260 customer program manager jobs at 114 companies in Federal Way, WA
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Senior Program Manager, Customer Delivery
Bothell or College Park or California or Colorado or Massachusetts or Tennessee or Italy or Korea or Sweden or Switzerland or Canada or United Kingdom
$175k-$250k/yrHybridFull Time
IonQNYSE: IONQ: Develops and sells trapped-ion quantum computers and cloud services.
12+ YOEBachelor's degree or equivalent experience; 12+ years in technical program management or complex delivery; experience leading customer programs, building teams, and communicating technical information to diverse stakeholders.
Quantum Computing, Private Cloud Deployment, Scientific Computing, High Performance Computing
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
6+ YOEBachelor's degree or equivalent experience plus 6+ years in engineering, technical program management, data analysis, or product development. Requires security screening; coding experience preferred.
Principal Program Manager, Technical, Amazon Customer Service
Seattle, Washington, United States
$177k-$239k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
8+ YOE8+ years technical product or program management experience working with engineering teams; experience leading cross-functional programs, building processes, and driving large, multi-year initiatives to improve customer service quality.
Quickparts: Provider of on-demand custom manufacturing and prototyping services.
5+ YOE5-7 years program or project management in manufacturing/engineering; strong organizational and communication skills; customer-focused; knowledge of manufacturing processes (3D printing, CNC, injection molding a plus); Office 365; GD&T; experience with HubSpot, NetSuite, Monday.com.
Smartsheet: Enterprise SaaS platform for collaborative work management and automation.
8+ YOE8+ years in program management, preferably SaaS or Customer Success; expertise with program management, marketing automation, customer engagement, analytics, reporting frameworks, and cross-functional leadership.
Creation Technologies: Provides electronics manufacturing services for original equipment manufacturers.
4+ YOEBachelor's or equivalent, 4+ years EMS or relevant industry experience, strong electronics manufacturing and program management skills, customer advocacy, and proficiency in MS Office and MS Project.
Microsoft Excel, Microsoft Teams, Microsoft Outlook, Microsoft PowerPoint, MS Project
Karman Space & DefenseNYSE: KRMN: Designing and manufacturing mission-critical systems for space and defense.
3+ YOEB.S. in Mechanical/Aerospace Engineering required; 3+ years engineering experience (≥2 years in aerospace/systems); U.S. citizenship and ability to obtain DoD SECRET clearance; program planning, cost/schedule tracking, customer interactions, and proposal support.
QXONYSE: QXO: Tech-enabled distributor of building materials and products.
5+ YOERequires 5+ years of program or project management experience, 3+ years managing customer relationships, stakeholder management, process scaling, KPI and SLA development, and proficiency with project-management and ticketing tools.
Pressco Products: Manufacturer of precision machined parts for aerospace and defense.
5+ YOERequires 5+ years in program or account management within aerospace manufacturing, project delivery experience, customer portal and purchase order expertise, communication and negotiation skills, Microsoft Office proficiency, U.S. citizenship, and English fluency.
mpathic: AI platform analyzing and enhancing clinical and corporate communication.
7+ YOE3+ MgmtRequires 7+ years leading complex programs or operations, 3+ years managing project or operational leaders, distributed-team leadership, concurrent customer-program management, executive partnership, and scalable systems experience.
YMCA of Greater Seattle: Non-profit organization dedicated to youth development, healthy living, and social responsibility.
3+ YOEMinimum 3 years relevant experience, 21+, high school diploma or equivalent, state-approved first-aid, infant/child CPR, Food Safety Handlers Card, strong customer service and computer skills, ability to travel to program sites.
Manager, Program Management- Customer CARE Operational Excellence- Remote
Seattle or United States
$96k-$192k/yrRemoteFull Time
Nordstrom: Operates luxury department stores and off-price retail outlets.
5+ YOE5+ Mgmt5+ years leading multi-site contact center operations; vendor management, L&D, QA, and employee engagement experience; data-driven with strong analytical, leadership, and cross-functional collaboration skills.
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
10+ YOE10+ years leading complex technical programs for enterprise customers; program management fundamentals, cross-functional partnership, strong communication and risk management; bachelor\u0002s degree required; PMP preferred.
Senior Customer & Competitive Insights Program Manager (Multiple Positions)
Seattle or Bellevue or Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
$142k-$198k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
2+ YOEMaster's plus 2 years or bachelor's plus 5 years in a related field; 2 years each in user testing and analytics, SQL/Python/R, stakeholder presentations, project management, and risk management.
Senior Technical Program Manager, Customer Terminal and RF Ground Stations
Seattle, Washington, United States
$198k-$277k/yrOnsiteFull Time
Blue Origin: Develops reusable rockets and systems for human spaceflight.
7+ YOEBachelor's in engineering, 7+ years technical program management experience in hardware/embedded/telecom/aerospace, proficiency coordinating cross-functional teams, strong communication and analytical skills.
New York City or San Francisco or Seattle or Los Angeles or United States
$162k-$222k/yrHybridFull Time
Airtable: No-code platform for building collaborative apps and business workflows.
5+ YOE5+ years managing technical delivery for external customers in professional services; PMP or equivalent; hands-on Airtable experience; fluent use of AI tools; able to run Agile and Waterfall engagements and manage multi-stakeholder enterprise delivery.
8+ YOE5+ MgmtBachelor's in a technical field or equivalent experience;8 years program management;5 years leadership;experience with custom-hardware software testing, OS and applications release management, QA and automated testing.
Sr. Technical Program Manager (2026-114) (WA, Kirkland)
Kirkland, Washington, United States
$133k-$199k/yrHybridFull Time
AstronicsNASDAQ: ATRO: Manufactures technology systems for aerospace and defense industries.
5+ YOEBachelor's in engineering,5+ years program/project experience in aerospace,experience leading multi-functional engineering teams,strong project management,customer interface,and communication skills.
EricssonNasdaq Stockholm: ERIC B: Global provider of telecommunications equipment and services.
Bachelor’s or master’s degree in IT, computer science, or related quantitative field; customer-facing telecom or professional services program leadership; expertise in 5G, cloud-native architectures, AI/ML, and commercial management.
5G, 5G Core (5GC), IMS Core, TM Forum's Autonomous Networks (AN) model, AI/ML, Generative AI (GenAI), Agentic AI