181 customer operations specialist jobs at 110 companies in Hackensack, NJ
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Operations Specialist
New York City or United States
$38/hrRemoteFull Time
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
1+ YOEHigh school diploma,1–3 years order management/operations/customer support experience,proficiency with Microsoft Excel/Word/Outlook and Google Workspace,strong communication,attention to detail.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Google Workspace, ERP, CRM, order management software
SimpleClosure: Automated platform for legal and financial business dissolution.
5+ YOE5+ years in SaaS/Startup sales/CS/ops or MBA with 3+ years; CRM experience; independent, proactive; strong communication; cross-functional collaboration; Bachelor’s in business/marketing.
TierPoint: Provider of data center, cloud, and managed IT services.
Customer service and administrative experience, strong verbal and written communication, organization, multitasking, judgment, and proficiency with Microsoft Office Suite and Windows applications.
FreshDirect: Online grocery store delivering fresh food and prepared meals.
1+ YOECall center or dispatch experience, high school diploma, 1+ years customer service experience, strong communication, multitasking, basic computer skills; bilingual a plus.
Toronto or Paris or London or New York City or San Francisco or Austin
$63k-$70k/yrHybridFull Time
Pigment: AI-powered business planning and performance management platform.
2+ YOERequires 2+ years in application, technical, support, product, or customer operations, strong communication, process accuracy, customer service, organization, prioritization, and cross-functional collaboration.
HTML, CSS, SQL, APIs, Data Integrations, Notion, FreshDesk, Jira, DataDog
Fora: Platform for travel advisors to book and manage trips.
1+ YOE1–2 years in operations, customer success, or program management; bachelor’s in Business/Engineering/Statistics/Data Science; strong analytical and detail-oriented; adaptable.
Gambit Security: AI-native platform for verifiable enterprise cyber resilience.
3+ YOE3+ years office management or operations experience, cross-time-zone collaboration, customer-facing professionalism, strong communication, discretion, and experience with onboarding/offboarding and vendor management.
Raptive: Provides ad management and monetization platforms for independent creators.
3+ YOE3+ years in customer support/operations or related field, strong writing, documentation, research, escalation, data analysis, and cross-functional coordination skills; experience with Zendesk/Salesforce/Confluence preferred.
FiservNew York Stock Exchange: FI: Provides financial technology and payment processing services to institutions.
1+ YOERequires 1+ year of customer or client service and payment processing support experience, Microsoft Office Suite and Excel proficiency, SQL skills, and unrestricted U.S. work authorization.
Microsoft Office Suite, Microsoft Excel, SQL, SSRS, SSAS, ODS, EDW
Unity BankNASDAQ: UNTY: A community bank providing commercial and personal financial services.
High school diploma or equivalent required; 1+ year customer service, call center, banking, helpdesk, deposit operations, or financial services experience preferred. Requires strong communication, troubleshooting, documentation, and banking support skills.
Prestige Consumer HealthcareNYSE: PBH: Markets and manufactures over-the-counter healthcare and personal care brands.
5+ YOEBachelor’s degree; 5+ years international customer service/logistics; export docs knowledge; SAP/ERP; Excel (Pivot, VLOOKUP); strong communication; able to multi-task in a team.
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
1+ YOEHigh school diploma, 1+ years retail or customer-facing experience preferred, ability to execute inventory, merchandising, and operational processes.
Arya Health: Developing AI digital agents for healthcare administrative automation.
2+ YOE2+ years in customer support/operations in SaaS or healthtech, strong written communication, startup experience, technical curiosity, ability to investigate product/workflow issues and create documentation and processes.
TOTEME: Designs and retails luxury ready-to-wear clothing and accessories.
5+ YOE5+ years luxury retail operations experience; strong IT/tech knowledge; hands-on with POS/OMS/Inventory/BI systems; experience with Shopify/Sitoo/iD Cloud/Omnium/Qlik; Excel and Google workspace proficiency; fluent English.
Shopify, Sitoo, iD Cloud, Omnium, Qlik, Microsoft Excel, Keynote, Google Docs, Google Drive
Winnipeg or Oakville or Peterborough or Holmdel or British Columbia
$73k-$94k/yrOnsiteFull Time
Lotlinx: AI software for auto dealer inventory management and marketing.
3+ YOERequires 3+ years in operational or technical support, strong communication, customer service, diagnostic and analytical skills, computer literacy, multitasking, prioritization, and ownership of projects.
SaaS, AI, machine learning, help desk, ticketing systems
Unit: Provides financial infrastructure for companies to embed banking services.
1+ YOE1-2 years in support operations or building AI/automation; experience designing automations with tools like Zapier or custom scripts; quick learner; process-oriented; fintech interest.
Universal Operations Specialist II - Pompton Lakes, NJ
Pompton Lakes, New Jersey, United States
$24-$36/hrOnsiteFull Time
Columbia BankNASDAQ: CLBK: A regional bank offering commercial and personal financial services.
2+ YOE2+ MgmtRequires 2–4 years of teller, platform, and supervisory experience, high school diploma/GED, banking product knowledge, PC and Microsoft Office skills, communication ability, and customer service expertise.
Microsoft Outlook, Microsoft Word, Microsoft Excel
United States or Boston or New York City or Providence or East Coast
$100k-$130k/yrHybridFull Time
Volta Medical: AI-driven decision support for cardiac arrhythmia treatments.
3+ YOEBachelor's degree or equivalent experience; 3+ years supporting cardiac medical devices in hospitals; troubleshooting electromechanical and software systems; customer-facing field service experience; medical device quality knowledge.
ERP, RMA, Quality Management Systems (QMS), ISO 13485, FDA Quality System Regulation (QSR/QMSR)
Lightyear: Software platform for enterprise telecom procurement and management.
1+ YOE1+ years startup/ops/consulting experience; strong project management, process improvement, customer-facing skills; comfortable with large data sets in Excel; experience managing small offshore teams.