: Clinical AI platform for automating medical workflows.
3+ YOE3+ years in healthcare tech implementation or customer success; strong project management; experience with clinical workflows; able to travel occasionally.
EHR, Epic, Meditech, Cerner, Analytics tools, Dashboards
3w
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Implementation Manager
Boston, Massachusetts, United States
$80k-$95k/yr HybridFull Time
Workable
Workable: All-in-one platform for recruiting and human resources management
3+ YOEBachelor's degree, 3+ years in customer implementation/onboarding/project management or consulting, experience managing multiple implementations and professional services (integrations, data migrations), requirements analysis, and customer-facing work with HR leaders.
ATS, HRIS, APIs, SSO, SQL
1mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
3mo
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Implementation Manager
United States
$130k-$170k/yr RemoteFull Time
Vesta
Vesta: Vesta provides a cloud-native, AI-powered mortgage loan origination system.
Leads end-to-end implementation projects, collaborates with cross-functional teams, and manages multiple stakeholders with a strong customer focus.
Jira, Confluence, Microsoft Project
1mo
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Implementation Manager
United States
$65k-$85k/yr RemoteFull Time
QBench
QBench: Provides cloud-based laboratory information management system software.
1+ YOELead implementation projects, manage accounts, and train customers for QBench’s platform. Remote role requiring lab experience and strong PM skills.
Project management tools, Requirements documentation
1mo
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Implementation Manager
Nashville, Tennessee, United States
OnsiteFull Time
Findhelp
Findhelp: Building digital infrastructure for connecting people to social services.
3+ YOEBS/BA or equivalent; 3+ years in implementations, customer success, or technical project management in SaaS; strong project management, technical scoping, and communication skills; familiarity with generative tool Gemini.
Gemini
2mo
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Implementation Manager
New York City, New York, United States
$110k-$150k/yr OnsiteFull Time
Uniti AI
Uniti AI: Real estate technology delivering AI-powered front- and back-office automation for real estate operations.
2+ YOE2–6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management; strong project management; comfortable writing AI prompts; integration and API fluency; excellent communication; track record of end-to-end customer implementations.
SQL, JSON, APIs, Webhooks, PMS integrations
2w
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Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
Manifold
Manifold: AI platform for life sciences data and research collaboration.
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
1mo
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Implementation Manager
San Francisco, California, United States
$150k-$220k/yr OnsiteFull Time
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in implementations, consulting, onboarding, project management, or customer-facing technical roles. Experience leading complex software or AI implementations. Technical fluency with SaaS platforms, integrations, and APIs. Strong operational skills and ability to build scalable processes. Excellent communication and organizational skills.
SaaS, APIs, Integrations
1mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
Invert
Invert: Bioprocess AI software for biopharma and sustainable product development.
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
3w
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Implementation Manager
United States
RemoteFull Time
Motivity
Motivity: Cloud-based software for ABA practice management and data collection.
3+ YOE3+ years implementation/onboarding or customer success experience, strong project management and training skills, CRM and project management tool experience, technical aptitude for SaaS and AI tools, ABA knowledge (BCBA preferred).
CRM, project management tools, AI tools, SaaS, Electronic Data Collection
1w
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Implementation Manager
Austin, Texas, United States
HybridFull Time
AlertMedia
AlertMedia: Provides emergency communication and threat intelligence software for organizations.
3+ YOE3+ years in strategic customer-facing roles, 2+ years leading SaaS implementations, strong project management, stakeholder management, Excel proficiency, experience with Salesforce/Gainsight/monday.com, and ability to work cross-functionally.
Microsoft Excel, Salesforce, Gainsight, monday.com
2mo
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Implementation Manager
New York City, New York, United States
$117k-$127k/yr HybridFull Time
Dealpath
Dealpath: Cloud platform for real estate investment and deal management.
3+ YOE3-5 years in implementation, customer success, project management, technical consulting, or financial analysis; Bachelor's degree; strong Excel/Google Sheets; detail-oriented; strong communication.
Excel, Google Sheets, SQL, Salesforce
1mo
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Implementation Manager
New York City or Santa Barbara
$130k-$190k/yr OnsiteFull Time
Avoca
Avoca: AI voice agents that automate customer calls for home services.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
APIs, webhooks
3mo
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Implementation Manager
United States
$80k-$95k/yr RemoteFull Time
SchooLinks
SchooLinks: Platform for student college and career readiness planning.
3+ YOE3+ years in implementation, customer success, project management, or client-facing roles; experience across multiple complex projects; excellent written and verbal communication; organized with consistent processes.
Gainsight, Salesforce
2mo
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Implementation Manager
United States
RemoteFull Time
Foundation Health
Foundation Health: AI-powered infrastructure for digital pharmacy and telehealth.
3+ YOE3+ years of customer-facing project or program management in enterprise healthcare SaaS; startup experience; proven end-to-end implementations; health system domain expertise; knowledge of healthcare data standards.
Jira, Confluence, Loom, FHIR, HL7
1mo
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Implementation Manager
Los Angeles, California, United States
$110k-$140k/yr RemoteFull Time
Handl Health
Handl Health: AI platform providing healthcare price transparency for employer health plans.
Experience owning end-to-end healthcare implementations, familiarity with SFTP/REST APIs/EDI (834/837), SQL proficiency, project management discipline, and strong customer-facing communication skills.
SFTP, REST APIs, JSON, CSV, XML, EDI 834, EDI 837, EDI 270, EDI 271, EDI 835, SQL, Linear, Notion, HubSpot
3mo
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Implementation Manager
Seattle or United States
$80k-$120k/yr HybridFull Time
Aurelian
Aurelian: AI-powered voice automation for 9-1-1 non-emergency calls.
2+ YOE2-6 years in implementation or technical project/account management; strong technical fluency; experience with SaaS; customer-facing; translate workflows; ownership; proactive; comfortable in ambiguity; excellent communication.
1mo
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Implementation Manager
Pennsylvania, United States
$134k-$228k/yr RemoteFull Time
Chamberlain Group
Chamberlain Group: Provides smart access solutions and residential garage door openers.
7+ YOEBachelor's degree, 7+ years in customer-facing or project management roles, experience with contract negotiation, process improvement, software implementations, ability to travel up to 70%, and valid driver's license.
myQ, myQ Enterprise