5 customer lifecycle specialist jobs at 5 companies in Plano, TX
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Tier 2 Customer Support Specialist
Irving, Texas, United States
HybridFull Time
3+ YOE3+ years customer support experience with 1+ year Tier 2; working knowledge of SQL; experience with Jira and ticket lifecycle tracking; strong technical troubleshooting and communication skills.
Salesforce, Zendesk, Slack, Google Workspace, Jira, SQL
2mo
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Principal Solution Specialist, AI Developer Services
Bellevue or Dallas or Livingston or New York City or San Francisco or Sunnyvale
$161k-$237k/yr OnsiteFull Time
10+ YOE10+ years in ML engineering/MLOps; 5+ years with experiment tracking/model registry/LLM observability; hands-on Weights & Biases experience; customer-facing, product-feedback and go-to-market skills; familiarity with ML lifecycle and MLOps tools.
Weights & Biases, Weights & Biases Models, Weave, LangSmith, MLflow, DVC, Kubeflow, Ray
1mo
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Senior Specialist, CRM Onboarding & Engagement
New York City or Frisco or San Jose or Newport Beach or United States
$93k-$153k/yr HybridFull Time
5+ YOE5+ years in CRM, lifecycle marketing, or customer engagement; experience designing onboarding and engagement journeys, experimentation (A/B, multivariate), analytics, cross-functional collaboration, and strong communication skills.
5d
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AIA - Service Line Sales Specialist
Phoenix or Charlotte or Plano
HybridFull Time
22+ YOERequires 22+ years in sales, service, or marketing domains, large-scale enterprise transformation experience, customer lifecycle expertise, digital engagement knowledge, platform experience, regulatory awareness, and strong communication and negotiation skills.
customer relationship, service management platforms
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Toll Technology Consultant - Operations/CCaaS Specialist
Arlington or Austin or Boston or Chicago or Dallas or Denver or Newark or New York City or Oakland or Oklahoma City or Parsippany or Philadelphia or San Diego or Seattle
$127k-$248k/yr OnsiteFull Time
9+ YOEBachelor's in related field + 9 years relevant experience (or 13 years without degree). Expertise in CCaaS platforms, generative AI for customer service, toll systems lifecycle, procurement, implementation and technical delivery.
Amazon Connect, NICE CXone, Five9, Genysys, ServiceNow