7 customer operations analyst jobs at 7 companies in Charlotte, NC
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
1mo
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Commercial Operations Systems Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Experience delivering IT projects in matrixed environments; knowledge of CRM, order management, customer data, and TMS; strong analytical, communication, and stakeholder management skills.
CRM, Sales Order Management, Customer data platforms, Transportation Management Systems (TMS)
3w
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Sr. Customer Supply Chain Analyst
Charlotte, North Carolina, United States
$82k-$113k/yr OnsiteFull Time
5+ YOEBachelor's in supply chain/business/technical plus 5+ years supply chain/logistics/planning or customer operations experience; strong SAP (production/planning/scheduling); experience managing orders, backlog, inventory, and forecasts; strong communication.
SAP, ERP
5d
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COUNTY PROGRAM ANALYST
Albemarle or Waynesville
$41k-$80k/yr OnsiteFull Time
1+ YOERequires agricultural program analysis experience or qualifying education, with skills in fact-finding, problem-solving, program evaluation, customer service, organization, and oral and written communication.
Web-based software applications, Assessment Questionnaire, Microsoft Word
2w
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Transaction Management Ops Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
1+ YOE1-3 years capital markets experience (fixed income preferred), bachelor’s in finance/accounting/operations preferred, Microsoft Excel (Pivot,VLookup), client service, analytical and communication skills.
Microsoft Excel, Microsoft Visio, Microsoft Copilot
4w
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Travel & Expense Analyst
Fort Mill or Charlotte
$23-$39/hr OnsiteFull Time
2+ YOE2+ years supporting corporate travel/expense, AP, or finance operations; SAP Concur experience preferred; proficiency with Microsoft Excel and reporting; strong customer service and analytical skills.
SAP Concur, Microsoft Excel, ERP
4d
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Business Relationship Support Associate - GPL Senior Technical Support Analyst
Charlotte, North Carolina, United States
$25-$38/hr HybridFull Time
0.5+ YOERequires 6+ months of business relationship support or equivalent experience. Technical support, networking, operating systems, browsers, communication, and customer service experience preferred.
Wells Fargo Vantage Platform, Vantage Mobile, Autolink, Basic Banking, Cash Polling and Intercompany Loans, Desktop Deposit, Fraud Manager, Lockbox, Payments, Returned Item Services, Reverse Positive Pay, Statements and Notices, Transaction Search, Treasury Information Reporting, Virtual Lockbox, Lockbox Online Decision, Vantage Wires, Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows 10/11, Mac OS, Microsoft Edge, Mozilla Firefox, Google Chrome, Safari, Apple iOS, Android OS, local area networks (LAN), wide area networks (WAN), Internet protocol (IP), firewalls, web proxy/content filtering