52 customer insights manager jobs at 44 companies in Jericho, NY
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Digital - Senior Manager/Manager, Customer Insights
Vancouver or Seattle or Toronto or New York City or Los Angeles
$100k-$300k/yr OnsiteFull Time
Experience in analytics/data science or customer insights, strong customer segmentation and performance marketing knowledge, business storytelling, cross-functional collaboration, and use of AI to inform insights; digital marketing experience preferred.
1mo
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Customer Experience Insights Manager
Parsippany, New Jersey, United States
$108k-$149k/yr HybridFull Time
7+ YOEBachelor's degree required, master’s preferred; 7+ years experience in CX/user research or related fields; expertise in quantitative and qualitative methods, journey mapping, stakeholder communication, and managing research programs.
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Director of Customer Insights
New York City, New York, United States
$150k-$180k/yr OnsiteFull Time
6+ YOE6+ years in consumer insights, market research, strategy, or analytics; strong qualitative and quantitative research skills; experience with Shopify/Amazon/subscription data; skilled in survey design and customer interviewing.
Shopify, Amazon, CRM
3w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
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Insights Analyst
Holmdel or United States
$50k-$85k/yr RemoteFull Time
1+ YOERequires 1–3+ years in sales analytics, category management, shopper insights, or CPG analytics; syndicated, customer, POS, and retailer portal experience; advanced Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint, Power BI
2w
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Senior Customer & Competitive Insights Program Manager (Multiple Positions)
Seattle or Bellevue or Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
$142k-$198k/yr OnsiteFull Time
2+ YOEMaster's plus 2 years or bachelor's plus 5 years in a related field; 2 years each in user testing and analytics, SQL/Python/R, stakeholder presentations, project management, and risk management.
SQL, Python, R
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Director, Customer Insights & Analytics
Parsippany, New Jersey, United States
$220k-$235k/yr OnsiteFull Time
10+ YOE10+ years in customer analytics or CX strategy, experience leading analytics teams, strong NPS and VoC expertise, analytics and visualization proficiency, excellent communication and executive influence.
Tableau, Power BI, SQL, Python, R
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Head of Customer Marketing Insights
New York, New York, United States
$164k-$245k/yr HybridFull Time
10+ YOE10+ years in marketing strategy/analytics/consulting, strong quantitative and financial analysis, KPI and dashboard design, executive presentation skills, and degree in a quantitative field.
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Head of Customer Marketing Insights
New York City, New York, United States
$164k-$245k/yr HybridFull Time
10+ YOE10+ years in marketing strategy, analytics or consulting; strong problem solving, financial and quantitative analysis, KPI and dashboard development, executive presentations, and planning process design.
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Sr Director, Conferences Customer Insights
Stamford, Connecticut, United States
$136k-$189k/yr HybridFull Time
8+ YOEMaster’s degree or higher and 8+ years of research experience, including 3+ years in B2B market research. Requires qualitative and quantitative methods, advanced analytics, survey platforms, and senior stakeholder influence.
SurveyMonkey, Qualtrics, WebSurveyCreator, Microsoft Excel, SPSS, R, Python, SAS
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Director, Consumer Insights
United States or Tampa or New York City or London or Tel Aviv
$150k-$180k/yr RemoteFull Time
8+ YOERequires 8+ years in consumer insights, market research, UX research, strategy, product marketing, or customer experience; custom research expertise, multi-source synthesis, AI-enabled tools, influence, and people management.
3w
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Head of Research & Insights
Morristown, New Jersey, United States
OnsiteFull Time
10+ YOEBuild and lead an enterprise insights function; 10+ years in consumer insights/market research or customer strategy in financial services or multi-product environment; bachelor\u0002s degree required; expertise in qualitative/quantitative methods; executive storytelling.
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Head of Customer Marketing Insights
New York City, New York, United States
$164k-$245k/yr HybridFull Time
10+ YOERequires 10+ years in marketing strategy, analytics, strategic initiatives, or consulting; quantitative and financial analysis; KPI frameworks; executive presentations; planning expertise; and a relevant bachelor's or master's degree.
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Consumer Insights Senior Analyst
New York City or Los Angeles or Atlanta or Jersey City or United States or Canada or United Kingdom or Ireland or Portugal or Romania or Australia or Puerto Rico
$86k-$108k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years market research/consumer insights (2+ years vendor-side), 2+ years managing custom research, sampling/survey design, Qualtrics, Excel/PowerPoint, Tableau preferred, strong analysis and presentation skills.
Qualtrics, Microsoft Excel, Microsoft PowerPoint, Tableau
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Associate Director, Customer Insights & Engagement – Cell Therapy Market Research
Madison or Princeton
$168k-$203k/yr OnsiteFull Time
5+ YOEBachelor's degree required, advanced degree preferred; 5+ years pharmaceutical market research experience; strong analytics, stakeholder management, communication; proficiency with industry data sources.
IQVIA, SHS, Komodo, AI, machine learning
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Strategic Operations Manager - Customer Insights & Analytics
New York, New York, United States
$180k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years program/portfolio management experience; proven governance, stakeholder management, change management, and data-driven presentation skills; experience with portfolio tools and BI platforms.
PowerPoint, Jira Portfolio/Advanced Roadmaps, Airtable, Tableau, Qlik
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Executive Director, Commercial Insights & Analytics - Immunology
Sleepy Hollow, New York, United States
$255k-$425k/yr HybridFull Time
20+ YOE20+ years pharmaceutical/biotech commercial experience, bachelor’s degree minimum, proven leadership of insights & analytics teams, expertise in business analytics, customer insights, market access, forecasting, competitive intelligence, data visualization, and project management.
ML/AI
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Executive Director, Commercial Insights & Analytics - Ophthalmology
Sleepy Hollow or Warren
$255k-$425k/yr HybridFull Time
20+ YOE20+ years pharma/biotech commercial experience; bachelor’s in data science/public health/statistics/engineering or related; leadership of insights & analytics teams; expertise in analytics, customer insights, market access, competitive intelligence; strong communication and project management; ophthalmology experience preferred.
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Mgr, Club Insights & Category Research
Summit or Cumberland
$124k-$175k/yr HybridFull Time
6+ YOEBachelor's or equivalent; 6+ years in shopper/category/consumer insights or market research; experience with custom retailer studies, survey design, syndicated data (Circana, Nielsen, Numerator); strong synthesis and presentation skills.
Circana, Nielsen, Numerator
2w
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Product Manager – Personalization & Customer Insights (ML Product Portfolio)
New York City or Palo Alto or New York
$100k-$215k/yr OnsiteFull Time
8+ YOERequires 8+ years of product management, production AI/ML experience, personalization expertise, data fluency with SQL or Python, cross-functional leadership, and measurable outcome management.
SQL, Python, Application Programming Interface (API)
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