372 customer operations analyst jobs at 251 companies in United States

3w
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9298B Customer Operations Analyst (82459)
Melville, New York, United States
$67k-$106k/yr HybridFull Time
PSEG
PSEGNYSE: PEG: Investor-owned electric and gas utility.
2+ YOEBA/BS preferred or 6 years experience; minimum 2 years analyst experience in revenue protection/payment processing/customer operations; strong analytical, critical thinking, database and Excel skills; effective communication.
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Tableau, Access
2mo
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Customer Success Operations Analyst
United States
$110k-$120k/yr RemoteFull Time
OpenSesame
OpenSesame: Marketplace for corporate e-learning and workforce training courses.
Data-driven CS operations analyst to own reporting, dashboards, and automation for Customer Success; collaborate with Data Engineering and CS leadership.
SQL, Looker, Tableau, Python
2w
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Customer Journey Operations Analyst
Brentwood, Missouri, United States
HybridFull Time
SPX Technologies
SPX TechnologiesNYSE: SPXC: Supplies industrial infrastructure for HVAC and measurement markets.
Drive operational excellence across the customer experience through systems administration, EDI support, process improvement, reporting, and cross-functional collaboration.
Microsoft Power BI, Microsoft Suite, Salsify, PMI Platform, CRM, EDI
1mo
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Lead Customer Operations Analyst
United States or Illinois
$106k-$136k/yr RemoteFull Time
CDK Global
CDK Global: Provides integrated technology solutions for automotive and vehicle dealerships.
3+ YOE2+ Mgmt3–5 years in technical support or customer service with 2+ years indirect people management; Bachelor's degree or equivalent; proficiency with Microsoft Excel/PowerPoint/Outlook and Customer Success platforms; strong analytical, communication, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Totango, Gainsight, Pendo, WalkMe, Gainsight PX
3w
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CUSTOMER OPERATIONS ANALYST
Glen Allen, Virginia, United States
OnsiteFull Time
Century Supply Chain Solutions
Century Supply Chain Solutions: Global logistics and supply chain technology services provider.
1+ YOE1+ years experience supporting customer accounts in logistics or supply chain; strong problem-solving, communication, organization; comfortable with operational systems and translating requirements into system improvements.
VIZIV, SQL
23h
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Business Operations Analyst--HR & Customer
United States
$130k-$150k/yr RemoteFull Time
Point Wild: Provides integrated cybersecurity and identity protection solutions worldwide.
3+ YOE3–5 years analyst/business-operations experience, bachelor’s degree required, strong Excel/Sheets and Google Slides skills, experience with AI tools (Claude, ChatGPT, Gamma), consulting preferred; SQL/BI a plus; high discretion with confidential data.
Microsoft Excel, Google Sheets, Google Slides, Claude, ChatGPT, Gamma, SQL, Tableau, Looker
3mo
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Customer Operations Analyst
Miami, Florida, United States
OnsiteFull Time
Simpro Group
Simpro Group: Provides cloud-based job management software for trade service businesses.
Bachelor’s degree; strong SQL; experience with BI dashboards; data analysis; SaaS familiarity; excellent communication.
SQL, Google BigQuery, Looker, Tableau, Power BI, Python, ETL, Data Modeling
2w
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Operations Analyst, Operations Analyst, Customer Retention - Acton, MA (Hybrid)
Acton, Massachusetts, United States
$65k-$98k/yr HybridFull Time
Insulet
InsuletNasdaq: PODD: Manufactures wearable tubeless insulin pumps for diabetes care.
3+ YOEBachelor's degree,3+ years in analytics/operations/project coordination,experience with Agile/Kanban,ability to translate data into action and lead cross-functional programs.
Microsoft Excel, Azure DevOps, Jira, SQL, Power BI, Tableau
2w
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Operations Analyst
Towson, Maryland, United States
$46k-$74k/yr HybridFull Time
Stanley Black & Decker
Stanley Black & DeckerNYSE: SWK: Manufacturer of power tools, hand tools, and outdoor equipment.
3+ YOE3–5 years in customer service or operations; advanced Microsoft Excel/Word/PowerPoint and Power BI; experience with SAP/TCIC; strong communication and analytical skills; willing to travel up to 20%.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Power BI, SAP/TCIC
2w
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Operations Analyst
Fairfield, California, United States
$22-$24/hr OnsiteFull Time
Total Safety
Total Safety: Integrated industrial safety services and specialized equipment provider.
1+ YOEProvide administrative and technical operations support including invoice processing, vendor/customer coordination, data collection and analysis; Eclipse, Excel, Word helpful; high school diploma and 1+ years warehouse experience.
