6 customer journey jobs at 3 companies in Miami, FL
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Director, Sales Customer Journey Strategy
Fort Lauderdale, Florida, United States
OnsiteFull Time
10+ YOE10+ years in customer experience, journey, digital or product strategy; enterprise-level journey strategy experience; prior people leadership; strong customer insight, cross-functional influence, business case and financial modeling skills; familiarity with AI-enabled capabilities.
2mo
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After-Sales Customer Journey Strategist, Specialist
Fort Lauderdale, Florida, United States
OnsiteFull Time
3+ YOE3+ years experience in customer experience, strategy, analytics, UX, or related fields; strong analytical and communication skills; experience with journey mapping, digital analytics, VOC, and experimentation; Bachelor's degree required.
1mo
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Director, After-Sales Customer Journey Strategy
Fort Lauderdale, Florida, United States
OnsiteFull Time
10+ YOE10+ years in customer experience or related strategy roles, proven enterprise-level journey strategy experience, prior people leadership, strong customer insight and business-case development skills, familiarity with AI-enabled capabilities.
6d
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Senior Manager, Journey & Insights
Fort Lauderdale or Valletta
HybridFull Time
8+ YOERequires 8–15+ years in customer insights, customer experience, journey management, service design, behavioral research, hospitality research, or related fields, plus research leadership and journey governance expertise.
6d
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Customer Experience Manager
Fort Lauderdale, Florida, United States
OnsiteFull Time
5+ YOEBachelor’s degree and 5+ years as a product owner, senior business analyst, platform owner, architect, or consultant; Salesforce administration/configuration, CX metrics, process improvement, journey mapping, and Microsoft Office proficiency required.
Salesforce, Sales Cloud, Service Cloud, Communications Cloud, Vlocity, CPQ, AppExchange, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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Brand Strategy Director - Song Life, Part of Accenture Song
New York or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Seattle or Houston or Arlington or Atlanta or Detroit or San Diego
$87k-$266k/yr HybridFull Time
8+ YOE8+ years brand strategy (agency) experience, 5+ years in creative agency/HCP work, strong client-facing and facilitation skills, experience with positioning, messaging, customer journeys, and creative briefs; Bachelor's degree required.