19 customer implementation manager jobs at 17 companies in Youngtown, AZ
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Customer Implementation Manager, AI Solutions
Scottsdale, Arizona, United States
OnsiteFull Time
Nextiva: Cloud-based business communication and customer experience platform.
6+ YOE2+ Mgmt6+ years in SaaS implementation or technical consulting, 2+ years leading technical or implementation teams, bachelor\u0002s or equivalent, experience with LLMs, prompt engineering, APIs, and conversational AI deployments.
RevolutionParts: Software platform for dealerships selling automotive parts online.
3+ YOE3+ years technical support or SaaS account management experience; strong troubleshooting across integrations/APIs; CRM/support tool familiarity; cross-functional collaboration and clear communication.
MyCarrier: Freight shipping platform connecting shippers directly with carriers
2+ YOEHigh school diploma, 2+ years in project coordination or implementation in a customer-facing or technical environment; strong project management, communication, Microsoft Suite, and stakeholder coordination skills.
Ron Turley Associates: Sells fleet management software and consulting for maintenance optimization.
5+ YOE5+ years customer-facing implementation/onboarding or project management experience (B2B SaaS preferred). Proficiency with Microsoft 365 and Excel, demonstrated AI tool use, multi-stakeholder coordination, and data migration skills.
Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Fleet360, SQL
Gusto: Cloud-based payroll and HR software for small businesses.
Using project-management skills to set up customer 401(k) plans, streamline plan administration, drive operations, and provide a positive customer experience; willingness to engage with AI tools as assessed in interviews.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
WorkdayNASDAQ: WDAY: Provides cloud-based software for financial and human capital management.
5+ YOE5+ years customer success or account management experience, SaaS implementation and technical understanding, franchise/multi-unit experience preferred, integrations familiarity, ability to travel up to 30%.
IntouchCX: Provides global outsourced customer experience and digital engagement solutions.
5+ YOE5+ Mgmt5+ years call center management experience, bachelor’s degree in business, client relationship and budget management, strong communication, statistical and reporting skills, ability to implement change.
Great Hearts Academies: Operates public charter schools with classical liberal arts curriculum.
Lead campus fundraising and community engagement; implement annual campaign plan, meet participation and gift benchmarks; bachelor\u0002s degree required; fundraising/sales/customer service experience; strong communication and MS Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Zoom
Bilt Rewards: Loyalty platform offering rewards on rent and mortgage payments
3+ YOE3+ years experience in AI, implementation, customer success, account management, or operations; strong training, change-management, relationship-building, and project management skills; willingness to travel regionally.
LucieNYSE: OSCR: Provider of health insurance quoting and enrollment technology solutions.
1+ YOE1+ year onboarding/implementation, customer success, or technical support experience; excellent verbal/written communication; ability to run trainings, manage multiple onboardings, and explain technical concepts.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOEDesign and implement CIAM solutions using Ping Identity/Strivacity; expertise in OAuth 2.0, OpenID Connect, SAML, SCIM, REST APIs, MFA; 8+ years experience in CIAM or identity architecture.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yrFieldFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
3+ YOE3+ MgmtWorkday Partner Certification, 3+ years consulting/lead experience, 3+ years HCM functional experience, 3+ Workday implementations, Bachelor's degree (or equivalent), strong client/stakeholder and leadership skills.
Hartford or Indianapolis or Raleigh or Richardson or Tempe or United States
OnsiteFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Experience with Oracle CX/Fusion Service Cloud, Service Request and Knowledge Management, Groovy scripting, webservices integration, ERP/ERP package customization, and delivering client-facing implementations; bachelor\u0002s degree or equivalent required.
Oracle CX Cloud, Fusion Service Cloud, Oracle Service Cloud, Digital Customer Service, Oracle Customer Relationship Management, Application and Page Composer, Groovy Scripting, Redwood UX, Visual Builder, Webservices, ETL
Forward Deployed Engineering & Technical Delivery Director
Dallas or Scottsdale
$150k-$190k/yrHybridFull Time
Blue Yonder: Provides cloud-based digital supply chain and retail fulfillment software.
8+ YOE2+ Mgmt8+ years leading customer-facing software delivery, 2+ years people leadership, 3-5 years hands-on development, experience with enterprise SaaS implementations, DevSecOps and Agile/SAFe, proficiency with Jira/Confluence/Aha!.
Windows, Unix, Linux, Snowflake, Oracle, MS SQL Server, SQL, PL SQL, MongoDB, NoSQL, Azure, AWS, Google Cloud, Jira, Confluence, Aha!