97 customer operations specialist jobs at 42 companies in Petaluma, CA
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Customer Operations Specialist
San Francisco, California, United States
$100k-$165k/yrHybridFull Time
Binti: Mission-driven software serving child welfare agencies with workflow, case management, and family-support tools.
2+ YOERequires 2–5 years in renewals, deal desk, customer or sales operations, contracts coordination, or order management; Salesforce administration, analytical, reporting, contract-tracking, and cross-functional coordination skills.
SimpleClosure: Technology-enabled business dissolution service managing legal, tax, operational, and administrative closure for founders.
5+ YOE5+ years in SaaS/Startup sales/CS/ops or MBA with 3+ years; CRM experience; independent, proactive; strong communication; cross-functional collaboration; Bachelor’s in business/marketing.
Boston or Los Angeles or New York City or Orange County or Philadelphia or San Diego or San Francisco or Santa Monica
$75k-$113k/yrOnsiteFull Time
Goodwin Procter: Law firm serving investors, entrepreneurs, and companies in life sciences, private equity, real estate, technology, and finance.
1+ YOERequires 1-3 years of research operations experience, library automation and cataloging knowledge, strong communication and customer service skills, and MS Office proficiency; MLS preferred.
Research Monitor, Microsoft Word, Microsoft Excel, Microsoft Outlook, DMS, Quest, RDA, USMARC, LC classification
Meyer Sound: Privately held professional audio manufacturer producing self-powered loudspeakers and active-acoustic systems for live, cinema, and installed sound.
4+ YOERequires 4+ years in customer service, service operations, repair administration, technical support, manufacturing support, or related work; strong communication, organization, technical understanding, and customer issue resolution skills.
Microsoft Office, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP)
Branch Operations Specialist or Branch Operations Officer
Santa Rosa, California, United States
$24-$39/hrOnsiteFull Time
Poppy Bank: Private California community bank serving consumers and businesses with deposits, commercial lending, and personal banking services.
5+ YOE2+ Mgmt5+ years banking experience, supervisory and operations experience, proficiency with Word/Excel/Outlook and banking systems; ability to manage branch operations, approve transactions within limits, and support customer service and sales programs.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Alameda Baking Company: Mission-driven East Bay artisan bakery making wood-fired breads and pastries for retail customers and wholesale accounts.
2+ YOERequires 2 years in sales operations, demand planning, customer service, or order management; Microsoft Office proficiency, analytical and forecasting skills, strong communication, reliable transportation, and U.S. work authorization.
1+ YOERequires 1+ year of customer support or user operations experience in B2B SaaS or technology, strong written and verbal communication, product curiosity, ownership, and comfort working with ambiguity.
ByteBridge: US minority-owned IT infrastructure services provider delivering data center, workplace, and professional services to enterprises globally.
Strong organization, communication, analytical, multitasking, prioritization, and customer service skills required. English and Mandarin preferred; ERP/CRM and NetSuite experience preferred.
Communication Service for the Deaf: Nonprofit Deaf-led organization providing communication, technology, healthcare, education, and employment services to Deaf and hard-of-hearing people.
2+ YOE2+ years supporting deaf/hard of hearing/disabled customers, bachelor's or equivalent, valid driver's license, ability to communicate in ASL and additional languages, proficiency with CRM and inventory systems, ability to enter homes and perform physical tasks.
TTY, CapTel, California Connect, videophone, Customer Relationship Management systems, Inventory Management systems
Canadian SolarNASDAQ: CSIQ: Global renewable energy manufacturing solar and storage solutions.
2+ YOE2-3 years B2B sales support or account management experience preferred; AA/BA preferred; detail-oriented; proficiency with SAP, Salesforce, and Microsoft Office; excellent customer service and communication; ability to travel up to 10%
SAP, Salesforce, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
New U Life: Private hormone-health selling nutraceutical supplements through direct-selling distributors to wellness-focused consumers.
2+ YOERequires professional English and Mandarin fluency, 2+ years of customer service or related experience, strong systems aptitude, organization, judgment, discretion, communication, and ability to work onsite Monday through Friday.
3+ YOE3+ years in product operations/product management or customer-facing analytical B2B SaaS role; experience with payments/AP/finops preferred; strong data analysis, problem solving, and communication skills; experience using AI tools (e.g., Claude Code).
Chico or Roseville or South San Francisco or Bakersfield or California
$18-$22/hrOnsiteFull Time
Tri Counties BankNASDAQ: TCBK: California's Local Bank
0+ YOEHigh school diploma or GED required. Requires banking or financial services operations experience, MS Office Suite and Windows PC skills, communication, judgment, task prioritization, and customer service abilities.
Walgreens: Nationwide retail pharmacy and health services provider.
Customer-facing retail experience preferred, fluent English, ability to process transactions, handle cash, maintain inventory, and operate store photo equipment and systems.
O'Reilly Auto PartsNASDAQ: ORLY: Major retailer of automotive aftermarket parts and accessories.
Provide retail and installer customer service, accurately look up parts, handle cash and transactions, perform stocking and inventory tasks, operate store equipment, and occasionally drive for deliveries.
Hinge HealthNYSE: HNGE: Public digital MSK clinic using AI, wearable technology, and clinicians to treat joint and muscle pain.
1+ YOERequires 1+ year in operations, project coordination, customer success, administration, or related work, with strong organization, accuracy, communication, and cross-functional collaboration skills.
OpenAI: AI research and deployment focused on beneficial AGI.
6+ YOERequires 6+ years in customer support, user operations, ads operations, Trust & Safety, risk operations, escalations, or related work; investigative judgment, data synthesis, process improvement, cross-functional communication, and AI or coding experience.
Color: Healthcare technology providing integrated, oncologist-led virtual cancer care to employers, unions, health plans, and public-sector populations.
5+ YOERequires 5+ years in revenue cycle management, payer relations, billing operations, or customer implementation; healthcare billing experience, project management, stakeholder coordination, and CPT/HCPCS and claims lifecycle knowledge.
San Francisco or Arizona or California or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Massachusetts or Michigan or Missouri or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$20-$24/hrRemoteFull Time
Phil: Private U.S. health-tech platform helping pharmaceutical brands deliver prescription access, affordability, adherence, and direct-to-patient services.
2+ YOE2+ years in operations/admin/customer support; prior pharmacy technician or prescription-workflow experience preferred; strong attention to detail, communication, and ability to manage multiple workflows; experience with G Suite.
USVC: A platform that provides asset management and access to private market investments for retail and institutional investors.
1+ YOE1-3 years investor or customer support operations in a regulated retail investment or fintech environment; strong written communication, attention to detail, experience building FAQs/macros/automations, CRM management, and applying AI to scale support.