66 customer insights manager jobs at 26 companies in Texas
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Senior Manager, Customer Insights (m/f/d)
Arlington or Berlin or London or Houston
HybridFull Time
FluenceNasdaq: FLNC: Provides energy storage systems and optimization software for renewables.
5+ YOEBachelor's degree (MBA preferred),5+ years B2B customer insights/VoC or market research experience,experience with survey methodology and enterprise feedback platforms,analytical and presentation skills.
Qualtrics, Medallia, AskNicely, Power BI, Salesforce
Listen Labs: Automates customer research interviews through generative AI platforms.
3+ YOE3+ years client-facing insights/strategy/research or customer success experience; strong data analysis, storytelling, qualitative and quantitative synthesis, and executive communication skills.
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
McAfee: Provides digital security and privacy software for consumers.
10+ YOE10+ years software engineering (3+ years in AI/ML), hands-on Python/Golang, experience with cloud-native architectures, ML lifecycle, NLP/LLMs, stakeholder management, and leading engineering teams.
5+ YOEBachelor's degree, 5+ years VoC/customer insights or CX analytics, experience managing end-to-end VoC programs, proficiency in qualitative and quantitative research, dashboard and data-pipeline building, strong communication and stakeholder skills.
Databricks, Claude Code, SurveySparrow, Quantum Metrics, Adobe Analytics
PenFed: Member-owned financial institution providing consumer banking and lending services.
6+ YOE2+ MgmtBachelor's degree; 6+ years professional experience in CX/VoC/research; 3+ years applied data analysis experience; 2+ years leading work or peers; strong communication, analytics, and survey/tool proficiency.
Medallia Experience Cloud, Qualtrics XM Platform, Microsoft Excel, Microsoft PowerPoint, Microsoft Office, Salesforce Service Cloud, Sales Cloud, Financial Services Cloud
Administrator of Digital Customer Experience & Insights
San Antonio, Texas, United States
$62k-$85k/yrOnsiteFull Time
VIA Metropolitan Transit: Provides public transportation and mass transit services in San Antonio.
3+ YOEBachelor's degree or equivalent experience plus 3 years in digital engagement, analytics, and customer experience operations; strong written/verbal communication, social media and chatbot experience, reporting and vendor management skills.
Southern Glazer's Wine and Spirits: North America's largest wine and spirits distributor.
5+ YOEBachelor's degree and 5+ years in VoC/customer insights or CX analytics; experience with survey design (NPS/CSAT/CES), qualitative and quantitative research, stakeholder reporting, and building self-service dashboards.
Databricks, Claude Code, SurveySparrow, Quantum Metrics, Adobe Analytics
Dexter Axle: Manufacturer of trailer axles, brakes, and suspension components.
7+ YOEBachelor's degree and 7+ years in product/portfolio management or commercial strategy, strong financial and analytical skills, experience with customer insights and cross-functional leadership.
JustPark: App-based platform for finding and reserving parking spaces.
2+ YOE2+ years in customer success/account management in SaaS, strong written/verbal communication with C-suite, analytical and process-oriented, comfortable managing multi-product accounts and travel to customer sites.
LawnStarter: Online marketplace for booking lawn care and landscaping services
AI-native product manager who defines ambiguous problems, owns business metrics, drives cross-functional engineering and design pods, communicates clearly, and uses data or customer insight to prioritize high-impact work.
New Jersey or South Carolina or Pennsylvania or Florida or Ohio or Vermont or Michigan or Texas or Connecticut or Indiana or New Mexico or Illinois or Idaho or North Carolina or Iowa or New York or Maryland or Massachusetts or New Hampshire or Tennessee or Washington or Arizona or California or Missouri or Kentucky or Minnesota or Georgia or Hoboken or Oxford or London or United Kingdom
$89k-$128k/yrRemoteFull Time
WileyNYSE: WLY: Publishes academic research and educational content for global markets.
5+ YOE5+ years product management on B2B/enterprise software, experience with life-sciences R&D users, ability to translate customer insight into requirements, comfort with data/APIs/AI, strong communication and prioritization.
NielsenIQNYSE: NIQ: Provides consumer intelligence and retail measurement data services.
3+ YOE3+ years in CPG/retail/analytics or consulting, strong data analysis and client relationship skills, college degree, ability to manage complex accounts and present actionable insights.
Omnichannel Solutions Product Manager - Payments - Vice President
Palo Alto or Tampa or Atlanta or Jersey City or Plano
$123k-$201k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years product/solution experience in payments, deep omnichannel payment knowledge, experience with client discovery and solutioning, supporting sales in pricing/account planning, ability to translate customer insights into product requirements; willing to travel up to 25%.
ThalesEuronext Paris: HO: Develops electronics and digital systems for aerospace and defense.
5+ YOEBachelor's degree,5+ years in B2B account management or customer expansion in enterprise software/SaaS,executive presence,knowledge of SaaS/licensing/data insights,authorized to work in the US;no visa sponsorship.
Dallas or Fort Worth or Arlington or Plano or Irving or Austin or Houston
RemoteFull Time
Sazerac Company: Produces and markets a global portfolio of spirits brands.
3+ YOEBachelor's degree and 3+ years in category management, shopper insights, retail analytics, or customer strategy; requires syndicated data, Excel, Power BI, or Tableau experience and strong communication.
Circana, Nielsen, Microsoft Excel, Power BI, Tableau, JDA, Blue Yonder
Swisher: Manufactures and distributes cigars and other consumer tobac products.
2+ YOE2+ years of customer-facing sales experience; ability to translate data into actionable insights; proficient in Excel; valid driver’s license; willingness to travel locally.
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
5+ YOEBachelor's or Master's degree with 5+ years financial services experience; experience in GTM strategy, product launches, commercialization, Agile/Lean environments, customer insight, and cross-functional leadership.
D.R. HortonNYSE: DHI: Designs and constructs single-family residential homes.
8+ YOEBachelor's degree and 8+ years conducting UX/product/customer/market research; expertise in qualitative and quantitative methods, synthesizing insights, executive communication, and mentoring; ability to travel overnight.