27 customer operations analyst jobs at 18 companies in Atlanta, GA

5d
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Operations Analyst
Atlanta, Georgia, United States
$50k-$92k/yr RemoteFull Time
Happy Returns
Happy ReturnsNYSE: UPS: Provides box-free and label-free returns for e-commerce merchants.
3+ YOERequires 3+ years in operations, logistics, transportation, supply chain, or customer operations; issue resolution, root-cause analysis, stakeholder communication, operational systems, spreadsheets, reporting, and process improvement skills.
spreadsheets
1mo
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Customer Insights Analyst
Atlanta or San Francisco or Los Angeles or London or United States or Japan or Australia or Korea or Thailand or Europe or Asia
$80k-$110k/yr RemoteFull Time
SquareTrade
SquareTradeNYSE: ALL: Extended warranty and protection plans for consumer electronics.
3+ YOE3+ years in analytics/operations/consulting, strong SQL, Tableau and Excel skills, experience with customer journey analytics, structured problem solving, and cross-functional influence.
SQL, Tableau, Microsoft Excel
1w
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Claims Operations Analyst
Atlanta, Georgia, United States
$50k-$55k/yr OnsiteFull Time
Berkshire Hathaway Specialty Insurance
Berkshire Hathaway Specialty InsuranceNYSE: BRK.A: Provides commercial property, casualty, and specialty insurance coverages globally.
Entry-level role requiring analytical, organizational, communication, mathematical, bookkeeping, computer, and customer service skills, with proficiency in Microsoft products including Excel.
Microsoft Excel
1mo
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Analyst, Network Operations
Atlanta, Georgia, United States
$67k-$76k/yr OnsiteFull Time
Intercontinental Exchange
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
3+ YOEBachelor's in computer engineering or related (or 3+ years experience); knowledge of OSPF, BGP, TCP/IP, L2/L3 switching and multicast; troubleshooting, customer service, weekend/off-hours support; JNCIA/CCNA preferred.
1mo
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Analyst, Network Operations
Atlanta or Chicago
$67k-$76k/yr OnsiteFull Time
Intercontinental Exchange
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
3+ YOEBachelor's in computer engineering or related (or 3+ years experience), knowledge of OSPF/BGP/TCP-IP and L2/L3 switching, multicast and troubleshooting, JNCIA/CCNA preferred, strong customer service and teamwork, weekend/off-hours support required.
OSPF, BGP, TCP/IP, Layer 2 switching, Layer 3 switching, multicast
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1w
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Senior Analyst - Parts Logistics Operations
Duluth, Georgia, United States
$55k-$65k/yr OnsiteFull Time
Glovis America
Glovis AmericaKorea Stock Exchange: 086280: Global provider of automotive logistics and supply chain services.
1+ YOEHigh school diploma/GED and 1–3 years of logistics, supply chain management, or transportation experience required; strong communication, analytical, problem-solving, MS Office, and customer service skills.
Microsoft Office, SAP, EDI
1mo
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Analyst, Advertising Operations - Orange Apron Media
Atlanta, Georgia, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
1+ YOEHigh school diploma/GED, legal US work authorization, and 1+ year of work experience. Requires communication, customer service, conflict resolution, project management, digital marketing, analytics, and platform skills.
Microsoft Office Suite, Facebook, YouTube
1mo
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Night Shift Network Operations Centre (NOC) Analyst
Duluth, Georgia, United States
RemoteFull Time
Arctiq
Arctiq: Provides managed IT services, cybersecurity, and cloud infrastructure solutions.
2+ YOE2+ years in network operations or IT infrastructure, experience with enterprise backup platforms, network monitoring, incident response, and strong communication and customer-service skills.
Commvault, Cohesity, Zerto, Cloudian, SolarWinds, PRTG, Nagios, Jira, Confluence, Fortinet, FortiGate, SentinelOne, Microsoft Azure, VMware vSphere, Windows Server, Microsoft 365
2w
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Senior Analyst, Pro Customer Execution
Atlanta, Georgia, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
3+ YOEBachelor's degree or equivalent and 3 years of experience in business analysis, project management, retail, brand, or category management; statistical modeling, leadership, communication, and presentation skills required.
Project Management Professional (PMP)
1mo
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Analyst Senior, TPO Operations
Jacksonville or Atlanta or Milwaukee
OnsiteFull Time
FIS
FISNYSE: FIS: Provides technology solutions for merchants, banks, and capital markets
3+ YOE3+ years leave administration experience, knowledge of FMLA and disability programs, Bachelor's degree or equivalent, strong customer service and problem-solving, Microsoft Office and case management systems proficiency.
