161 customer operations specialist jobs at 78 companies in Poolesville, MD
1mo
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Customer Operations Specialist
Chantilly, Virginia, United States
OnsiteFull Time
Coordinate customer requests, manage service center operations and inventory, monitor SLAs, handle exceptions and change management, produce reports, and validate test work orders; experience with service center operations, inventory management, SLA monitoring, and customer communication; experience with JIRA, Salesforce, or D365.
JIRA, Salesforce, D365
1mo
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Customer Operations Specialist
Baltimore or Timonium
OnsiteFull Time
2+ YOE2+ years in customer operations or related fields, proficiency with Microsoft Word/Excel/Outlook and ERP, strong communication and organizational skills, AR experience a plus.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP
1mo
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Customer Operations Specialist
Sterling, Virginia, United States
OnsiteFull Time
Customer-facing experience, strong organization and follow-through, ability to manage scheduling across teams, quick to learn HubSpot and Zuper, dependable and collaborative.
HubSpot, Zuper, Google Calendar, Zuper Connect
2mo
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Operations Specialist (Cleaner)
Washington, District of Columbia, United States
$20-$23/hr OnsiteFull Time
Cleanliness-focused operations role; customer-facing; valid driver license; 18+ with 2+ years driving; able to multitask; physical workload.
2d
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Operations Specialist - NWFA
Herndon, Virginia, United States
$19-$33/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1+ year in back-office operations or customer service. Requires attention to detail, communication, organization, technology proficiency, and onsite availability.
ClientWorks, Salesforce, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Teams
2w
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Data Operations Customer Support Specialist Senior
Arlington, Virginia, United States
$28-$40/hr HybridFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
5+ YOE5+ years data operations/technical support experience; proficiency with ticketing platforms and SQL; understanding of data security; bachelor\u0002s degree or equivalent; ability to obtain Secret clearance and U.S. citizenship required.
ServiceNow, Zendesk, Jira Service Management, SQL, AWS, Azure, GCP
4d
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Specialist, Operations
Washington, District of Columbia, United States
$19-$23/hr OnsitePart Time
Customer service or cashiering experience preferred; strong communication, interpersonal skills, procedural compliance, teamwork, and ability to stand for extended periods required.
401(k)
3mo
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Data Operations Customer Support Specialist
Arlington, Virginia, United States
$86k-$176k/yr OnsiteFull Time
4+ YOE4 years of data operations tech support; troubleshooting data issues; DoD 8140; Bachelor's degree or 4 years of experience.
2w
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Facilities Operations Specialist
Reston, Virginia, United States
$61k-$104k/yr OnsiteFull Time
1+ YOE1+ year experience in facilities operations or related administrative/procurement support; high school diploma or equivalent; strong organization, communication, customer service, and Microsoft Excel/SharePoint skills; ability to work on-site in Reston.
Microsoft Excel, Microsoft SharePoint
1mo
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Customer Success Specialist
Arlington, Virginia, United States
$30-$35/hr OnsiteFull Time
Entry-level customer success role requiring experience in administrative/customer success/sales or operations, strong communication, organization, proactive problem-solving, familiarity with customer service principles; must live within reasonable commuting distance of Arlington, VA.
CRM
2d
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Operations Scheduling Specialist
Springfield, Virginia, United States
$65/hr OnsiteFull Time
U.S. citizenship, active TS/SCI clearance with polygraph, high school diploma, personnel scheduling experience, strong communication and customer service skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Specialist Off Field Operations
Crofton, Maryland, United States
$18-$26/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1+ years retail or customer-facing experience; strong customer service, merchandising, and operational execution skills.
3w
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Lead Operations Specialist
Winchester, Virginia, United States
OnsiteFull Time
5+ YOE5-7 years related experience preferred, ability to support branch operations, safety, audits and customer service; must be 18+, may require technical certification or associate degree.
1mo
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Information Operations Specialist
Quantico, Virginia, United States
OnsiteFull Time
Obsidian Solutions Group: Delivers technology-enabled and mission-oriented solutions to government agencies.
Provide IO subject-matter expertise for planning, integration, and execution in MAGTF training; must obtain Secret clearance, CompTIA Security+ CE required, prior military/DoD IO/intel/cyber experience preferred, support field training and exercises.
1w
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Customer Integration & Onboarding Specialist
Columbia, Maryland, United States
OnsiteFull Time
2+ YOEAssociate degree or equivalent experience; 2–3 years in EDI, customer service, order management, sales support, or business operations; ERP/CRM experience, analytical skills, Microsoft Office proficiency, and 40 WPM typing.
Electronic Data Interchange (EDI), ERP, CRM, Infor M3, Salesforce, Microsoft Office
4d
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Operations Administration Specialist
Washington, District of Columbia, United States
$56k-$60k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience and 3+ years in administration, operations, facilities, workplace services, or customer service. Requires Microsoft 365, Zoom Workplace, DocuSign, FedEx Ship Manager, organization, discretion, and communication skills.
Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneDrive, Zoom Workplace, Zoom Phone, DocuSign, FedEx Ship Manager, Asset Essentials
5d
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Patents Customer Experience (CX) Specialist
Alexandria, Virginia, United States
$122k-$158k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 managing customer experience activities, designing surveys, creating dashboards, analyzing feedback, leading research projects, and collaborating with stakeholders.
USA Hire, Microsoft Excel
5d
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Yard Operations Specialist
Baltimore, Maryland, United States
$21-$28/hr OnsiteFull Time
Preferred warehouse or distribution experience, strong communication and organization, customer service, Microsoft Office proficiency, multitasking, and ability to work independently or on teams.
Microsoft Office, Yard Management System
1w
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Client Service Operations Specialist
Bethesda, Maryland, United States
$83k-$101k/yr HybridFull Time
10+ YOE10 years of administrative assistant experience plus investor relations, marketing, or communications experience. Requires strong organization, problem-solving, decision-making, collaboration, and proficiency with listed design, CRM, analytics, and office tools.
Adobe InDesign, Adobe Photoshop, Microsoft PowerPoint, Vimeo, WordPress, Constant Contact, Salesforce, Google Analytics, Microsoft Word, Microsoft Excel
3mo
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Customer Support Specialist I
Silver Spring, Maryland, United States
$18-$19/hr OnsiteFull Time
High school diploma or GED; associate degree preferred. Experience in consumer support or call center settings is beneficial.
DocuSign, Database software
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