13 customer implementation manager jobs at 7 companies in Kokomo, IN
1mo
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Customer Success Manager
Indianapolis, Indiana, United States
$100k-$120k/yr RemoteFull Time
Experience in customer-facing implementation/CS/solutions roles for field-service or industrial customers; AI-forward mindset; comfortable presenting to senior operators; rapid product learning and delivering outcomes in messy environments.
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2mo
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Senior Manager, Customer Migration & Transformation
Tucson or Raleigh or Carmel
$125k-$160k/yr RemoteFull Time
7+ YOE7+ years in professional services/implementation or delivery leadership; experience scaling enterprise services delivery, global/offshore delivery, capacity modeling, margin management, AI and automation enablement; Bachelor's degree or equivalent.
2w
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Sales Manager
Indianapolis, Indiana, United States
OnsiteFull Time
Bachelor's degree in business or related field, experience planning and implementing sales strategies, CRM experience, experience managing a sales team, strong communication and customer-service skills.
2w
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Sales Manager- Residence Inn/SpringHill
Carmel, Indiana, United States
OnsiteFull Time
Bachelor's degree in business or related field, experience planning and implementing sales strategies, CRM and customer relationship experience, proven team management, strong written and verbal communication.
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Los Angeles or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting focused on customer service, 3+ years with cloud and customer service platforms, 1+ year with AI, and expertise in transformation, design, or process implementation.
Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE
1w
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Delivery Director
Indianapolis or Canada
RemoteFull Time
15+ YOERequires 15+ years in IT delivery, professional services, customer success, program management, implementations, or related leadership; experience leading project teams and enterprise-scale programs.
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Package Project Lead 3
Hartford or Indianapolis or Raleigh or Richardson or Tempe
OnsiteFull Time
3+ YOEExperience designing and implementing Oracle CX solutions (Subscription Management, Field Service, Fusion Sales, CPQ), 2–3 full life-cycle implementations, solution design, integration, and stakeholder communication.
Oracle Subscription Management Cloud, Oracle Field Service Cloud, Fusion Sales Cloud, CPQ Cloud, Oracle EBS, Oracle Cloud, OUM (Oracle Unified Method), Conference Room Pilots (CRP)
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
3d
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Utilities Industry Senior Manager, CIS Transformation
United States or Albany or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$123k-$338k/yr FieldFull Time
8+ YOERequires 8+ years in utilities, 6+ years in technical consulting, 5+ years with SAP or Oracle, Meter to Cash expertise, customer transformation implementation experience, a bachelor's degree, and travel availability.
SAP, Oracle
2mo
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Workday Certified HCM Functional Lead
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr FieldFull Time
3+ YOE3+ MgmtWorkday Partner Certification, 3+ years consulting/lead experience, 3+ years HCM functional experience, 3+ Workday implementations, Bachelor's degree (or equivalent), strong client/stakeholder and leadership skills.
Workday
4w
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Associate ServiceNow Technical Consultant
Indianapolis, Indiana, United States
$65k-$80k/yr OnsiteFull Time
1+ YOE1+ years IT or software experience, customer-facing implementation experience, strong ServiceNow development skills (business rules, client scripts, UI policies, ACLs, flows), communication and time-management skills.
ServiceNow, Now Experience UI Framework
1mo
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Package Consultant 2
Hartford or Indianapolis or Raleigh or Richardson or Tempe or United States
OnsiteFull Time
Experience with Oracle CX/Fusion Service Cloud, Service Request and Knowledge Management, Groovy scripting, webservices integration, ERP/ERP package customization, and delivering client-facing implementations; bachelor\u0002s degree or equivalent required.
Oracle CX Cloud, Fusion Service Cloud, Oracle Service Cloud, Digital Customer Service, Oracle Customer Relationship Management, Application and Page Composer, Groovy Scripting, Redwood UX, Visual Builder, Webservices, ETL