30 customer implementation manager jobs at 18 companies in Smithfield, NC

1w
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Enterprise Implementation Consultant
Raleigh, North Carolina, United States
OnsiteFull Time
MaintainX
MaintainX: Provides mobile-first software for maintenance and asset management.
Experience managing enterprise software implementations, customer onboarding, training, stakeholder management, strong communication and technical aptitude; BEng or equivalent experience preferred.
MaintainX
4d
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Senior Implementation Consultant
Morrisville, North Carolina, United States
$55k-$70k/yr HybridFull Time
Arvato Systems
Arvato Systems: Provides IT consulting, software development, and managed IT services.
3+ YOE3+ years implementing SaaS products and managing customer-facing projects; Bachelor's degree; strong client management, project planning, risk mitigation, and AI integration ability.
Relias Platform, Microsoft SharePoint
1mo
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Manager of Customer Implementations
Raleigh, North Carolina, United States
OnsiteFull Time
Core Sound Imaging
Core Sound Imaging: Cloud-based medical imaging workflow and reporting software provider.
3+ YOE3+ MgmtBachelor's degree required; 3+ years managing implementation/onboarding or professional services teams in SaaS B2B plus 3+ years hands-on implementation experience; experience with project management and CRM tools; data-driven and process improvement skills.
Smartsheet, Monday, Asana, Salesforce, HubSpot
3w
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
1w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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Senior Manager, Customer Migration & Transformation
Tucson or Raleigh or Carmel
$125k-$160k/yr RemoteFull Time
Clinisys
ClinisysNYSE: ROP: Global provider of diagnostic informatics software for laboratories.
7+ YOE7+ years in professional services/implementation or delivery leadership; experience scaling enterprise services delivery, global/offshore delivery, capacity modeling, margin management, AI and automation enablement; Bachelor's degree or equivalent.
1mo
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Senior Customer Success Manager, Sales Planning
Austin or Raleigh or Canada
$115k-$150k/yr RemoteFull Time
CaptivateIQ
CaptivateIQ: Automates sales commission calculations and incentive compensation management.
7+ YOE7+ years in B2B SaaS with hands-on Sales Planning/RevOps and implementation ownership; methodology-building, technical fluency with data and integrations, and strong executive communication.
Salesforce, ChurnZero, Anaplan, Pigment, Workday Planning, Xactly, Varicent, CaptivateIQ
1w
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Manager, Customer Account Management
Durham, North Carolina, United States
$246k-$405k/yr HybridFull Time
Avalara
Avalara: Provides cloud-based tax compliance automation software for businesses.
10+ YOE10+ years sales or leadership experience; proven upsell/cross-sell track record; experience with accounting concepts, CRM (salesforce.com), information systems implementation; strong coaching and customer relationship skills.
salesforce.com
2mo
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Customer Strategy and Delivery Lead
Durham or United States
RemoteFull Time
Keebler Health
Keebler Health: Develops AI-native risk adjustment software for value-based healthcare providers.
6+ YOE6–10+ years in SaaS/healthcare technology or operations; experience managing complex customer relationships and leading software implementations; strong communication, organization, and problem-solving skills.
2w
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VP of Customer Support and Implementations
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yr RemoteFull Time
Second Front Systems
Second Front Systems: Secure cloud hosting and automated compliance for government software.
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Kubernetes, AWS GovCloud, Azure Government, GCP, Jira, GitLab, PagerDuty, GitOps
3w
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Project Manager
Raleigh or Los Angeles or San Francisco or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
HybridFull Time
BuildOps
BuildOps: SaaS platform for managing commercial contracting businesses.
5+ YOE5+ years delivering enterprise SaaS implementations, managing 4–12 concurrent projects, executive-level customer management, Salesforce proficiency, formal PM methodology (PMP/PMI-ACP) preferred, strong written communication.
Salesforce
1mo
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Forward Deployed Product Manager (NC)
Raleigh or Durham or Chapel Hill or San Francisco or New York City or Dubai
HybridFull Time
Fractional AI
Fractional AI: Builds custom generative AI software for enterprise business automation.
