264 customer program manager jobs at 183 companies in Massachusetts
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Customer Program Manager
New Hampshire or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California or United States
RemoteFull Time
CelesticaNYSE: CLS: Provides design, manufacturing, and supply chain solutions for electronics.
8+ YOE8+ years relevant experience, bachelor's or equivalent preferred, strong customer-facing, negotiation, project/program and supply chain knowledge, ability to manage complex manufacturing and delivery projects.
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yrRemoteFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
Program Manager, Customer Experience (WOW Programs)
Plantation or Boston
$87k-$139k/yrOnsiteFull Time
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
5+ YOE5+ years program management experience, cross-functional leadership, data-driven measurement and experimentation, strong written communication, ability to operate in ambiguity.
RTXNYSE: RTX: Provides advanced aerospace and defense systems and services.
5+ YOEU.S. citizen with active transferable Secret clearance; university degree or equivalent; minimum 5 years relevant experience (3 years with advanced degree); program lifecycle management, cost/schedule/technical accountability, earned value management, contracting, customer interfacing.
Microsoft Project, Earned Value Management System, Raytheon Lifecycle Program Management
AcuityMD: Commercial intelligence platform for the medical technology industry.
10+ YOE5+ MgmtBachelor's degree, 10+ years customer-facing experience, 5+ years leading large-scale customer implementation programs, enterprise SaaS and healthcare experience required, technical fluency with integrations and strong project leadership.
Draper: Designs and develops advanced guidance and navigation technologies.
5+ YOEManage large-scale production programs using EVMS, IMP/IMS, risk management; interface with government customers; bachelor's degree preferred and 5+ years program management experience.
Earned Value Management (EVMS), Integrated Master Plan (IMP)/Integrated Master Schedule (IMS), Microsoft Office Applications
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yrRemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for programmable messaging, voice, and email.
5+ YOEBachelor's degree or equivalent experience; 5-8 years in program/project management, customer success, or partner operations; strong project management, communication, documentation, and process-improvement skills.
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for building customer engagement applications.
5+ YOEBachelor's degree or equivalent experience; 5+ years in program/project management or customer success; strong project management, communication, documentation, and process improvement skills; experience with partner/CRM tech stacks.
Avela: Software platform for school application and enrollment management.
4+ YOE4+ years in PK-12 charter school/CMO operations; strong data analysis; customer-centric; able to manage multiple clients; comfortable with sales/BD activities.
Data Analysis Tools, CRM software, Software configuration, Product demonstration tools
(Associate) Director, Customer Program Management, Physical Sciences
Cambridge, Massachusetts, United States
OnsiteFull Time
Lila Sciences: Develops an AI platform for autonomous scientific research and discovery.
8+ YOE5+ MgmtGraduate degree in a physical/technical discipline or equivalent experience; 8+ years in technical/scientific industries with 5+ years in program management; strong customer-facing, communication, and cross-functional leadership skills.
United States or Redmond or Mountain View or Austin or Houston or Chicago or New York or Cambridge or Atlanta
$120k-$235k/yrOnsiteFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree and 4+ years experience in engineering/product/technical program management/data analysis or equivalent; 2+ years managing cross-functional projects; experience with customer-facing engineering engagements; cannot sponsor work visa.
Zeelo: Provides smart shuttle and commuter transportation services for organizations.
Manage day-to-day program delivery across customer sites, monitor KPIs and SLAs, lead root cause analysis, resolve incidents, maintain HubSpot data, partner with stakeholders, and travel to client sites as needed.
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
10+ YOE10+ years leading complex technical programs for enterprise customers; program management fundamentals, cross-functional partnership, strong communication and risk management; bachelor\u0002s degree required; PMP preferred.
Senior Manager, Program Manager- Submarine Imaging Systems (38767)
Northampton, Massachusetts, United States
$133k-$284k/yrOnsiteFull Time
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
12+ YOEManage cross-functional program teams, P&L, schedules and budgets via EVM, ensure compliance (ITAR/EAR), support proposals and customer communications; bachelor’s +12 years (or masters+10 or 16 years experience without degree).
CodeRabbit: AI-powered platform for automated code reviews and pull requests.
5+ YOE5+ years in Customer Success/Developer Relations/Technical Account Management at a SaaS or developer tools company; strong technical foundation (CI/CD, GitHub, GitLab); familiarity with AI tools; data-driven with excellent communication skills.
Energetiq Technology: Manufactures advanced light sources for semiconductor and scientific applications
3+ YOEBachelor's in engineering/physics required; 3+ years in product, program, or technical customer-facing roles; OEM/customer engagement and NPI experience preferred; strong program management, technical aptitude, and willingness to travel domestically and internationally.