507 customer lead jobs at 206 companies in Charlotte, NC
3mo
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PT Customer Lead (368624)
Lincolnton, North Carolina, United States
OnsitePart Time
Part-time customer lead role requiring customer service and sales abilities.
3w
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PT Customer Lead
Fort Mill, South Carolina, United States
OnsiteFull Time
Provide friendly customer service, operate cash register/scan items, handle payments and refunds, assist customers to car, perform front-end tasks and maintain safety and cleanliness.
cash register, scanner, computer, smart devices, lottery machine, calculator
2d
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Customer Experience Lead - Full Time
Charlotte, North Carolina, United States
$14/hr OnsitePart Time
Retail experience preferred; ability to lead, coach, and motivate associates, deliver customer service, resolve concerns, manage front-end operations, and work nights, weekends, and holidays.
2w
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Customer Success Lead
Charlotte, North Carolina, United States
OnsiteFull Time
Bachelor’s degree required; customer success or sales experience preferred. Requires excellent communication, follow-up, problem-solving, organization, attention to detail, and ability to manage multiple responsibilities.
Business Management Platform
1w
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Business Customer Solutions Lead
Charlotte, North Carolina, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED and 2+ years of customer service or contact center experience. Requires English proficiency, Microsoft Office proficiency, problem resolution, multitasking, and cable communications knowledge.
Microsoft Office, CSG, ICOMS
2mo
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Part-Time Customer Service Lead- CLT Airport
Charlotte, North Carolina, United States
OnsitePart Time
1+ YOE1+ MgmtLead a team of customer service agents; ensure high-quality passenger service; train, schedule, and monitor staff; handle escalations and ensure compliance.
Ticketing Systems, Airport Information Display, IPad/Tablets, Computers, Mobile Devices
1mo
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Customer Success Technical Lead - Remote
Manchester or Minneapolis or Davidson
$76k-$156k/yr RemoteFull Time
15+ YOEBachelor's in engineering or related field; 15+ years HVAC controls experience; 5+ years applying AI/SaaS to building performance; strong customer-facing, communication, and analytical skills.
BrainBox AI, Nuvolo
2mo
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Lead Customer Service Advisor
Gastonia, North Carolina, United States
$11-$18/hr OnsiteFull Time
3+ YOEHigh school diploma, 3-5 years service industry experience, valid driver’s license, automotive knowledge, strong leadership and communication skills.
POS systems, Retail software, Microsoft Office
1mo
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Lead Customer Service Representative
Indian Land, South Carolina, United States
OnsiteFull Time
Provide fast, friendly customer service, run register/cashier, sell products, lead shifts, perform physical tasks (lifting, stocking), high school preferred.
4w
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Customer Sales Lead, Food Lion
Charlotte or Salisbury or Camden
$118k-$162k/yr RemoteFull Time
6+ YOEBachelor's degree and 6+ years CPG sales or category management experience; strong P&L, trade, forecasting, category and shopper management skills; ability to travel for customer meetings.
E4
1mo
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Customer Service Team Lead
Charlotte, North Carolina, United States
HybridFull Time
3+ YOEHigh school/GED, 3–5 years customer service experience, coaching/leadership experience, knowledge of customer service operations and regulations, strong communication and organizational skills, active Series 7 and Series 63 required.
3mo
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Shift Lead
Charlotte, North Carolina, United States
OnsiteFull Time
Lead shifts, open/close procedures, engage customers, supervise team, ensure safety and quality.
2mo
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Customer Advocacy Lead - Executive Office Escalations
Fort Mill, South Carolina, United States
$74k-$99k/yr RemoteFull Time
8+ YOE8+ years in mortgage servicing and in related areas (advocacy, escalations, complaints), strong CFPB Reg X knowledge, analytical, written communication, and cross-functional collaboration.
6d
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Lead Retail Customer Service Associate
Charlotte, North Carolina, United States
$18-$24/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication, customer service, production, shipping, and ability to lift 55 pounds.
Point of Sale (POS)
11h
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Strategic Customer Engagements, Deal Lead, GDSP
Charlotte or Seattle or Arlington or Atlanta or New York City or Denver or Minneapolis or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
Experience presenting to and negotiating with C-level executives and cross-functional stakeholders on sizeable commercial or enterprise deals; 10+ years leading cross-functional deal teams preferred.
GenAI
1d
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Customer Service Manager, Airport Customer Care
Charlotte, North Carolina, United States
OnsiteFull Time
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, safety judgment, rotating-shift availability, and ability to obtain USPS and FAA clearances.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3w
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Shift Lead
Salisbury, North Carolina, United States
OnsiteFull Time
Providing customer service, directing wash operations, ensuring safety, performing opening/closing, supervising staff, and promoting memberships.
2d
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Merchandising Lead
Charlotte, North Carolina, United States
$22-$30/hr OnsiteFull Time
0.5+ YOERequires age 18+, six months of retail experience, and six months of customer service experience. Team leadership and supervisory experience are preferred.
1mo
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Customer Experience Manager
Charlotte, North Carolina, United States
$50k-$60k/yr OnsiteFull Time
5+ YOE1+ Mgmt5 years customer service/retention/account management experience, 1 year lead experience, bachelor's preferred (or equivalent), CRM and Microsoft Office/Google Suite proficiency, strong communication and leadership.
Microsoft Office Suite, Google Suite, CRM systems
3w
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Customer Experience Coordinator
Charlotte, North Carolina, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ MgmtProvide excellent customer service, lead front-of-store associates, train and coach staff, manage POS/register coverage, flexible schedule including nights/weekends; 1 year retail and 6 months leadership experience.
POS
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