47 customer insights analyst jobs at 39 companies in United States
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Customer Insights Analyst
Thomasville, Georgia, United States
OnsiteFull Time
1+ YOEBS in business/statistics/analytics required, 1+ year customer service/quality experience, strong Excel skills, proficiency with SQL, Tableau, Power BI, Power Up, IFS, CRM; data cleaning, statistical analysis, visualization and reporting.
Power Up, IFS, CRM, SQL, Microsoft Excel, Tableau, AI, Microsoft Power BI, Microsoft PowerPoint
1w
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Customer Insights Analyst
Boston, Massachusetts, United States
$110k-$130k/yr HybridFull Time
2+ YOERequires 2+ years of data analysis, advanced SQL, statistical modeling, Python or R, BI tools, leadership communication, and a bachelor's degree in a quantitative field.
SQL, Python, R, Tableau, Power BI, Looker, scikit-learn, XGBoost, TensorFlow
3mo
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Insights Analyst
New York, New York, United States
$85k-$110k/yr OnsiteFull Time
2+ YOE2+ years in client-facing insights, strategy, research, or customer success; strong communication; detail-oriented; comfortable with qualitative and quantitative data.
2w
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Insights Analyst
Holmdel or United States
$50k-$85k/yr RemoteFull Time
1+ YOERequires 1–3+ years in sales analytics, category management, shopper insights, or CPG analytics; syndicated, customer, POS, and retailer portal experience; advanced Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint, Power BI
2d
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Senior Customer Insights Analyst
Atlanta, Georgia, United States
$90k-$110k/yr HybridFull Time
Consulting experience managing customer projects and relationships; strong communication and presentation skills; knowledge of marketing, SaaS, eCommerce, and digital experience analytics.
Fullstory, AI
1mo
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Sr Analyst, Customer Insights
Florida, United States
$76k-$114k/yr OnsiteFull Time
5+ YOEBachelor's or equivalent plus 5 years experience, strong data management, reporting and process improvement skills, customer success experience preferred, up to 30% travel, strong communication and public speaking.
2w
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
1mo
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Customer Insights & Analytics Analyst
Chesapeake, Virginia, United States
$75k-$85k/yr OnsiteFull Time
1+ YOEBachelor's degree and 1-2 years experience, strong analytics and problem solving, advanced Microsoft Excel and PowerPoint, experience with syndicated data sources and customer research.
Microsoft Excel, Microsoft PowerPoint, Microsoft Office, Nielsen, Numerator, 1010, Circana
2mo
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Customer Insights Analyst (Lake Forest, CA, US, 92610)
Lake Forest, California, United States
HybridFull Time
3+ YOEBachelor's degree required, 3+ years in customer insights/VoC or market research, strong qualitative research and thematic coding skills, experience with NPS/CSAT/CES, proficiency in Excel and PowerPoint, Qualtrics and dashboarding experience preferred.
Qualtrics, Qualtrics Text iQ, Power BI, Tableau, Microsoft PowerPoint, Microsoft Excel, Copilot, Claude
1w
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Data & Customer Insights Analyst, Client Experience
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$80k-$90k/yr HybridFull Time
2+ YOEBachelor's degree in a quantitative field preferred; 2–5 years analyzing complex data and market or consumer insights, NPS, process mapping, statistical techniques, dashboards, reporting, Excel, and visualization tools.
Pendo, Medallia, Snowflake, Microsoft Power BI, Microsoft Excel, VBA, Tableau, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft OneDrive, Microsoft SharePoint
3mo
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Data & Customer Insights Analyst, Client Experience
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$80k-$90k/yr HybridFull Time
2+ YOEBachelor's degree in a quantitative field or GED plus 10+ years' relevant experience; 2–5 years analyzing complex data, market or consumer insights, NPS, process mapping, statistical techniques, and reporting tools.
Pendo, Medallia, Snowflake, Power BI, Microsoft Excel, Tableau, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft OneDrive, Microsoft SharePoint, VBA
1mo
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Analyst Sr Customer Loyalty & Insights
Deerfield, Illinois, United States
$79k-$127k/yr OnsiteFull Time
1+ YOEExperience in promotions/marketing/analytics or related area; proficiency with MS Office; strong data analysis, time management and collaboration skills; willingness to travel up to 10%.
Microsoft Office
6d
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Sr Consumer Insights Analyst
United States
RemoteFull Time
4+ YOEBachelor’s degree and 4+ years in market, consumer, customer insights, or UX research. Requires qualitative and quantitative research, survey, interview, focus group, feedback program, analysis, and presentation experience.
FullStory, Amplitude, Hotjar, UserTesting.com
2mo
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Consumer Insights Senior Analyst
New York City or Los Angeles or Atlanta or Jersey City or United States or Canada or United Kingdom or Ireland or Portugal or Romania or Australia or Puerto Rico
$86k-$108k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years market research/consumer insights (2+ years vendor-side), 2+ years managing custom research, sampling/survey design, Qualtrics, Excel/PowerPoint, Tableau preferred, strong analysis and presentation skills.
Qualtrics, Microsoft Excel, Microsoft PowerPoint, Tableau
2w
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Senior Analyst, Customer Insights
New York City, New York, United States
$90k-$100k/yr OnsiteFull Time
4+ YOERequires 4–7 years in customer insights, survey research, sales operations, or analytics; hands-on Qualtrics experience; strong analysis, data interpretation, Excel, and large-dataset skills.
Qualtrics, Salesforce, Microsoft Excel, Sigma
2mo
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Analyst, Data & Insights
Franklin, Tennessee, United States
OnsiteFull Time
3+ YOEBachelor's degree required, 3+ years data/BI experience; strong SQL and Snowflake skills, Tableau dashboarding, advanced Excel and PowerPoint, experience presenting to customers, familiarity with Figma and Salesforce.
SQL, Snowflake, Tableau, Microsoft Excel, Microsoft PowerPoint, Figma, Salesforce, R, Python
1mo
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Data Analyst - Customer Insights
United States
OnsiteFull Time
4+ YOE4+ years data analyst experience with advanced SQL, Python, Looker/Tableau, statistics, customer-facing presentation skills, and understanding of data privacy; healthcare EHR experience a plus.
SQL, Python, Looker, Tableau, Electronic Health Record (EHR)
3w
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Insights Analyst - Health & Life Science
United States
$60k-$70k/yr RemoteFull Time
1+ YOEBachelor's degree in a related field, 1+ year of custom market research experience, basic statistics and survey methodology knowledge, SPSS proficiency, MS Office proficiency, and strong communication and organizational skills.
SPSS, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Insights Analyst
San Francisco or New York City or Salt Lake City or Kraków or United Kingdom
$115k-$174k/yr HybridFull Time
2+ YOE2+ years as a Data Analyst, strong SQL and Python skills, marketing/data storytelling experience, customer-facing analysis, familiarity with dbt/Hex/Claude code a plus.
SQL, Python, dbt, Hex, Claude code
1mo
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Customer Success Analyst
Cincinnati, Ohio, United States
HybridFull Time
1+ YOE1–3 years customer success/retail/training experience; strong presentation, facilitation, communication; ability to analyze usage metrics and create insights; willing to travel up to 50%.
Microsoft Excel, Power BI
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