1,002 customer lead jobs at 428 companies in Chicago, IL
4d
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Customer Service Team Lead
Kenosha or Waukegan or Pleasant Prairie or Gurnee
$33-$38/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma or equivalent and 3+ years of customer service experience required; bachelor's degree and 2+ years of leadership or supervisory experience preferred.
3w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
3w
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Retail Customer Service Lead
Geneva, Illinois, United States
$16-$28/hr OnsiteFull Time
2+ YOE2+ years retail experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer and POS proficiency; strong communication and organizational skills; able to lift up to 50–100 lbs.
POS
2mo
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Customer Service Team Lead
Chicago, Illinois, United States
HybridFull Time
Proven customer service leadership with supervisory or mentoring experience, strong communication and conflict-resolution skills, proficiency with Microsoft Office, and ability to manage team performance and escalations.
Microsoft Office
3w
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Customer Experience Lead - Full Time
Bloomingdale, Illinois, United States
$16/hr OnsiteFull Time
Customer-service and leadership experience; ability to lead and coach associates, manage front-end operations, and work nights/weekends/holidays.
1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
CRM
2w
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Customer Support Lead
Griffith, Indiana, United States
$24/hr OnsiteFull Time
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
4+ YOE4–6 years customer service or contact center experience, CRM/platform experience, escalation management, coaching and communication skills; bachelor\u0002s preferred.
1mo
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
1mo
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Associate Customer Project Lead
Chicago or United States
$55k-$85k/yr RemoteFull Time
3+ YOEBachelor's or equivalent experience, 3+ years customer service/implementation experience, Microsoft Office proficiency, insurance knowledge, implementation and data conversion experience; PMP preferred.
Microsoft Office
3w
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Retail Customer Service Lead
Geneva, Illinois, United States
OnsiteFull Time
2+ years retail/customer service experience required; leadership preferred. Full-time availability including evenings, weekends, holidays. Proficiency with computer applications and POS; strong communication and organizational skills.
POS
3w
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Customer Sales Lead, Value
Philadelphia or Chicago
$118k-$162k/yr RemoteFull Time
6+ YOEBachelor's degree,6+ years CPG experience,category management and P&L knowledge,ability to use syndicated data (IRI/Nielsen),strong analytical, negotiation and communication skills,ability to travel ~20%.
IRI, Nielsen
4w
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Night Customer Service Lead
Bensenville, Illinois, United States
$25/hr OnsiteFull Time
Proven phone-based customer service experience, high school diploma or equivalent, advanced English verbal skills, strong PC and Microsoft Office proficiency, ERP experience preferred.
Microsoft Office, Enterprise Resource Planning (ERP)
1w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
5d
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Lead Customer Service Advisor
Hodgkins, Illinois, United States
$15-$20/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, valid driver's license, and 3–5 years of service industry experience. Requires automotive service knowledge, customer service, mentoring, conflict resolution, and problem-solving skills.
DailyPay
3d
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Customer Service Team Lead (Short-Term Rental (STR) Program)
Chicago, Illinois, United States
OnsiteFull Time
7+ YOE7+ MgmtRequires 7–10 years in customer service, logistics, or call centers with supervisory experience; rental, fleet, or equipment agency experience; Microsoft Office, Excel, Adobe Acrobat, SAM.gov, FPDS.gov, and MySQL Workbench proficiency.
Microsoft Office, Microsoft Excel, Adobe Acrobat, SAM.gov, FPDS.gov, Google Drive, WebSTR, Electronic Data Management System (EDMS), MySQL Workbench
2w
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Customer Service Team Lead
Portage, Indiana, United States
OnsiteFull Time
1+ YOEBachelor's degree or 1–2 years related experience; experience with ERP and quality systems preferred; ability to calculate SPCs, strong attention to detail, communication, organization, and basic math skills.
ERP, SPC
2d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
1mo
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Customer Care AI Program Lead
Bolingbrook, Illinois, United States
$80k-$106k/yr HybridFull Time
5+ YOE5+ years in customer support/contact center operations, 2+ years with AI/automation or conversational platforms, experience prioritizing journeys for automation, designing KPIs and QA programs, working with product/engineering/operations and BPO partners, strong analytics and communication skills.
Gladly, Sierra, Ada, LivePerson, Dialogflow
3mo
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Studio Lead
Gold Coast, Illinois, United States
OnsitePart Time
Part-time Studio Lead responsible for client service, front desk duties, sales, and supporting instructors.
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