5 customer lifecycle specialist jobs at 3 companies in Washington, DC
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yrHybridFull Time
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Smithsonian Institution: Operates national museums, research centers, and the National Zoo.
1+ YOEOne year of specialized experience equivalent to GS-07, including IT or audiovisual systems, system lifecycle support, technical customer support, contractor oversight, and IT property management.
OneMain FinancialNYSE: OMF: Provides personal loans and credit cards to nonprime consumers.
High school diploma/GED required; sales/collections/customer service experience preferred; bilingual Spanish preferred; ability to manage loan lifecycle and meet sales goals.
OneMain FinancialNYSE: OMF: Provides personal loans and credit cards to nonprime consumers.
High school diploma/GED required. Preferred experience in sales, collections, or customer service. Bilingual Spanish preferred. Must provide customer service via phone/email/chat, manage loan lifecycle, and meet sales goals.
Arlington or Austin or Boston or Chicago or Dallas or Denver or Newark or New York City or Oakland or Oklahoma City or Parsippany or Philadelphia or San Diego or Seattle
$127k-$248k/yrOnsiteFull Time
HNTB: Infrastructure design and engineering for transportation and public works
9+ YOEBachelor's in related field + 9 years relevant experience (or 13 years without degree). Expertise in CCaaS platforms, generative AI for customer service, toll systems lifecycle, procurement, implementation and technical delivery.