15 customer journey specialist jobs at 12 companies in United States
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Customer Experience Journey Specialist
United States
$25-$30/hr RemoteFull Time
1+ YOEBachelor's degree,1–2 years customer success/sales/support experience,analytical and reporting skills,CRM (Salesforce) familiarity,strong communication and sales/customer focus,US work eligibility required.
Salesforce
2mo
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After-Sales Customer Journey Strategist, Specialist
Fort Lauderdale, Florida, United States
OnsiteFull Time
3+ YOE3+ years experience in customer experience, strategy, analytics, UX, or related fields; strong analytical and communication skills; experience with journey mapping, digital analytics, VOC, and experimentation; Bachelor's degree required.
1mo
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English - Customer Care Specialist
Piraeus or Philippines or India or United States or Taiwan or Mexico or Greece or Ireland or Colombia
OnsiteFull Time
1+ YOEFluent English (C1/C2), Bachelor degree, 1-2 years customer or tech support experience, strong written/verbal communication, ability to handle escalations and identify/flag customer journey risks.
3w
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Customer Lifecycle Marketing Specialist
Logan, Utah, United States
$55k-$65k/yr OnsiteFull Time
3+ YOE3+ years lifecycle/CRM/email marketing experience, building automated journeys and campaigns, strong writing/editing, audience segmentation, testing, deliverability, and campaign measurement; Cinch and Salesforce experience preferred.
Cinch, Salesforce
1mo
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Experience Optimization Specialist
Fair Lawn, New Jersey, United States
$73k-$110k/yr HybridFull Time
4+ YOEBachelor's degree,4+ years CX/UX/digital or analytics experience (banking preferred); experience with usability testing, customer journey mapping, data analysis, and influencing stakeholders; Salesforce and Excel/PowerPoint proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint
2w
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Lifecycle Marketing Specialist (Member Retention)
Chicago, Illinois, United States
$75k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years of lifecycle, CRM, customer engagement, or retention marketing experience; a bachelor's degree; HubSpot expertise; campaign, journey, segmentation, analytics, and optimization experience.
HubSpot, Amplitude, CRM, CMS, AI-enabled tools, app, push notifications, email, digital analytics
1mo
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Senior Specialist, CRM Onboarding & Engagement
New York City or Frisco or San Jose or Newport Beach or United States
$93k-$153k/yr HybridFull Time
5+ YOE5+ years in CRM, lifecycle marketing, or customer engagement; experience designing onboarding and engagement journeys, experimentation (A/B, multivariate), analytics, cross-functional collaboration, and strong communication skills.
6d
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CRM & Sales Automation Specialist
Hagerstown, Maryland, United States
OnsiteFull Time
3+ YOEBachelor's degree preferred; 3+ years in CRM, sales operations, or sales automation; Dynamics knowledge preferred; requires sales funnel, CRM workflow, campaign, customer journey, and automation experience.
Dynamics
1d
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Chat Support Representative - Journeys (Onsite)
Nashville, Tennessee, United States
OnsiteFull Time
High school diploma or GED required. Customer service or retail experience preferred. Requires English fluency, strong typing, communication, problem-solving, multitasking, and software-learning skills.
1d
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Chat Support Representative - Journeys (Onsite)
Nashville, Tennessee, United States
OnsiteFull Time
High school diploma or GED required. Customer service or retail experience preferred. Requires strong English communication, typing, problem-solving, conflict-resolution, multitasking, and software-learning skills.
1d
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Chat Support Representative - Journeys (Onsite)
Nashville, Tennessee, United States
OnsiteFull Time
High school diploma or GED required; 1–2 years of customer service or retail experience preferred. Requires fluent English, strong typing, communication, problem-solving, conflict-resolution, multitasking, and software-learning skills.
3w
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eService Generative Engine Optimization Operation Specialist
Morrisville, North Carolina, United States
HybridFull Time
5+ YOEBachelor's degree,5+ years in digital operations/AI/eService,experience with AI-powered digital products,customer journey analysis,analytics and stakeholder management.
Vantage, Google Search
1mo
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Medical Office Specialist - Home Visiting Program - Limited Term
San Mateo County, California, United States
$6k-$8k/mo OnsiteFull Time, Temporary
1+ YOEProvide complex medical office support; 1 year journey-level medical office experience (or 2 years general clerical); strong computer and customer service skills; knowledge of medical terminology and office procedures.
Avatar, EPIC, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
1mo
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TMB - 26-503-45 License & Permit Specialist II
Austin, Texas, United States
$4k/mo OnsiteFull Time
Performs journey-level licensing work reviewing application packets, ensuring statutory and rule compliance, strong customer service and administrative experience, Microsoft 365 proficiency, must reside in Texas and pass background check.
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Track Manager - Data security and compliance,Presales (148937)
United States
OnsiteFull Time
Requires enterprise digital analytics experience, preferably Adobe Analytics; JavaScript and web/mobile technology knowledge; Agile SDLC understanding; data processing, customer journey, and cookie/privacy regulation knowledge.
Adobe Analytics, Tealium IQ, JavaScript, ObservePoint
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