Microsoft Office, case management systems
2mo
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Analyst - TPL Sales & Operations Team
Duluth, Georgia, United States
$48k-$58k/yr OnsiteFull Time
Glovis America
Glovis America: Global logistics and supply chain services for the automotive industry.
0+ YOEHigh school diploma required, bachelor's preferred. 0-1 years direct experience in freight forwarding/logistics/customer service. Strong written/verbal communication, intermediate Microsoft Excel, MS Word/Outlook/PowerPoint, detail-oriented, self-starter.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
1w
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Case Analyst
Atlanta, Georgia, United States
OnsiteFull Time
The Forge Companies
The Forge Companies: Provider of settlement planning, trust, and wealth management services.
Related college degree or equivalent experience, strong Microsoft Office skills, analytical and organizational abilities, excellent communication, and customer service skills. Georgia life insurance license required within six months.
Microsoft Office, Microsoft Teams, Microsoft Outlook, Alloy, M-Files, CRM
6d
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Client Success Analyst | Entry-Level - Investment Operations / Finance
Atlanta, Georgia, United States
OnsiteFull Time
BIP Ventures
BIP Ventures: Investing in high-growth technology and B2B software companies.
Bachelor's degree in finance, business, economics, or related field; finance-related internship, co-op, or academic project preferred. Requires communication, analytical, organizational, and problem-solving skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, CRM
3d
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Strategic Account Analyst
Atlanta or Jacksonville or New Braunfels or Santee
OnsiteFull Time
HD Supply
HD Supply: Wholesale distributor of maintenance, repair, and operations products.
0+ YOEBachelor's degree in a related discipline and 0–2 years of related experience, or master's degree and 0–1 year. Requires data analysis, customer relationship, sales support, and problem-solving skills.
supply chain management, purchasing, procurement, systems integration
1w
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Sr Ability Analyst - Absence Management
Hartford or Sunrise or San Antonio or Alpharetta or Naperville or Scottsdale or Lake Mary
$48k-$72k/yr HybridFull Time
The Hartford
The HartfordNYSE: HIG: Provides business and personal insurance, group benefits, and investments.
High school diploma or GED required; associate or bachelor's degree preferred. Customer service experience preferred, plus Microsoft Office proficiency, organization, time management, and analytical skills.
Microsoft Office
2mo
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HRIS Analyst
McDonough, Georgia, United States
OnsiteFull Time
ALPLA
ALPLA: Manufactures rigid plastic packaging, closures, and recycled materials.
2+ YOE2+ years supporting HRIS/HR-payroll operations (UKG experience preferred), advanced Microsoft Excel, HR reporting and integrations, strong attention to data accuracy and customer service.
UKG, Microsoft Excel, EDI
3d
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Sr Fraud Analyst II - On Line-Fraud Detection Operations
Kennesaw, Georgia, United States
OnsiteFull Time
Bank of America
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
High school diploma or equivalent; strong analytical, research, organizational, communication, problem-solving, multitasking, and customer service skills; ability to use multiple systems and work flexible hours.
Zelle
10h
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Quality Systems & Continuous Improvement Analyst (Customer Onsite)
Ellenwood, Georgia, United States
OnsiteFull Time
Expeditors
ExpeditorsNYSE: EXPD: Global logistics, freight forwarding, and customs brokerage services.
8+ YOERequires 8+ years in quality engineering, quality systems, or continuous improvement in global logistics or operations; Master Black Belt or Senior Green/Black Belt; advanced SQL, BigQuery, statistical modeling, BI dashboards, ISO 9001, PFMEA, and cross-functional leadership.
BigQuery, R Markdown, R, Python, Minitab, Looker, SQL, 5-Why, Fishbone diagrams, PFMEA, ISO 9001
1mo
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Senior Logistics Compliance Analyst
Peachtree Corners, Georgia, United States
$103k-$174k/yr HybridFull Time
Intuitive
IntuitiveNASDAQ: ISRG: Robotic-assisted systems for minimally invasive surgery.
7+ YOEBachelor’s degree in supply chain/international business/finance,7+ years trade compliance/logistics operations in medical devices,expert knowledge of customs/EAR/FDA,licensed customs broker or similar,MS Office and SAP experience,travel up to 10%.
SAP S4/ HANA, SAP, Global Trade Management Software, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint