1mo
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Senior Customer Lifecycle Specialist (136295)
Malaysia or Singapore or Thailand or Philippines or Hong Kong or China or Japan or India or Romania or Spain or Colombia or United States
OnsiteFull Time
2+ YOE2+ years B2B outbound or inside sales experience; diploma or degree in IT/CS/Business/Engineering; strong communication, stakeholder engagement, and cloud technology interest; CRM experience; cloud certs advantageous.
CRM
1mo
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Sr. IT Lifecycle & Support Specialist
Columbus, Ohio, United States
OnsiteFull Time
3+ YOEAssociate degree or equivalent experience, 3+ years IT support/asset management experience, Windows/macOS and Microsoft 365 proficiency, strong customer service, documentation, and process-improvement skills.
Windows, macOS, Microsoft 365, Microsoft Teams, Azure Virtual Desktop (AVD), Freshservice, ServiceNow, Jira Service Management, HaloITSM, SaaS, Microsoft Excel, Power Query, ITSM
2w
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Customer Success Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
Manage customer lifecycle from onboarding to renewal; strong communication, organizational and problem-solving skills; customer-facing experience preferred.
1w
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Customer Service Specialist
United States
$20-$22/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years customer service or order processing experience, strong communication, attention to detail, Microsoft Office proficiency, and ability to handle B2C order lifecycle.
Microsoft Outlook, Microsoft Word, Microsoft Excel, ERP, CRM, order management system
1mo
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Customer Experience Lifestyle Marketing Specialist
Birmingham, Alabama, United States
HybridFull Time
2+ YOE2+ years lifecycle/CRM marketing experience; hands-on Braze and Canvas experience; Liquid templating; HTML/CSS; strong QA, segmentation, deliverability and cross-functional communication; Bachelor's degree.
Braze, Liquid, HTML, CSS, Tableau, Looker, Power BI, SQL, Postman, REST, JSON
1mo
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Customer Success Specialist, SMB
Canada or United States
RemoteFull Time
1+ YOE1–2+ years in customer success or account management; experience with retention, expansion, and CSQLs; proven full commercial lifecycle ownership; strong communication, organization, and client relationship skills; webinar delivery experience preferred.
3w
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Tier 2 Customer Support Specialist
Irving, Texas, United States
HybridFull Time
3+ YOE3+ years customer support experience with 1+ year Tier 2; working knowledge of SQL; experience with Jira and ticket lifecycle tracking; strong technical troubleshooting and communication skills.
Salesforce, Zendesk, Slack, Google Workspace, Jira, SQL
1d
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Commercial Customer Support Specialist
Prince George, Virginia, United States
$25-$30/hr OnsiteFull Time
Manage quoting and order lifecycle for hose products, communicate with customers/suppliers, maintain product/configuration data; high school diploma and customer service experience required; manufacturing experience and 2-4 year degree preferred.
MAS500, Salesforce
6d
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
2w
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Customer Marketing Specialist
North Carolina, United States
$59k-$74k/yr RemoteFull Time
3+ YOE3+ years B2B/SaaS customer or lifecycle marketing; experience in retention, advocacy, migration, and PLG programmes; strong writing, data orientation, and cross-functional collaboration.
Salesforce, Pardot, WalkMe, Totango
2mo
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Customer Experience Marketing Specialist
Trevose, Pennsylvania, United States
$80k-$90k/yr HybridFull Time
5+ YOE5+ years of B2B digital marketing ownership of onboarding, engagement, or retention; SaaS/subscription experience; strong analytics and lifecycle strategy.
HubSpot, Microsoft Dynamics 365, Appcues, LogRocket, Heap
1w
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Customer Support Specialist-Planner (10905)
United States
OnsiteFull Time
Manage loan set booking lifecycle, coordinate logistics to ensure OTIF delivery, analyze inventory and logistics data, support continuous improvement and non-conformance processes.
SAP, LDMS, NCIS
1mo
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Onboarding Specialist
United States or North America
$70k-$80k/yr RemoteFull Time
1+ YOE1-5 years in SaaS customer implementation, ability to translate technical functionality for non-technical users, strong presentation and project management skills, CRM experience (preferably Salesforce), AP lifecycle knowledge preferred, analytical mindset, travel up to 10%.
Salesforce
1w
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Client Specialist I
Chattanooga or Columbia or Portland or Chicago
$73k-$75k/yr OnsiteFull Time
3+ years group benefits/customer-facing experience preferred; strong interpersonal, problem-solving, and organizational skills; proficiency in Microsoft Office and voluntary benefits lifecycle knowledge; 4-year degree preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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MO Scholars Program Specialist - Outreach
Jefferson City or Chesterfield
$45k-$60k/yr OnsiteFull Time
Mid-level program specialist to support MOScholars lifecycle: inquiries, application intake, eligibility, compliance, reporting; strong communication, organization, and customer-service skills; familiarity with scholarship operations and compliance.
Microsoft 365, Qualtrics
6d
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Accounts Payable Specialist
Miami or Tampa or Orlando or New York City or Oakland or Costa Mesa or Los Angeles
$65k-$70k/yr HybridFull Time
3+ YOE3+ years digital advertising experience, payments and AP lifecycle experience, client onboarding/training, strong analytical and product sense, BA/BS preferred, high English proficiency.
Everflow Pay, Tipalti, Veem
6d
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Consumer Relations Specialist
San Diego, California, United States
$57k-$77k/yr HybridFull Time
3+ YOE3+ years in escalated support or community management, high school diploma (BA preferred), exceptional written communication, calm under pressure, familiarity with consumer electronics lifecycles, experience with Salesforce Service Cloud, Microsoft Office and generative AI tools.
Salesforce Service Cloud, Microsoft Office, generative AI tools
1mo
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Onboarding Specialist
United States
$80k-$130k/yr RemoteFull Time
Bachelor's degree in a technical field or equivalent experience; strong customer success focus; understanding of software development lifecycle and product management; willing to learn.
1d
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Customer Retention Sales (CRS) Managed Services Renewals Specialist
Idaho or Texas or California or Washington or Georgia
$122k-$155k/yr RemoteFull Time
4+ YOEExperience in managed services renewals, deal structuring, pricing, contract negotiation, financial analysis, cross-functional collaboration, and renewal lifecycle management.
HP Dynamics, Power BI, Microsoft Excel, Customer Account Reporting Database (CARD), Deal Analysis and Reporting Tool (DART), ITSM
1mo
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IT Specialist
San Diego, California, United States
$85k-$95k/yr OnsiteFull Time
Onsite IT service desk support role troubleshooting hardware and software, managing device lifecycle, using ServiceNow for ticketing, providing customer-facing support, and occasional travel; U.S. work authorization required.
ServiceNow
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