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171 customer operations specialist jobs at 63 companies in Tennessee

1mo
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Branch Operations Specialist
Terre Haute or Ringgold or Clarksville or Champaign or Hopkinsville
OnsiteFull Time
First Financial Bank
First Financial BankNASDAQ: FFBC: Ohio-chartered regional commercial bank serving consumers and businesses across Ohio, Indiana, Kentucky, and Illinois.
5+ YOEHigh school diploma required; 5+ years branch banking/teller/customer service experience preferred. Strong knowledge of retail banking operations, regulatory compliance, and Microsoft Office; excellent communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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3w
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Customer Support Specialist
Knoxville, Tennessee, United States
RemoteFull Time
Dealer Pay
Dealer Pay: A provider of software and financial solutions for automotive repair businesses.
2+ YOERequires 2+ years in customer support, preferably payment processing, fintech, or automotive operations; payment industry knowledge; strong communication and problem-solving skills; Microsoft Office and Salesforce proficiency.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Slack, Salesforce, CRM, DMS
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4w
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Customer Relations Specialist
Memphis, Tennessee, United States
OnsiteFull Time
Elos Medtech
Elos Medtech: Private Swedish medical-device CDMO developing and manufacturing dental, orthopedic, surgical, and precision components for medical-device companies worldwide.
3+ YOERequires 3–5 years of customer service, account coordination, commercial operations, or order management experience, strong communication and problem-solving skills, and proficiency with ERP, CRM, and Microsoft Office systems.
ERP, CRM, Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft Teams, SAP, Oracle, NetSuite, Microsoft Dynamics, Quality Management System (QMS), Device History Record (DHR)
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2mo
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Retail Banking Operations Specialist
Franklin, Tennessee, United States
OnsiteFull Time
Studio Bank
Studio Bank: Privately held Nashville boutique bank providing commercial, mortgage, and personal banking to businesses, families, and individuals.
2+ YOE2+ years branch banking experience handling transactions and account opening; strong customer service, compliance (BSA/AML), Microsoft Office proficiency, confidentiality, and ability to perform branch operations and audits.
Microsoft Office
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1w
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Senior Claims Operations Specialist
Nashville or Nashville
$50k-$63k/yr RemoteFull Time
Lyft
LyftNASDAQ: LYFT: Ridesharing and transportation-as-a-service mobility platform.
2+ YOERequires 2+ years handling customer support issues, ideally in safety or claims, plus strong communication, documentation, judgment, prioritization, collaboration, and adaptability skills.
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3w
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Bank Operations Specialist I
Maryville or Murfreesboro or Sevierville
OnsiteFull Time
SmartBank
SmartBankNYSE: SMBK: Privately owned Tennessee-chartered commercial bank serving consumers and businesses across the Southeast.
2+ YOEHigh school diploma or equivalent, 2–5 years of banking or related financial services experience, strong customer service and communication skills, attention to detail, analytical ability, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Freshservice, FIS
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1w
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CX Operations Enablement Specialist
Nashville, Tennessee, United States
$63k-$75k/yr HybridFull Time
Metropolis Technologies
Metropolis Technologies: Building AI for the real world with a computer vision platform for checkout-free payment and mobility services.
Experience managing knowledge bases, help centers, or SOP systems; customer support or operations experience; technical writing; translating legal requirements; project management; and AI tool experience.
Gladly, Zendesk, Guru, Confluence, Claude, Gemini, ChatGPT, Intercom, CRM, AI Agent (Parker), LLMs
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Air Logistics Customer Care Specialist
Memphis, Tennessee, United States
$28-$31/hr OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
1+ YOE1 year customer-facing or operations experience, strong communication, problem solving, shipment monitoring, ability to manage multiple priorities and support customer onboarding and digital adoption.
AI
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3d
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Customer Operations (Workers Compensation Claims)
United States or Alabama or Arkansas or Connecticut or Florida or Georgia or Iowa or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or Nebraska or New Hampshire or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or Wisconsin or West Virginia
$15/hr RemoteFull Time
Revecore
Revecore: Private U.S. revenue cycle management firm helping hospitals recover underpayments, denials, and complex claims revenue.
Working knowledge of Microsoft Office, technical proficiency with multiple screens and software applications, strong organization, communication, critical thinking, problem-solving, and multitasking skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
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1mo
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Air Logistics Customer Care Specialist
Memphis, Tennessee, United States
OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
1+ YOE1 year customer-facing or operations experience; strong communication, problem-solving, multitasking; ability to monitor shipments, resolve escalations, coordinate cross-functional teams, and promote digital tools.
