172 customer operations specialist jobs at 96 companies in Shaw, DC
2d
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Customer Operations Specialist
Sterling, Virginia, United States
$60k-$80k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent experience, 2–5 years in customer operations or related work, CRM and Microsoft Office proficiency, strong communication, organization, analytical, problem-solving, and collaboration skills.
Salesforce, Microsoft Dynamics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
1mo
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Customer Operations Specialist
Chantilly, Virginia, United States
OnsiteFull Time
Coordinate customer requests, manage service center operations and inventory, monitor SLAs, handle exceptions and change management, produce reports, and validate test work orders; experience with service center operations, inventory management, SLA monitoring, and customer communication; experience with JIRA, Salesforce, or D365.
JIRA, Salesforce, D365
5d
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Operations Specialist
Vienna, Virginia, United States
$60k-$70k/yr OnsiteFull Time
Bachelor's degree or equivalent experience; operations, administrative, billing, customer service, or related support experience; Microsoft Office proficiency; strong communication, organizational, time-management, and multitasking skills.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Operations Specialist - NWFA
Herndon, Virginia, United States
$19-$33/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1+ year in back-office operations or customer service. Requires attention to detail, communication, organization, technology proficiency, and onsite availability.
ClientWorks, Salesforce, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Teams
2w
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Specialist, Operations
Washington, District of Columbia, United States
$19-$23/hr OnsitePart Time
Customer service or cashiering experience preferred; strong communication, interpersonal skills, procedural compliance, teamwork, and ability to stand for extended periods required.
401(k)
3mo
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Data Operations Customer Support Specialist
Arlington, Virginia, United States
$86k-$176k/yr OnsiteFull Time
4+ YOE4 years of data operations tech support; troubleshooting data issues; DoD 8140; Bachelor's degree or 4 years of experience.
1mo
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Facilities Operations Specialist
Reston, Virginia, United States
$61k-$104k/yr OnsiteFull Time
1+ YOE1+ year experience in facilities operations or related administrative/procurement support; high school diploma or equivalent; strong organization, communication, customer service, and Microsoft Excel/SharePoint skills; ability to work on-site in Reston.
Microsoft Excel, Microsoft SharePoint
2mo
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Customer Success Specialist
Arlington, Virginia, United States
$30-$35/hr OnsiteFull Time
Entry-level customer success role requiring experience in administrative/customer success/sales or operations, strong communication, organization, proactive problem-solving, familiarity with customer service principles; must live within reasonable commuting distance of Arlington, VA.
CRM
1w
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Customer Onsite Specialist
Washington, District of Columbia, United States
$27-$30/hr FieldContract
2+ YOERequires 2+ years in staffing, operations, customer service, or sales; strong communication and problem-solving skills; comfort in industrial settings; technology proficiency; and reliable transportation.
Google Docs, Gmail, Google Calendar, Google Sheets, Slack, Google Slides, Google Forms, Looker
2w
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Operations Scheduling Specialist
Springfield, Virginia, United States
$65/hr OnsiteFull Time
U.S. citizenship, active TS/SCI clearance with polygraph, high school diploma, personnel scheduling experience, strong communication and customer service skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Specialist Off Field Operations
Crofton, Maryland, United States
$18-$26/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1+ years retail or customer-facing experience; strong customer service, merchandising, and operational execution skills.
1w
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Senior Operations Specialist - Secret Clearance
Fort Belvoir, Virginia, United States
$107k-$120k/yr OnsiteFull Time
7+ YOEMaster’s degree plus 7 years of relevant experience or bachelor’s degree plus 10 years; ability to obtain and maintain required customer clearance. Army stakeholder experience preferred.
3d
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Specialist Off Field Operations
Gainesville, Virginia, United States
$16-$24/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1–3 years of experience required; previous retail or customer-facing experience preferred.
3w
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Customer Integration & Onboarding Specialist
Columbia, Maryland, United States
OnsiteFull Time
2+ YOEAssociate degree or equivalent experience; 2–3 years in EDI, customer service, order management, sales support, or business operations; ERP/CRM experience, analytical skills, Microsoft Office proficiency, and 40 WPM typing.
Electronic Data Interchange (EDI), ERP, CRM, Infor M3, Salesforce, Microsoft Office
2w
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Operations Administration Specialist
Washington, District of Columbia, United States
$56k-$60k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience and 3+ years in administration, operations, facilities, workplace services, or customer service. Requires Microsoft 365, Zoom Workplace, DocuSign, FedEx Ship Manager, organization, discretion, and communication skills.
Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneDrive, Zoom Workplace, Zoom Phone, DocuSign, FedEx Ship Manager, Asset Essentials
2w
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Patents Customer Experience (CX) Specialist
Alexandria, Virginia, United States
$122k-$158k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 managing customer experience activities, designing surveys, creating dashboards, analyzing feedback, leading research projects, and collaborating with stakeholders.
USA Hire, Microsoft Excel
2w
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Yard Operations Specialist
Baltimore, Maryland, United States
$21-$28/hr OnsiteFull Time
Preferred warehouse or distribution experience, strong communication and organization, customer service, Microsoft Office proficiency, multitasking, and ability to work independently or on teams.
Microsoft Office, Yard Management System
1w
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Parking Operations Specialist
Alexandria or Annandale or Sterling or Manassas or Springfield or Woodbridge
$18/hr OnsitePart Time
Requires customer service experience, Windows computer experience, a valid driver's license, policy interpretation, phone support, interpersonal skills, and problem-solving ability. Cash handling and office experience preferred.
Windows, SmarterTrack, NOVACard
3w
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Client Service Operations Specialist
Bethesda, Maryland, United States
$83k-$101k/yr HybridFull Time
10+ YOE10 years of administrative assistant experience plus investor relations, marketing, or communications experience. Requires strong organization, problem-solving, decision-making, collaboration, and proficiency with listed design, CRM, analytics, and office tools.
Adobe InDesign, Adobe Photoshop, Microsoft PowerPoint, Vimeo, WordPress, Constant Contact, Salesforce, Google Analytics, Microsoft Word, Microsoft Excel
3mo
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Customer Support Specialist I
Silver Spring, Maryland, United States
$18-$19/hr OnsiteFull Time
High school diploma or GED; associate degree preferred. Experience in consumer support or call center settings is beneficial.
DocuSign, Database software
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