3 customer insights analyst jobs at 3 companies in Sutton, MA
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Customer Insights Analyst
Boston, Massachusetts, United States
$110k-$130k/yrHybridFull Time
Grand Circle Corporation: Provides international adventure travel and cruises for senior citizens.
2+ YOERequires 2+ years of data analysis, advanced SQL, statistical modeling, Python or R, BI tools, leadership communication, and a bachelor's degree in a quantitative field.
SQL, Python, R, Tableau, Power BI, Looker, scikit-learn, XGBoost, TensorFlow
ManulifeTSX: MFC: Provides insurance, wealth management, and investment services globally.
2+ YOE2+ years experience in CX, VoC, analytics or research; university degree in quantitative/business/technical discipline; experience with NPS/OSAT, forecasting, dashboards, and executive storytelling.
NPS, OSAT, Medallia, Qualtrics, Adobe Analytics, Microsoft Excel, Microsoft PowerPoint, Power BI, Tableau
American Family Insurance: Provides diverse insurance products and comprehensive financial services.
Experience in financial/actuarial or business analysis, insurance product and underwriting knowledge, customer-driven problem solving, project management, and ability to translate model insights into product recommendations; must reside near Madison, WI or Boston, MA.