19 customer operations analyst jobs at 14 companies in Dallas, TX
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Samsung Customer Operations Analyst
Plano, Texas, United States
$30/hrOnsiteFull Time
2020 Companies: Provides outsourced sales and marketing services for global brands.
2+ YOEBachelor's degree in business, supply chain, or equivalent experience; 2+ years in customer support or supply chain; advanced Excel, SAP, WMS, analytical, problem-solving, and communication skills.
GaldermaSIX Swiss Exchange: GALD: Provides dermatological products for skin health and aesthetics.
5+ YOEBachelor’s degree in supply chain, business, or related field; 5+ years in customer service, supply chain, or O2C operations; Power BI, ERP, Microsoft Office, analytics, and process improvement expertise.
Power BI, Microsoft Office Suite, Microsoft Excel, Power Query, Power Pivot, Microsoft Word, Microsoft PowerPoint, Oracle, SQL, AI
Rochester or Cincinnati or Saint Petersburg or Tempe or Phoenix or Irving
$62k-$97k/yrHybridFull Time
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
1+ YOE1+ year experience in customer service, technical troubleshooting, Paychex or related industry, and Salesforce/CRM; bachelor's degree in business or analytics preferred.
Rochester or Cincinnati or Irving or Tempe or Phoenix or St Petersburg
$62k-$97k/yrHybridFull Time
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
1+ YOEBachelor's preferred; minimum 1 year experience in customer service, technical troubleshooting, Paychex/related industry, and Salesforce/CRM; ability to analyze processes, test solutions, and support tool management.
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SantanderMadrid Stock Exchange: SAN: Global financial institution providing banking and wealth management services.
1+ YOEBachelor’s degree or equivalent; 1+ year of banking operations experience; commercial and syndicated loan knowledge; Microsoft Office proficiency; strong analytical, organizational, communication, and customer service skills.
1+ YOEBachelor's degree or equivalent, 1–3 years of risk management experience, strong analytical, communication, stakeholder management, organization, problem-solving, and control skills.
Capco: Global consultancy providing business and technology services.
4+ YOE4+ years as a business analyst (Retail Energy preferred); experience with CIS/Billing, EDI, customer care; strong requirements gathering, process mapping, stakeholder engagement; consulting experience preferred; Bachelor’s degree required.
Siemens HealthineersFrankfurt Stock Exchange: SHL: Provides medical imaging and diagnostic solutions to healthcare providers.
Several years of financial analysis and operational controlling; strong analytical skills; experience with financial planning and KPIs; travel ~10%; English fluency; MS Office; knowledge of Jedox and SAP.
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOERequires construction-related education or specialized experience evaluating estimates, plans, inspections, appraisals, or reports for residential or small commercial structures, plus customer communication and computer use.
Goldman SachsNYSE: GS: Global investment banking, securities, and investment management firm.
1+ YOEBachelor’s degree or equivalent, 1–3 years in risk management or third-party risk, strong controls mindset, analytical and organizational skills, stakeholder management, communication, and cross-functional collaboration.
Third-Party Risk Management (TPRM), Employee Assistance Program (EAP)
RealPage: Provides AI-enabled property management and data analytics software solutions.
4+ YOEBachelor's degree or equivalent experience, 4–5 years in technical support or product operations, advanced SQL, REST API diagnostics, root cause analysis, and strong technical communication.
SQL, REST APIs, Salesforce, Microsoft Excel, Power BI
Primo BrandsNYSE: PRMB: Provider of premium water solutions and healthy hydration products.
2+ YOECollege degree preferred; 2+ years order-to-cash or operational experience; experience with replenishment, demand and supply planning, and collaboration with logistics and sales; strong English communication.
Scorpion: Digital marketing technology and services for local small businesses.
5+ YOE5+ years in analytics, strategy, operations or customer-focused roles; strong statistical modeling and analytical methods; executive communication and stakeholder influence; bachelor\u0002s or equivalent experience.
Marcus by Goldman Sachs - Vendor Relationship Management - Analyst, Richardson, TX/Draper, UT
Richardson or Draper
FieldFull Time
Goldman SachsNYSE: GS: Global investment banking, securities, and investment management firm.
1+ YOEAssociate's degree or equivalent experience, 1+ year in current role, customer service and contact center metrics knowledge, process improvement, project management, and vendor management skills.
Marcus by Goldman Sachs - Vendor Relationship Management - Analyst, Richardson, TX/Draper, UT
Richardson or Draper
OnsiteFull Time
Goldman SachsNYSE: GS: Global investment banking, securities, and investment management firm.
1+ YOEAssociate’s degree or equivalent experience, 1+ year in current role, customer service and process improvement knowledge, contact center metrics, project management, and vendor or contact center management experience preferred.
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
Requires deep system expertise in pricing, promotions, and customer master data across N-ERP and CIS; strong cross-functional collaboration with Sales, Finance, and Operations.
N-ERP, CIS, eBulletin, CPH, CCH, CAP Portal, Smart Spend