20 customer implementation manager jobs at 16 companies in Litchfield Park, AZ
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Customer Implementation Manager, AI Solutions
Scottsdale, Arizona, United States
OnsiteFull Time
Nextiva: Cloud-based business communication and customer experience platform.
6+ YOE2+ Mgmt6+ years in SaaS implementation or technical consulting, 2+ years leading technical or implementation teams, bachelor\u0002s or equivalent, experience with LLMs, prompt engineering, APIs, and conversational AI deployments.
RevolutionParts: Software platform for dealerships selling automotive parts online.
3+ YOE3+ years technical support or SaaS account management experience; strong troubleshooting across integrations/APIs; CRM/support tool familiarity; cross-functional collaboration and clear communication.
Ron Turley Associates: Sells fleet management software and consulting for maintenance optimization.
5+ YOE5+ years customer-facing implementation/onboarding or project management experience (B2B SaaS preferred). Proficiency with Microsoft 365 and Excel, demonstrated AI tool use, multi-stakeholder coordination, and data migration skills.
Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Fleet360, SQL
Director, Global Project Management and Customer Implementation (Remote) - Scottsdale AZ
Scottsdale, Arizona, United States
$131k-$189k/yrHybridFull Time
APL Logistics: Global supply chain and international logistics services provider.
15+ YOE10+ Mgmt15+ years in domestic and international supply chain, 10+ years leading complex projects and teams, logistics solutions design, project management, Agile methodologies, global logistics, and advanced Microsoft tool proficiency.
Microsoft Visio, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Power BI, Cascade, Monday.com, Agile
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
IntouchCX: Provides global outsourced customer experience and digital engagement solutions.
5+ YOE5+ Mgmt5+ years call center management experience, bachelor’s degree in business, client relationship and budget management, strong communication, statistical and reporting skills, ability to implement change.
10+ YOE6+ Mgmt10+ years in business execution, implementation, or strategic planning; 6+ years management; deep experience in business banking, deposits strategy, product design, go-to-market, data & analytics, financial analysis, and leadership.
Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Los Angeles or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOERequires 5+ years of management consulting focused on customer service, 3+ years with cloud and customer service platforms, 1+ year with AI, and expertise in transformation, design, or process implementation.
Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE
Great Hearts Academies: Operates public charter schools with classical liberal arts curriculum.
Lead campus fundraising and community engagement; implement annual campaign plan, meet participation and gift benchmarks; bachelor\u0002s degree required; fundraising/sales/customer service experience; strong communication and MS Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Zoom
LucieNYSE: OSCR: Provider of health insurance quoting and enrollment technology solutions.
1+ YOE1+ year onboarding/implementation, customer success, or technical support experience; excellent verbal/written communication; ability to run trainings, manage multiple onboardings, and explain technical concepts.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOEDesign and implement CIAM solutions using Ping Identity/Strivacity; expertise in OAuth 2.0, OpenID Connect, SAML, SCIM, REST APIs, MFA; 8+ years experience in CIAM or identity architecture.
Austin or New York City or Denver or Phoenix or Irvine or San Diego or Miami or Charlotte or Raleigh or Dallas
$34-$68/hrOnsiteFull Time
TriNetNYSE: TNET: Provides human resources solutions for small and midsize businesses.
1+ YOERequires 3+ years of consultative or account management experience and 1+ year of sales support or implementation experience. Bachelor’s degree or equivalent experience preferred; strong analytical, organizational, communication, and customer advocacy skills required.
Forward Deployed Engineering & Technical Delivery Director
Dallas or Scottsdale
$150k-$190k/yrHybridFull Time
Blue Yonder: Provides cloud-based digital supply chain and retail fulfillment software.
8+ YOE2+ Mgmt8+ years leading customer-facing software delivery, 2+ years people leadership, 3-5 years hands-on development, experience with enterprise SaaS implementations, DevSecOps and Agile/SAFe, proficiency with Jira/Confluence/Aha!.
Windows, Unix, Linux, Snowflake, Oracle, MS SQL Server, SQL, PL SQL, MongoDB, NoSQL, Azure, AWS, Google Cloud, Jira, Confluence, Aha!