7 customer implementation manager jobs at 5 companies in Tonawanda, NY

4w
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Microsoft Customer Engagement Manager
Toronto or Calgary or Vancouver
$104k-$176k/yr OnsiteFull Time
RSM
RSM: Provides audit, tax and consulting services to middle-market businesses.
5+ YOE5+ years leading technical teams, strong project management and financial planning skills, experience implementing Microsoft Dynamics CE, stakeholder management, MS Office and MS Project proficiency; PMP desired.
Microsoft Dynamics CE, Microsoft Office, MS Project
1w
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Commercial Implementation Specialist - Treasury Management (Open to Locations w/in the M&T Footprint)
Williamsville, New York, United States
$23-$38/hr HybridFull Time
M&T Bank
M&T BankNYSE: MTB: Provides retail, commercial, and wealth management banking services.
2+ YOEAssociate degree and 2 years of Treasury Management or Merchant customer service experience required; strong communication, organization, teamwork, and multi-system application skills.
TM Now
2mo
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Manager, PMO
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yr HybridFull Time
BuildOps
BuildOps: SaaS platform for managing commercial contracting businesses.
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, ClickUp, Asana, Jira, Confluence, NetSuite, QuickBooks, Sage
2mo
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Manager, PMO
Raleigh or Los Angeles or San Francisco or Toronto or United States or Canada
HybridFull Time
BuildOps
BuildOps: SaaS platform for managing commercial contracting businesses.
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at B2B SaaS; experience building/owning a PMO or delivery methodology; managing complex ERP integrations; strong analytics, escalation design, and communication skills; Salesforce proficiency.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, Asana, ClickUp, Jira, Confluence, NetSuite, QuickBooks, Sage
2mo
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Manager, Product Integration
Toronto, Ontario, Canada
$109k-$158k/yr OnsiteFull Time
Mastercard
MastercardNYSE: MA: Global payment processing and financial technology service provider.
Experience implementing API/SFTP B2B solutions, strong stakeholder management, customer-facing integration/project delivery, ability to gather requirements, build plans, configure systems, run functional testing, mentor junior staff, and support international time zones.
Salesforce, Postman, JIRA, BOBJ, API, SFTP
2mo
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BizOps Manager
New York City or Brooklyn or Toronto or Chicago
OnsiteFull Time
SalesJack
SalesJack: Sales software for lumber yards and building material dealers.
Cross-functional ops experience (business/revenue/customer/product/implementation), strong analytical skills, SQL and CRM experience, spreadsheet and dashboard proficiency, organized with customer-facing experience and familiarity using AI to improve workflows.
SQL, CRMs
2mo
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Director, Partner Delivery & Product Strategy
Toronto, Ontario, Canada
$138k-$221k/yr OnsiteFull Time
Mastercard
MastercardNYSE: MA: Global payment processing and financial technology service provider.
Experienced leader in customer delivery and product strategy with expertise in partner implementations, solution design, commercial engagement, and payments. Experience with APIs and SFTP; ability to manage global teams and travel up to ~20%.
APIs, SFTP