Eclipse, Microsoft Excel, Microsoft Word
4w
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Customer Operations Claims Analyst
Walnut Creek, California, United States
$105k-$115k/yr HybridFull Time
Kinder's
Kinder's: Produces and sells premium barbecue sauces, seasonings, and marinades.
3+ YOE3+ years supply chain/customer operations/logistics experience in CPG; knowledge of deductions, chargebacks, OTIF disputes, transportation claims; strong analytical, cross-functional problem-solving skills; experience with ERP, Excel/Google Sheets, and claim management tools.
ERP systems, Microsoft Excel, Google Sheets, claim management tools
2d
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Operations Analyst
New York City, New York, United States
$80k/yr OnsiteFull Time
Meow
Meow: Financial platform for business banking and treasury management
1+ YOE1+ year customer support or operations experience, strong written communication, multitasking, attention to detail, and ability to work cross-functionally.
Slack
1mo
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Operations Analyst I
United States
$20-$23/hr RemoteFull Time
Careforth
Careforth: Provides support, coaching, and resources to family caregivers.
0+ YOE0-2 years operational experience, strong Excel and data analysis skills, customer service experience, root cause analysis ability, understanding of medical billing; bachelor’s degree preferred.
Microsoft Excel
1mo
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Operations Analyst, Centralized Operations
Oaks, Pennsylvania, United States
OnsiteFull Time
SEI
SEINASDAQ: SEIC: Provides technology and investment solutions for financial services institutions.
BA/BS in accounting, finance, economics, mathematics or equivalent; internship preferred; intermediate Microsoft Excel; strong communication, customer service, organization; support security master, pricing, corporate actions; 12:00PM–8:00PM schedule.
Microsoft Excel
3w
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Senior Customer Experience Operations Analyst
United States
$119k-$140k/yr RemoteFull Time
Quo
Quo: AI-powered business phone system for small business teams.
7+ YOE3+ Mgmt7+ years in analytics or operations analytics, 3+ years leading analytics programs; strong SQL, BI, forecasting, workforce planning, statistical analysis, and experience supporting contact centers or CX organizations.
SQL, Mode, Tableau, Sigma, Looker, Power BI, Zendesk, Retool, Snowflake
5d
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Customer Service Operations Analyst - Centralia, MO (Hybrid)
Centralia, Missouri, United States
HybridFull Time
Hubbell
HubbellNYSE: HUBB: Designs and manufactures electrical products and utility infrastructure solutions.
2+ YOE2+ years in data/business analyst roles; experience with SAP, EDI, Power BI, SQL, Microsoft Excel; BA/BS in IT preferred; strong analytical and project skills.
SAP, EDI, Power BI, Power Automate, Microsoft Office 365, Microsoft Excel, SQL, DAX, Power Query M, SAP Onbase, VANs, ANSI X12, SAP iDocs
1mo
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Digital Operations Analyst
Columbus or North America
$65k-$84k/yr FieldFull Time
Toyota Material Handling
Toyota Material HandlingTokyo Stock Exchange: 6201: Manufactures and distributes forklifts and industrial material handling equipment.
3+ YOEBachelor's preferred; 3+ years in digital operations, product enablement, or business strategy; strong communication, organization, customer focus, and ability to manage multiple projects.
Zendesk
1mo
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National Accounts Operations Analyst
Hoffman Estates, Illinois, United States
$55k-$65k/yr OnsiteFull Time
Crystal Clean
Crystal Clean: Provides environmental waste management and industrial cleaning services.
1+ YOEHigh school diploma and 1+ year of experience in sales support, customer operations, pricing analysis, or reporting; advanced Microsoft Excel and PowerPoint skills; data analysis, reporting automation, Oracle experience preferred.
Microsoft Excel, Microsoft PowerPoint, Microsoft Office Suite, Oracle, Generative AI
1mo
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Sr. Operations Analyst
New York City, New York, United States
$90k-$120k/yr OnsiteFull Time
Grapevine
Grapevine: Software platform automating procurement for healthcare providers to reduce costs.
3+ YOE3–6 years in high-velocity environments; strong project management and prioritization; expert Excel/Sheets skills; ability to run customer onboarding and create analyses and playbooks.
Microsoft Excel, Sheets
5d
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Payments Operations Analyst
Provo, Utah, United States
$60k-$70k/yr OnsiteFull Time
Quilt Software
Quilt Software: Provides point-of-sale software for independent specialty retailers.
Experience in technical support/operations with strong communication, data analysis of tickets, and cross-functional coordination; organized, customer-centric, and able to use AI/ML tools for root-cause analysis.
Slack, Microsoft Teams, AI, ML