159 customer operations specialist jobs at 76 companies in Dunkirk, MD
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Customer Operations Specialist
Chantilly, Virginia, United States
OnsiteFull Time
IDEMIA: Identity and security solutions using biometrics and cryptography.
Coordinate customer requests, manage service center operations and inventory, monitor SLAs, handle exceptions and change management, produce reports, and validate test work orders; experience with service center operations, inventory management, SLA monitoring, and customer communication; experience with JIRA, Salesforce, or D365.
Mobile Communications America: Provide wireless communication and security technology solutions.
2+ YOE2+ years in customer operations or related fields, proficiency with Microsoft Word/Excel/Outlook and ERP, strong communication and organizational skills, AR experience a plus.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP
Windows on Washington: Exterior home improvement contractor specializing in windows and doors.
Customer-facing experience, strong organization and follow-through, ability to manage scheduling across teams, quick to learn HubSpot and Zuper, dependable and collaborative.
Northwest Federal Credit Union: Provides banking, loans, and investment services to member-owners.
1+ YOEHigh school diploma or equivalent and 1+ year in back-office operations or customer service. Requires attention to detail, communication, organization, technology proficiency, and onsite availability.
ClientWorks, Salesforce, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Teams
Data Operations Customer Support Specialist Senior
Arlington, Virginia, United States
$28-$40/hrHybridFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
5+ YOE5+ years data operations/technical support experience; proficiency with ticketing platforms and SQL; understanding of data security; bachelor\u0002s degree or equivalent; ability to obtain Secret clearance and U.S. citizenship required.
ServiceNow, Zendesk, Jira Service Management, SQL, AWS, Azure, GCP
Bouldering Project: Operates indoor climbing, fitness, and yoga community spaces.
Customer service or cashiering experience preferred; strong communication, interpersonal skills, procedural compliance, teamwork, and ability to stand for extended periods required.
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
1+ YOE1+ year experience in facilities operations or related administrative/procurement support; high school diploma or equivalent; strong organization, communication, customer service, and Microsoft Excel/SharePoint skills; ability to work on-site in Reston.
Entyre Care: Providing financial and professional support for family caregivers.
Entry-level customer success role requiring experience in administrative/customer success/sales or operations, strong communication, organization, proactive problem-solving, familiarity with customer service principles; must live within reasonable commuting distance of Arlington, VA.
AmentumNYSE: AMTM: Global provider of engineering, technical, and mission support services.
U.S. citizenship, active TS/SCI clearance with polygraph, high school diploma, personnel scheduling experience, strong communication and customer service skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1+ YOEHigh school diploma or equivalent and 1+ years retail or customer-facing experience; strong customer service, merchandising, and operational execution skills.
Obsidian Solutions Group: Delivers technology-enabled and mission-oriented solutions to government agencies.
Provide IO subject-matter expertise for planning, integration, and execution in MAGTF training; must obtain Secret clearance, CompTIA Security+ CE required, prior military/DoD IO/intel/cyber experience preferred, support field training and exercises.
AmbuNasdaq Copenhagen: AMBU B: Developing and manufacturing single-use endoscopes and medical devices.
2+ YOEAssociate degree or equivalent experience; 2–3 years in EDI, customer service, order management, sales support, or business operations; ERP/CRM experience, analytical skills, Microsoft Office proficiency, and 40 WPM typing.
Electronic Data Interchange (EDI), ERP, CRM, Infor M3, Salesforce, Microsoft Office
Washington National Cathedral: Historic cathedral providing religious services and community programming.
3+ YOEBachelor's degree or equivalent experience and 3+ years in administration, operations, facilities, workplace services, or customer service. Requires Microsoft 365, Zoom Workplace, DocuSign, FedEx Ship Manager, organization, discretion, and communication skills.
Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneDrive, Zoom Workplace, Zoom Phone, DocuSign, FedEx Ship Manager, Asset Essentials
United States Patent and Trademark Office: Grants patents and registers trademarks to protect intellectual property.
1+ YOEOne year of specialized experience equivalent to GS-12 managing customer experience activities, designing surveys, creating dashboards, analyzing feedback, leading research projects, and collaborating with stakeholders.
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
Preferred warehouse or distribution experience, strong communication and organization, customer service, Microsoft Office proficiency, multitasking, and ability to work independently or on teams.
B. F. Saul Company: Develops, manages, and owns commercial real estate and hotels.
10+ YOE10 years of administrative assistant experience plus investor relations, marketing, or communications experience. Requires strong organization, problem-solving, decision-making, collaboration, and proficiency with listed design, CRM, analytics, and office tools.
Adobe InDesign, Adobe Photoshop, Microsoft PowerPoint, Vimeo, WordPress, Constant Contact, Salesforce, Google Analytics, Microsoft Word, Microsoft Excel
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
High school diploma or equivalent, 1-3 years retail or customer-facing experience preferred, merchandising and sales skills, ability to train teammates and follow operational processes.