8 customer lifecycle specialist jobs at 8 companies in Berkeley, CA
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yrHybridFull Time
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Miami or Tampa or Orlando or New York City or Oakland or Costa Mesa or Los Angeles
$65k-$70k/yrHybridFull Time
Everflow: SaaS platform for managing and scaling partner marketing programs.
3+ YOE3+ years digital advertising experience, payments and AP lifecycle experience, client onboarding/training, strong analytical and product sense, BA/BS preferred, high English proficiency.
Illumio: Provides zero-trust segmentation software to contain cyberattacks.
4+ YOE4+ years in growth/lifecycle/expansion or customer marketing; SaaS/cybersecurity experience preferred; strong data and experimentation skills; experience partnering with sales and customer success.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$62k-$80k/yrOnsiteTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience assisting customers across loan lifecycles, researching account and application issues, maintaining documentation, and using office software; or equivalent education/combination.
Principal Solution Specialist, AI Developer Services
Bellevue or Dallas or Livingston or New York City or San Francisco or Sunnyvale
$161k-$237k/yrOnsiteFull Time
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
10+ YOE10+ years in ML engineering/MLOps; 5+ years with experiment tracking/model registry/LLM observability; hands-on Weights & Biases experience; customer-facing, product-feedback and go-to-market skills; familiarity with ML lifecycle and MLOps tools.
New York City or Frisco or San Jose or Newport Beach or United States
$93k-$153k/yrHybridFull Time
McAfee: Provides cybersecurity and privacy protection software for consumers.
5+ YOE5+ years in CRM, lifecycle marketing, or customer engagement; experience designing onboarding and engagement journeys, experimentation (A/B, multivariate), analytics, cross-functional collaboration, and strong communication skills.
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
5+ YOE5+ years IT/end-user support experience; hands-on Windows and macOS troubleshooting; Microsoft 365 and collaboration tools; device provisioning and lifecycle management; strong customer service; ability to work onsite in San Francisco with occasional U.S. travel.
Windows 10/11, macOS, Microsoft 365, Microsoft Autopilot, JAMF, Active Directory, ServiceNow, Wolken
Arlington or Austin or Boston or Chicago or Dallas or Denver or Newark or New York City or Oakland or Oklahoma City or Parsippany or Philadelphia or San Diego or Seattle
$127k-$248k/yrOnsiteFull Time
HNTB: Infrastructure design and engineering for transportation and public works
9+ YOEBachelor's in related field + 9 years relevant experience (or 13 years without degree). Expertise in CCaaS platforms, generative AI for customer service, toll systems lifecycle, procurement, implementation and technical delivery.