201 customer relationship manager jobs at 137 companies in Randolph, MA

1w
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Customer Relationship Program Manager
Maple Plain or Nashua
$70k-$101k/yr HybridFull Time
Protolabs
ProtolabsNYSE: PRLB: Manufactures custom prototypes and production parts using digital technologies.
Requires 2–5 years in B2B account management, customer success, or inside sales; aerospace and defense experience; communication, relationship management, analytical, problem-solving, and project management skills.
Salesforce, CNC, 3D printing
1mo
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Capital Sales - Customer Relationship Manager - Capital
Buffalo or Boston or Miami or San Francisco or Detroit or Dallas or Los Angeles or Chicago or Las Vegas or New York or Houston or Atlanta
$62k-$74k/yr OnsiteFull Time
ACV
ACVNASDAQ: ACVA: Provides a digital marketplace for wholesale vehicle auction transactions.
2+ YOE2+ years in finance services,5+ years in customer service/sales; bachelor’s preferred; automotive experience desired; strong communication, sales, portfolio management and risk mitigation skills; CRM and analytics experience required.
Google Products, Salesforce
1w
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Client Relationship Manager
Irving or Rockland
$31-$41/hr RemoteFull Time
Hub International
Hub International: Provides global insurance brokerage and risk management services.
1+ YOERequires 1+ year of lender-placed or insurance tracking experience, lending institution clients, customer support experience, strong communication, organization, problem-solving, and independent remote work skills.
BlueCross BlueShield of Illinois, VSP
1mo
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Customer Relationship Management Lead - U.S. Office Lab Plant
Waltham, Massachusetts, United States
HybridFull Time
Fresenius Medical Care
Fresenius Medical CareNew York Stock Exchange: FMS: Provides dialysis services and manufactures renal care medical devices
10+ YOEBachelor's degree required (advanced preferred), 10+ years experience in business partnering/program management/real estate, proven executive influencing, multi-asset experience, strong communication and prioritization skills.
Smartsheet
1d
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Customer Success Manager
Detroit or Boston
HybridFull Time
Realtime Robotics
Realtime Robotics: Develops industrial AI software for robotic workcell automation.
3+ YOERequires 3–5+ years in customer success, account management, or a technical customer-facing role; manufacturing or robotics knowledge; CRM proficiency; strong communication and relationship management skills; travel willingness.
HubSpot, Siemens Process Simulate, Roboguide, Resolver, SaaS
1mo
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Client Success Relationship Manager, Director
Boston, Massachusetts, United States
$160k-$180k/yr HybridFull Time
SS&C Technologies
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
4+ YOE4+ years account/customer management experience in enterprise software or consulting, BA/BS or equivalent experience preferred, strong communication, presentation, and strategic account skills, ability to travel 15-30%.
SS&C Advent
2w
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Customer Success Manager
Boston or New York City
HybridFull Time
OnCorps
OnCorps: Automating financial fund operations with domain-specific AI agents.
8+ YOERequires 8+ years in customer success, relationship management, or account strategy within investment operations technology or financial services, plus institutional account growth expertise and executive communication skills.
HubSpot, Gong
2mo
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Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
Nasuni
Nasuni: Provides cloud-native file storage and data management platform.
3+ YOEBachelor's or equivalent, 3+ years in customer success or related B2B SaaS role, experience managing commercial accounts, familiarity with CRM/Customer Success tools, strong communication and strategic relationship skills, hybrid work (3 days onsite).
Gainsight, Salesforce, Totango, ChurnZero, CRM, Microsoft Copilot, ChatGPT, Claude
21h
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Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
Babel Street
Babel Street: AI-powered identity intelligence and risk operations software solutions.
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
2mo
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Customer Success Manager
Boston or United States
$80k-$95k/yr RemoteFull Time
InvoiceCloud
InvoiceCloud: Provides digital billing and payment solutions for essential services.
Experienced relationship manager who drives client retention, digital adoption, and portfolio growth; proficiency with Salesforce and Microsoft Office; background in billing/payments or SaaS preferred.
Salesforce, Microsoft Office
1mo
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Team Manager - Customer Service
Quincy, Massachusetts, United States
$68k-$73k/yr OnsiteFull Time
Arbella Insurance Group
Arbella Insurance Group: Provides property and casualty insurance to individuals and businesses.
Bachelor's degree required; strong leadership, communication, customer service, coaching, problem solving, decision-making, analytical and relationship-management skills; contact center experience preferred; Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Sr Customer Success Manager
Boston or New York City or Washington
$120k-$179k/yr HybridFull Time
Workday
WorkdayNASDAQ: WDAY: Provides cloud-based software for financial and human capital management.
5+ YOERequires 5+ years managing large healthcare enterprise relationships, customer success, sales, or software consulting; SaaS experience, communication skills, bachelor's degree or equivalent, and up to 30% travel.
SaaS, Workday, Oracle, SAP, PeopleSoft
1mo
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Customer Success Manager, West
Cambridge or Oregon or Idaho or Nevada
$95k-$110k/yr RemoteFull Time
Cartwheel
Cartwheel: Virtual mental health support for K-12 school students.
5+ YOE5+ years customer success experience in education/edtech or school-based mental health preferred; 2+ years working in or around K-12; strong project management, communication, and stakeholder relationship skills; clinical license is a plus.
Google Sheets, Google Slides, Salesforce, Zoom, Asana
2mo
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Sr. Customer Success Manager
Boston, Massachusetts, United States
$85k-$157k/yr HybridFull Time
Hi Marley
Hi Marley: SMS-based conversational platform for property and casualty insurance carriers.
5+ YOE5+ years in customer success or related roles with enterprise customers; strong relationship building, cross-functional collaboration, consultative support, metrics-driven, and ability to travel about once a month.
Hi Marley
1mo
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Customer Success Manager II
Cambridge, Massachusetts, United States
$74k-$120k/yr OnsiteFull Time
Forrester
ForresterNASDAQ: FORR: Provides market research and business advisory services to global leaders.
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
3mo
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Sr. Customer Success Manager
Waltham, Massachusetts, United States
$96k-$138k/yr HybridFull Time
Allego
Allego: Provide a modern revenue enablement platform for sales teams
6+ YOE6+ years in fast-paced SaaS client services with relationship management and expansion; strong PM skills; adept presenter and communicator; Proficient in Google Suite, ChurnZero, Salesforce; able to work in a fast-paced startup.
Google Suite, ChurnZero, Salesforce, Microsoft Office, Outlook, Excel, Word, PowerPoint
2w
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
5+ YOERequires 5+ years in account management, implementation, or software/SaaS sales; enterprise deployment experience; technical solution communication; executive relationship building; and a bachelor's degree.
SaaS
1w
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Customer Success Manager
Burlington or Massachusetts
RemoteFull Time
L2L
L2L: Digitizing manufacturing shop floor operations and maintenance workflows.
5+ YOERequires 5+ years in customer success, account management, strategic accounts, or enterprise SaaS, with executive relationship management, renewals, expansion, retention targets, strong business acumen, and communication skills.
Connected Workforce Software, MES, CMMS
2w
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr HybridFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution skills, executive relationships, and 10–25% travel required.
SaaS, Large Language Models (LLMs), ServiceNow, Microsoft
1w
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Relationship Banker III - Sandwich
Sandwich, Massachusetts, United States
$26-$31/hr OnsiteFull Time
Cape Cod 5
Cape Cod 5: Community bank providing personal and business financial services.
2+ YOERequires at least two years of banking experience, NMLS registration, notary commission, strong customer service, communication, judgment, problem-solving, transaction, mentoring, and sales skills.
IRAs