4+ YOE4+ years in product, consulting, or implementations; customer-facing delivery experience; able to translate ambiguous problems into requirements, run execution rhythms, communicate at all levels, and write basic SQL. Strong problem-solving and AI curiosity.
SQL, LLMs
2w
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Managed Services Consultant
Morrisville, North Carolina, United States
$65k-$80k/yr HybridFull Time
Bertelsmann
Bertelsmann: Global media, services, and education conglomerate.
4+ YOEBachelor's degree, 4+ years in SaaS service delivery/managed services or customer operations, experience managing service portfolios, implementation/post-go-live exposure, familiarity with service delivery frameworks and KPIs.
1mo
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Professional Services Consultant
Raleigh or New York City or San Francisco or United States
$113k-$135k/yr RemoteFull Time
Pendo
Pendo: Software platform providing product analytics and user guidance tools.
3+ YOE3+ years in consulting/implementation/customer-facing SaaS; lead customer engagements; proficiency in CSS/HTML, JavaScript/Python/Node.js, REST APIs and webhooks; strong communication and stakeholder management; ability to travel up to 25%.
CSS, HTML, JavaScript, Python, Node.js, REST APIs, webhooks, SQL, Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, Data Sync
3mo
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Assistant Store Leader (Assistant Manager)
Kinston, North Carolina, United States
OnsiteFull Time
7-Eleven
7-ElevenTokyo Stock Exchange: 3382: Global convenience retailer providing food, fuel, and daily essentials.
1+ YOESupervisory/retail management experience, customer-service and cash-handling competency, ability to implement merchandising, valid driver's license and insurance, ability to lift up to 50 lbs, high school diploma/GED preferred.
Microsoft Word, Microsoft Excel
2w
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Package Project Lead 3
Hartford or Indianapolis or Raleigh or Richardson or Tempe
OnsiteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
3+ YOEExperience designing and implementing Oracle CX solutions (Subscription Management, Field Service, Fusion Sales, CPQ), 2–3 full life-cycle implementations, solution design, integration, and stakeholder communication.
Oracle Subscription Management Cloud, Oracle Field Service Cloud, Fusion Sales Cloud, CPQ Cloud, Oracle EBS, Oracle Cloud, OUM (Oracle Unified Method), Conference Room Pilots (CRP)
2w
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Onboarding Specialist
Raleigh or United States
$80k/yr RemoteFull Time
Diffusely
Diffusely: AI-powered software for automotive visual merchandising and content automation.
2+ YOE2+ years onboarding/implementation experience in SaaS, strong technical aptitude with integrations/APIs, CRM (HubSpot) experience, project management, and excellent communication.
HubSpot, Arrows, CarCutter Hub, APIs
1mo
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Senior Value Engineer - Manufacturing
Raleigh, North Carolina, United States
HybridFull Time
Celonis
Celonis: Provides process mining software for business process optimization.
4+ YOE4+ years in technical pre-sales/solution engineering or technical customer success; bachelor's degree required; deep manufacturing process knowledge; proficiency with Python and/or SQL; familiarity with SAP/Oracle and cloud platforms; strong stakeholder communication and post-sale implementation experience.
Python, SQL, SAP, Oracle, AWS, Azure, GCP, LangChain, pandas, PyTorch, RPA, LLM, Process Intelligence Graph
3w
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Operations Consultant – Logistics/Freight Forwarding/Customs
Miami or Cincinnati or Cedarburg or Clarksville or Boston or Seattle or Ellicott or Durham or Lawrence or Kansas City or Mooers or San Diego or Atlanta or Minneapolis or Houston
$70k-$100k/yr RemoteFull Time
Magaya
Magaya: Provider of cloud-based supply chain and logistics software.
2+ YOE2+ years logistics or freight forwarding experience; expertise in international freight forwarding, 3PL, warehousing, customs/compliance; project management, client implementations, mentoring; proficiency with Microsoft Office, Salesforce, and JavaScript; willingness to travel internationally.
Magaya, CargoWise, GoFreight, Descartes, Flex Cargo, Microsoft Office, Salesforce, JavaScript