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5 customer onboarding coordinator jobs at 5 companies in Cambridge, MA

1w
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Onboarding Analyst, Customer Success
North America or North Carolina or Charlotte or Washington, D.C. or Boston or Europe or Africa or United Arab Emirates or Qatar
$80k-$95k/yr RemoteFull Time
Doxel
Doxel: AI construction software providing automated progress tracking to owners, contractors, and field teams.
2+ YOERequires 2+ years in SaaS and 2+ years in operations, support, project coordination, analytics, or similar. Strong organization, written communication, dependency tracking, initiative, and adaptability required.
SaaS, CRM, Planhat
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2mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Safety-Care by QBS
Safety-Care by QBS: Behavioral crisis-prevention training provider serving education, healthcare, human services, and ABA organizations.
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
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3w
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Junior Account Coordinator - Boston
Boston, Massachusetts, United States
$20-$25/hr OnsiteFull Time
Agency Cybersecurity
Agency Cybersecurity: AI-powered cybersecurity and compliance serving startups and enterprises with forward-deployed engineers and proprietary AI.
Support client onboarding and account teams, strong organization and communication, familiarity with CRM (HubSpot or Salesforce) preferred, bachelor\u0002s degree or equivalent experience preferred.
HubSpot, Salesforce
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1mo
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Site Coordinator
East Bridgewater, Massachusetts, United States
$20/hr OnsiteFull Time
Peak Physical Therapy and Sports Performance
Peak Physical Therapy and Sports Performance: Massachusetts outpatient physical therapy practice serving South Shore patients with orthopedic, sports, pelvic-health, pediatric, and aquatic care.
2+ YOEHS/GED required; 2+ years related experience; trains and onboards administrative staff; oversees authorizations, scheduling, billing, and clinic operations; strong customer service and administrative skills.
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2mo
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Lead Implementation Specialist, T&S
Boston or Chicago
$129k/yr HybridFull Time
Perk
Perk: Intelligent platform for travel and spend management.
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM, ERP, CRM
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