1mo
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Program Manager, DFR
Albany or New York
$140k-$175k/yr RemoteFull Time
Customer-facing program manager for U.S. Law Enforcement contracts with program delivery, technical integration, risk management, and stakeholder engagement experience; ability to travel ~30% and obtain FAA Part 107.
2mo
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Customer Program Specialist II
Malta, New York, United States
OnsiteFull Time
4+ YOE2–4 years in customer service, program coordination, or order management; proficient in CRM/ERP; strong organizational and communication skills; degree preferred in related field.
CRM, ERP, Office Software
3w
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Manager, Customer Engineer
Albany, New York, United States
$88k-$121k/yr OnsiteFull Time
Manage and coach customer engineers, maintain customer relationships, plan accounts and system installations, execute escalations, and deliver district-level financial and operational results.
2w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2w
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OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Program Assistant
Schenectady, New York, United States
$26-$28/hr OnsiteFull Time
3+ YOEBachelor's degree in related field; 3+ years related experience; office management and supervisory experience; strong communication; MS Office; confidential information handling; multi-tasking; customer service.
Microsoft Office, Databases
1mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1mo
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Manager Academy Program
Albany, New York, United States
$65k-$85k/yr FieldFull Time
Operate within a territory, conduct in-home sales presentations, develop customized security solutions, use sales tools, and represent the company professionally; training provided.
1mo
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Cleared AI Project Manager
Clifton Park, New York, United States
$135k-$175k/yr OnsiteFull Time
5+ YOEU.S. citizen with active TS/TS-SCI clearance, 5+ years technical project management (govt contracts preferred), STEM Bachelor's (min) with ML literacy and hands-on Python or C++ experience, proposal writing and customer engagement.
Python, C++, CMake, ITK, VTK, VIAME, Telesculptor
1mo
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Management & Sales Training Program
Oneonta or Catskill or Johnstown
$53k/yr OnsiteFull Time
Entry-level development program requiring a bachelor's degree by start, legal work authorization without sponsorship, valid driver's license, ability to lift up to 50 lbs frequently (70 lbs occasionally). Preferred: 1+ year retail/sales/customer service and 1+ year leadership, paint sales and CRM experience, Spanish language ability.
CRM
4w
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Tolling Industry Management Consulting Manager
Austin or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr FieldFull Time
5+ YOE5+ MgmtMinimum 5 years high-value consulting and 5 years public service/transportation/tolling experience; tolling domain knowledge (back-office, customer service, roadside systems); 5+ years leading workstreams and engaging mid-to-senior stakeholders; ability to travel 75%+.
3mo
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Manager in Training
Albany, New York, United States
$23-$24/hr OnsiteFull Time
2+ YOE2+ MgmtSupervisory experience, four-month training program, valid driver’s license, strong customer service, team player, able to work in fast-paced environment, and willing to work one weekend day and evening shifts.
1w
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NAM OM&U Operations Specialist
Schenectady, New York, United States
$79k-$131k/yr OnsiteFull Time
Support Customer Performance Directors with data management, reporting, standard work, and process improvements; bachelor’s preferred or HS/GED with experience; strong organizational and communication skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
4d
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Freelance In-Person Event Specialist - Saratoga Springs, NY
Saratoga Springs, New York, United States
OnsiteTemporary
Based in Saratoga Springs, NY; experience running large-scale and executive events, strong communication, customer service, group facilitation, ability to lift 30 lbs and stand for long periods, schedule flexibility for nights/weekends.
5d
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Human Resources
Saratoga Springs, New York, United States
$22-$35/hr OnsiteFull Time
Support recruitment, hiring, staffing, scheduling, attendance, performance management and provide guidance on HR programs; strong customer service and multitasking skills.
1mo
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Podiatrist (Req 101091)
Albany, New York, United States
$70-$75/hr OnsiteFull Time
Completion of accredited podiatric medical program, board or state certification in podiatry, clinical experience preferred (1-3 years), strong communication and customer-service skills, knowledge of managed care, and EHR documentation.
EHR
1mo
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PMTS, A&D Field Application Eng
Austin or Santa Clara or Richardson or Malta
$145k-$236k/yr OnsiteFull Time
15+ YOEBachelor's degree in electrical engineering (or equivalent), extensive semiconductor IC design/tapeout/process experience, eligible for U.S. Secret clearance, strong IC design flow and EDA tool knowledge, customer engagement and program management skills.
EDA
2d
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Assistant Director of Workforce Development and Community & Professional Education HV-NTPI-8411
Troy, New York, United States
$51k-$53k/yr OnsiteFull Time
1+ YOEMaster's+1yr admin experience or Bachelor's+3yrs; proficiency with Microsoft Office Suite; Banner experience preferred; administrative, marketing, program-planning, customer service and supervisory skills; unrestricted US work authorization and background check required.
Microsoft Office Suite, Banner