5 customer lifecycle specialist jobs at 3 companies in Washington, DC

3w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
23h
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IT Specialist (Sys Admin)
Washington, District of Columbia, United States
HybridFull Time
Smithsonian Institution
Smithsonian Institution: Operates national museums, research centers, and the National Zoo.
1+ YOEOne year of specialized experience equivalent to GS-07, including IT or audiovisual systems, system lifecycle support, technical customer support, contractor oversight, and IT property management.
LAN/WAN, audio/video, USAJOBS
1w
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Loan Sales Specialist
Laurel, Maryland, United States
$18-$22/hr OnsiteFull Time
OneMain Financial
OneMain FinancialNYSE: OMF: Provides personal loans and credit cards to nonprime consumers.
High school diploma/GED required; sales/collections/customer service experience preferred; bilingual Spanish preferred; ability to manage loan lifecycle and meet sales goals.
2w
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Loan Sales Specialist
Woodbridge, Virginia, United States
$18-$22/hr OnsiteFull Time
OneMain Financial
OneMain FinancialNYSE: OMF: Provides personal loans and credit cards to nonprime consumers.
High school diploma/GED required. Preferred experience in sales, collections, or customer service. Bilingual Spanish preferred. Must provide customer service via phone/email/chat, manage loan lifecycle, and meet sales goals.
1mo
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Toll Technology Consultant - Operations/CCaaS Specialist
Arlington or Austin or Boston or Chicago or Dallas or Denver or Newark or New York City or Oakland or Oklahoma City or Parsippany or Philadelphia or San Diego or Seattle
$127k-$248k/yr OnsiteFull Time
HNTB
HNTB: Infrastructure design and engineering for transportation and public works
9+ YOEBachelor's in related field + 9 years relevant experience (or 13 years without degree). Expertise in CCaaS platforms, generative AI for customer service, toll systems lifecycle, procurement, implementation and technical delivery.
Amazon Connect, NICE CXone, Five9, Genysys, ServiceNow