165 customer operations specialist jobs at 66 companies in Burbank, CA
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Customer Operations Specialist
San Francisco, California, United States
$100k-$165k/yrHybridFull Time
Binti: Software for government social services and child welfare agencies.
2+ YOERequires 2–5 years in renewals, deal desk, customer or sales operations, contracts coordination, or order management; Salesforce administration, analytical, reporting, contract-tracking, and cross-functional coordination skills.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEBachelor's or equivalent, 4+ years in sales operations/order management/demand planning, experience with ERP (SAP) and Excel, strong analytical and communication skills.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
7+ YOEBachelor's degree or equivalent,7–10 years in sales/order/revenue/operations functions,experience with ERP (SAP),BI tools,strong analytical and leadership skills,ability to support strategic accounts and travel ~20%.
IntuitiveNASDAQ: ISRG: Robotic-assisted systems for minimally invasive surgery.
4+ YOE4+ years in customer finance, lease/contract administration, or sales operations; contract and billing knowledge; Excel and CLM/Salesforce familiarity; bachelor's degree; strong communication and analytical skills.
SimpleClosure: Automated platform for legal and financial business dissolution.
5+ YOE5+ years in SaaS/Startup sales/CS/ops or MBA with 3+ years; CRM experience; independent, proactive; strong communication; cross-functional collaboration; Bachelor’s in business/marketing.
Toronto or Paris or London or New York City or San Francisco or Austin
$63k-$70k/yrHybridFull Time
Pigment: AI-powered business planning and performance management platform.
2+ YOERequires 2+ years in application, technical, support, product, or customer operations, strong communication, process accuracy, customer service, organization, prioritization, and cross-functional collaboration.
HTML, CSS, SQL, APIs, Data Integrations, Notion, FreshDesk, Jira, DataDog
United States or Canada or New York City or San Francisco
$75k-$107k/yrRemoteFull Time
Ashby: Provides all-in-one recruiting software for high-growth businesses.
Experience in support, customer experience, business operations, or systems administration; experience with support tooling, workflows, data, reporting, integrations, documentation, and cross-functional project delivery.
Boston or Los Angeles or New York City or Orange County or Philadelphia or San Diego or San Francisco or Santa Monica
$75k-$113k/yrOnsiteFull Time
Goodwin Procter: Legal services for innovators and investors in high-growth industries.
1+ YOERequires 1-3 years of research operations experience, library automation and cataloging knowledge, strong communication and customer service skills, and MS Office proficiency; MLS preferred.
Research Monitor, Microsoft Word, Microsoft Excel, Microsoft Outlook, DMS, Quest, RDA, USMARC, LC classification
Meyer Sound: Designs and manufactures high-performance professional audio and loudspeaker systems.
4+ YOERequires 4+ years in customer service, service operations, repair administration, technical support, manufacturing support, or related work; strong communication, organization, technical understanding, and customer issue resolution skills.
Microsoft Office, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP)
AMAXTaiwan Stock Exchange: 6933: Designs and manufactures GPU-accelerated AI and HPC computing infrastructure.
1+ YOERequires strong communication, organization, multitasking, flexibility, deadline management, and customer orientation. Bachelor's degree or 1–2 years related experience preferred; Microsoft Office proficiency and IT or hardware knowledge are advantageous.
Reevo: AI-native revenue operating system for go-to-market teams.
1+ YOERequires 1+ year of customer support or user operations experience in B2B SaaS or technology, strong written and verbal communication, product curiosity, ownership, and comfort working with ambiguity.
1+ YOEHigh school diploma or equivalent and 1–3 years of experience required; retail or customer-facing experience preferred. Requires sales, operational execution, training, and inventory skills.
Communication Service for the Deaf: Provides telecommunications and human services for deaf individuals.
2+ YOE2+ years supporting deaf/hard of hearing/disabled customers, bachelor's or equivalent, valid driver's license, ability to communicate in ASL and additional languages, proficiency with CRM and inventory systems, ability to enter homes and perform physical tasks.
TTY, CapTel, California Connect, videophone, Customer Relationship Management systems, Inventory Management systems
Bloom EnergyNYSE: BE: Manufactures solid oxide fuel cell systems for onsite power.
Monitor and troubleshoot customer system installations, respond to alarms, maintain logs, support field technicians remotely, and escalate complex issues; HS or community college education and strong communication skills required.
WindBorne Systems: Operates smart weather balloons to provide global atmospheric data.
Own end-to-end operational performance for balloon constellation projects; coordinate cross-functional teams, conduct field deployments worldwide, identify recurring bugs, and communicate results to customers.
User Operations Specialist, Platform Responsibility
San Jose, California, United States
$70k-$104k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
Bachelor's degree; technical support or user/product operations experience; understanding of mobile-video products; basic coding and data skills (Excel formulas, SQL, Python/pandas/numpy); flexibility for shift work.
Goodwill of Silicon Valley: Provides vocational training and employment services funded by retail operations.
Perform receiving, sorting, loading, stocking and safe merchandise handling; lift regularly up to 50 lbs (to 75 lbs with assistance); basic arithmetic; material handling experience preferred; forklift certification if operating.
pallet jacks, electric walkie stackers, hand trucks, furniture dollies, forklifts
Canadian SolarNASDAQ: CSIQ: Manufactures solar modules and provides utility-scale energy storage solutions.
2+ YOE2-3 years B2B sales support or account management experience preferred; AA/BA preferred; detail-oriented; proficiency with SAP, Salesforce, and Microsoft Office; excellent customer service and communication; ability to travel up to 10%
SAP, Salesforce, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
Smurfit WestrockNYSE: SW: Manufacturer of sustainable paper and packaging solutions.
3+ YOEManage customer account specialists, partner with production and operations, coach staff, ensure order accuracy, and resolve customer issues in a manufacturing environment.
Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, AS/400, Kiwiplan ESP/PCS/ULT, HRMS, Amtech, Sage, JD Edwards, Salesforce, EDI, Customer Portals
New U Life: Manufacturer of hormone health and wellness supplements.
2+ YOERequires professional English and Mandarin fluency, 2+ years of customer service or related experience, strong systems aptitude, organization, judgment, discretion, communication, and ability to work onsite Monday through Friday.