537 customer program manager jobs at 366 companies in New York
1mo
Save
Mark Applied
Hide
1mo
Customer Program Manager
Rochester or Rochester
$80k-$120k/yrOnsiteFull Time
Gleason: Develops and manufactures global gear production and automation solutions.
5+ YOEBachelor's degree (Business Management or Mechanical Engineering) and 5+ years related experience; minimum 3 years customer/program management background; project/program management, ISO/AS9100 familiarity, SAP and Microsoft Office proficiency; strong communication and risk-management skills.
SAP, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook
Harvey: AI platform for legal research and document analysis.
5+ YOE5+ years in customer marketing, community, advocacy, events, research, or program management (SaaS/AI preferred). Strong program management, customer relationship skills, and ability to scale engagement programs; experience with Notion, Asana, Airtable, Salesforce a plus.
Customer Program Manager, Executive Briefing Center
San Francisco or New York City
$255k-$320k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
Experience building/scaling executive briefing programs, executive presence with VP/C-level customers, strong cross-functional operating skills, program measurement and reporting, and a Bachelor's degree or equivalent.
EtsyNASDAQ: ETSY: Connects buyers and sellers of unique and creative goods.
3+ YOE3+ years in business operations/strategy/consulting or related field; experience in a technology organization; strong program management, collaboration, communication, and analytical skills.
San Francisco or New York City or Portland or United States or Canada
$110k-$152k/yrHybridFull Time
Mercury: Banking services and financial software designed for startup companies.
4+ YOE4–6 years in program management, operations, or customer experience; experience leading cross-functional programs, strong communication and execution skills, comfort with ambiguity, and familiarity with data and change management.
Zendesk, Asana, Notion, Google Sheets, Looker, SQL
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yrRemoteFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
Proven experience building/running a Voice of the Customer program, background in customer-facing functions (Support preferred), strong analytical and communication skills, fluency with AI workflows, and ability to translate customer data into product priorities.
Skydio: Develops autonomous AI drones for defense and industrial inspection.
Customer-facing program manager for U.S. Law Enforcement contracts with program delivery, technical integration, risk management, and stakeholder engagement experience; ability to travel ~30% and obtain FAA Part 107.
MoogNYSE: MOG.A: Design and manufacture of precision motion control systems.
7+ YOEBachelor's in engineering or business, 3+ years program management (7+ years professional experience), leadership and customer communication skills, knowledge of Earned Value Management, experience with operations/supply chain/engineering and proposals.
Business Program Manager - Customer Experience & AI Transformation
New York City or Redmond
$78k-$154k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
2+ YOEBachelor's degree plus 2+ years program/process management or equivalent; skills in data analysis, Microsoft Excel and Power BI, communication, project/program management familiarity.
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yrRemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for programmable messaging, voice, and email.
5+ YOEBachelor's degree or equivalent experience; 5-8 years in program/project management, customer success, or partner operations; strong project management, communication, documentation, and process-improvement skills.
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for building customer engagement applications.
5+ YOEBachelor's degree or equivalent experience; 5+ years in program/project management or customer success; strong project management, communication, documentation, and process improvement skills; experience with partner/CRM tech stacks.
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
10+ YOE10+ MgmtBachelor's degree in engineering or related field, 10+ years leading complex aircraft electronics programs, strong customer/stakeholder skills, knowledge of flight‑critical standards and program management techniques.
ARP4754, DO-178, DO-254, Earned Value Management (EVM)
AMETEKNYSE: AME: Manufacturer of electronic instruments and electromechanical devices.
Manage NPI programs using PMI and EVMS; ensure cost, schedule, technical compliance and customer satisfaction. Bachelor's in Engineering required; 3 years program management experience preferred. Must be U.S. citizen or lawful permanent resident for ITAR access.
PMI, NPI, EVMS, Microsoft Office Suite, Microsoft Project, Microsoft Visio, EAR, ITAR
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Program management experience overseeing cost, schedule, and technical performance; ability to negotiate contracts, lead cross-functional teams, manage risks, and interface with customers; US citizenship and government security clearance required.
Justworks: HR, payroll, and benefits platform for small businesses
7+ YOE7+ years in customer insights/CX strategy or VoC programs; proven cross-functional influence; experience with Qualtrics, Medallia, Typeform, Looker, SQL, Snowflake, Redash, Tableau; strong communication and storytelling.
Qualtrics, Medallia, Typeform, Looker, SQL, Snowflake, Redash, Tableau, ICP server
Magellan AerospaceToronto Stock Exchange: MAL: Manufactures components and systems for the global aerospace industry.
3+ YOEBachelor’s degree in Engineering or Business; 3-5 years in program/project management in aerospace/defense/manufacturing; strong customer service, leadership, and communication; knowledge of contracts, risk, and supply chain; PMP is a plus.