26 customer onboarding manager jobs at 17 companies in Westminster, MD
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yrOnsiteFull Time
ID.me: Private American digital identity wallet and identity-verification helping people securely access government, healthcare, and commercial services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Aureclar: Private AI-powered board governance platform helping directors and leadership teams prepare for meetings and make better decisions.
Experience owning onboarding/implementation for B2B products, outcome focus, ability to run rollouts, drive activation/retention/expansion metrics, strong communication and stakeholder management.
AmbuNasdaq Copenhagen: AMBU B: Global developer and manufacturer of medical devices.
2+ YOEAssociate degree or equivalent experience; 2–3 years in EDI, customer service, order management, sales support, or business operations; ERP/CRM experience, analytical skills, Microsoft Office proficiency, and 40 WPM typing.
Electronic Data Interchange (EDI), ERP, CRM, Infor M3, Salesforce, Microsoft Office
Menno Haven: Nonprofit, Mennonite-rooted Life Plan Community providing retirement living, nursing, rehabilitation, and home-care services to older adults.
High school diploma or GED required (Associate preferred); prior office/HR/customer service experience or recent graduate; strong attention to detail, communication, time management; proficiency with Microsoft Office and HR systems; ability to handle confidential information.
Jellyfish: Private global digital marketing agency helping brands unite media, creative, content, data, technology, strategy, and AI.
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
Shipfusion: Canadian 3PL fulfillment and e-commerce software provider serving fast-growing direct-to-consumer and omnichannel brands.
5+ YOE5+ years account or project management, advanced Microsoft Excel, strong communication and client management, ability to manage large logistical projects, experience onboarding clients and assisting Shopify integrations.
Buildots: Raeli construction-intelligence software serving construction leaders with AI and predictive insights.
5+ YOE5+ years construction site experience, strong stakeholder management and communication, change management skills, ability to onboard users and drive product adoption, willingness to travel 30–50%.
Booz Allen HamiltonNYSE: BAH: Global firm providing management, technology, and engineering consulting services.
3+ YOE3+ years in HR operations, onboarding, compliance support, or customer service; I-9 processing; ServiceNow or case-management experience; Microsoft Office proficiency; high-volume logistics; HS diploma/GED; U.S. citizenship.
Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, Opera Browser, Blackberry Browser, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ServiceNow, Workday, LawLogix, Truescreen, AI
Goodshuffle: Goodshuffle is a private SaaS providing event-rental management software for event businesses across North America.
Professional fluency in Spanish and English; strong written and verbal communication, organization, and account management skills; early-career candidates welcome; experience with onboarding, training, and customer lifecycle management; comfort using AI tools.
Seasonal Onboarding Champion Associate, Wheaton Plaza
Wheaton, Maryland, United States
$18-$22/hrOnsitePart Time, Seasonal
Macy's, Inc.NYSE: M: A premier omnichannel retail organization operating department stores.
Requires active supervision, customer service and sales skills, communication in English, dependable attendance, flexibility for days, evenings, weekends and holidays, and ability to lift 25 pounds.
SaversNYSE: SVV: For-profit thrift retailer selling low-priced secondhand clothing, household goods, shoes and books across North America and Australia.
Position supports store service or backroom product flow; comprehensive onboarding and training provided.
Boston or Dallas or Washington or Maryland or California or New York or Utah
$320k-$365k/yrRemoteFull Time
SemrushNYSE: SEMR: Private Adobe-owned SaaS helping businesses manage brand visibility across search, advertising, content, social media, and AI.
Proven leader in post-sale revenue: ownership of onboarding, adoption, renewals, retention and expansion across direct, channel and Data-as-a-Service; enterprise customer fluency, product depth, commercial judgment, and operating discipline.
International Spy Museum: Independent nonprofit museum documenting espionage history and tradecraft through exhibitions and learning experiences for the public.
5+ YOE5+ MgmtLead guest services department, manage recruiting/onboarding/scheduling/training, 5+ years customer service and 5+ years management experience, HS diploma required (college preferred), proficiency with Microsoft Suite and Salesforce, POS and cash handling experience, strong communication.
E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)
Vienna, Virginia, United States
$20-$35/hrOnsiteFull Time
Whole Foods Market: Natural and organic food supermarket chain.
Leads e-commerce operations, onboarding, coaching, safety, quality, customer service, productivity, staffing, and process improvement while supporting grocery delivery and pickup.