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Claims Operations Specialist
West Des Moines or Alabama or Florida or Georgia or Iowa or Indiana or Kansas or Louisiana or Michigan or Mississippi or Montana or North Carolina or Nebraska or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia
$47k/yr HybridFull Time
Homesteaders Life Company
Homesteaders Life Company: Mutual U.S. preneed insurance helping families fund advance funerals and supporting funeral professionals.
1+ YOEHigh school graduation required; associate or bachelor's degree preferred. Requires 1+ year in a claims-focused phone environment handling inbound calls and customer support; insurance operations experience preferred.
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Specialist Off Field Operations
Oak Ridge, Tennessee, United States
OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOEHigh school diploma or equivalent, 1-3 years experience (retail or customer-facing preferred), ability to train others, and satisfactory background check.
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Customer Service Specialist
Chattanooga, Tennessee, United States
$17/hr OnsiteFull Time
Sherwin-Williams
Sherwin-WilliamsNYSE: SHW: Global leader in the manufacture, distribution, and sale of paints and coatings.
1+ YOEProvide customer-facing sales and service, achieve sales goals, process transactions, operate tint/mix equipment, lift up to 50–70 lbs, valid driver’s license, legally authorized to work, 18+.
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Trust Operations Specialist
Paris or Jackson or Union City
OnsiteFull Time
Commercial Bank & Trust Company
Commercial Bank & Trust Company: Commercial Bank & Trust is a privately held full-service bank serving consumers and small businesses in West Tennessee.
5+ YOEAccounting degree or 5+ years accounting experience, Microsoft Office proficiency, strong attention to detail, communication and customer service skills, basic understanding of investment securities preferred.
Microsoft Office
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2w
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Deposit Operations Specialist
Memphis, Tennessee, United States
OnsiteFull Time
Hope Credit Union
Hope Credit Union: Federal-chartered community development credit union serving members in economically distressed Deep South communities.
2+ YOEHigh school diploma or GED required. Bachelor's degree in business preferred; 2+ years of related back-office experience and banking or credit union experience preferred. Customer service experience required.
FedWire, CT, ACH Online Account Funding, FedLine, FSA, EAP
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4w
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Customer Experience Account Specialist (Nashville, TN)
Nashville, Tennessee, United States
$115k-$235k/yr OnsiteFull Time
Oracle Corporation
Oracle CorporationNYSE: ORCL: Cloud infrastructure and enterprise software solutions provider.
8+ YOE8+ years in customer experience, account management, or data center/service delivery. Bachelor's preferred. Strong written/executive communication, cross-functional coordination, risk identification, and account operating discipline.
Salesforce, ServiceNow, Smartsheet, Jira, Oracle systems, Tableau, Microsoft Power BI
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1mo
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Air Logistics Customer Care Specialist
Memphis, Tennessee, United States
$28-$31/hr OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
1+ YOE1+ year customer-facing experience in logistics/operations or similar, strong communication, problem-solving, organization, and ability to manage multiple priorities in a high-volume environment.
Artificial Intelligence (AI)
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2mo
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Warehouse Customer Specialist, Part-Time
Knoxville, Tennessee, United States
$14/hr OnsitePart Time
R&S Logistics
R&S Logistics: Private Tennessee 3PL provider serving businesses with warehousing, fulfillment, distribution, and specialized logistics across the Southeast.
Customer-service oriented, detail-focused candidate able to perform physical warehouse tasks (lifting up to 60 lbs), intermediate computer data entry, operate forklift/order picker, organize workflows, and communicate effectively.
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Specialist Off Field Operations
Oak Ridge, Tennessee, United States
OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOEHigh school diploma or equivalent, 1-3 years experience (minimum 1 year), retail or customer-facing experience preferred, background check required, virtual interview requirements (camera on, no AI tools).
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Operations Support Specialist - Business Office - Full-Time
Chattanooga, Tennessee, United States
OnsiteFull Time
Erlanger Health System
Erlanger Health System: Academic medical center and regional healthcare network.
High school diploma or 5–10 years medical/customer service experience; medical terminology, computer skills, FlowCast or comparable system experience, insurance knowledge, communication, multitasking, and physician and patient interaction skills.
FlowCast, Microsoft Windows, IDX Centricity, Ebridge, Invision, Cerner, Epic, GE IDX, HIPAA
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