27 customer research jobs at 19 companies in Miami, FL
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Legal Research Analyst
Mandeville or Birmingham or Knoxville or Atlanta or Baton Rouge or Raleigh or Memphis or Nashville or Charleston or Orlando or New Orleans or Johnson City or Macon or Houston or Tallahassee or Winston-Salem or Fort Lauderdale or Columbia or Charlotte or Jackson
OnsiteFull Time
Baker Donelson: Provides legal counsel and public policy advocacy services.
5+ YOEHigh school diploma required; BA, MLS, or JD preferred. Requires 5+ years of progressive legal reference and research experience, legal databases expertise, strong communication, organization, and customer service skills.
Westlaw Precision, Lexis+ with Protégé, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, CasePortal, Checkpoint RIA, HeinOnline, Drafting Assistant, Quest, TLO, Microsoft SharePoint
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Fluent English and willingness to work a flexible schedule (including evenings and weekends); preferred six months retail experience and prior Walgreens experience.
Southern Glazer's Wine and Spirits: North America's largest wine and spirits distributor.
5+ YOEBachelor's degree and 5+ years in VoC/customer insights or CX analytics; experience with survey design (NPS/CSAT/CES), qualitative and quantitative research, stakeholder reporting, and building self-service dashboards.
Databricks, Claude Code, SurveySparrow, Quantum Metrics, Adobe Analytics
5+ YOEBachelor's degree, 5+ years VoC/customer insights or CX analytics, experience managing end-to-end VoC programs, proficiency in qualitative and quantitative research, dashboard and data-pipeline building, strong communication and stakeholder skills.
Databricks, Claude Code, SurveySparrow, Quantum Metrics, Adobe Analytics
2026-2027 Biology, Office of Undergraduate Research and Internships Assistant
Miami, Florida, United States
$14/hrOnsitePart Time
Florida International University: Public research university offering undergraduate and graduate degree programs.
Must be an FIU student awarded Federal Work Study, enrolled in ≥6 credit hours; customer service, communication, organization, social media familiarity; may require background check.
The Ritz-Carlton Yacht Collection: Operates ultra-luxury yachts providing high-end global cruise experiences.
8+ YOERequires 8–15+ years in customer insights, customer experience, journey management, service design, behavioral research, hospitality research, or related fields, plus research leadership and journey governance expertise.
5+ YOE5+ years in technical customer-facing roles, bachelor’s in STEM, 2+ years Python, strong optimization/math background, experience with GitHub and REST APIs, excellent communication and client-facing skills.
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yrOnsiteFull Time
Social Security Administration: Administers federal social insurance and financial assistance programs.
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
Generali Global Assistance: Provides travel insurance, identity protection, and emergency assistance services.
1+ YOEHigh school diploma or GED, fluent English and German, 1+ year healthcare or insurance experience, advanced computer and research skills, MS Office proficiency, and strong prioritization skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Goodwill South Florida: Operates thrift stores and provides vocational training and manufacturing.
High school or equivalent; 6 months related experience preferred; strong customer service and cashiering skills; able to lift/move up to 20 lb and push/pull carts; basic reading, math, and communication skills; bilingual (English/Spanish) a plus.
Cash register, Box cutter, Phone, Tablet, Pricing and tagging materials, Storage containers, Rolling cart
VSE AviationNASDAQ: VSEC: Provides aircraft engine maintenance, repair, and supply chain solutions.
2+ YOEProcess and post customer payments, reconcile accounts, perform data entry, research discrepancies, make collection calls, maintain customer records; high school diploma and 2+ years AR/accounting experience required.
Assistant Digital Marketing Manager – Office Marketing
Hong Kong or China or Miami or Asia
OnsiteFull Time
Swire PropertiesStock Exchange of Hong Kong: 1972: Develops and manages commercial, retail, and residential real estate.
5+ YOEDegree in marketing/statistics or related, 5+ years in customer research/analytics/performance marketing, familiarity with SQL, Python, Power BI; strong stakeholder communication and project management.
Bureau VeritasEuronext Paris: BVI: Provides testing, inspection, and certification services globally.
Advanced business tax processing and compliance skills; attention to detail; ability to interpret Florida statutes and city ordinances; customer-facing and accounting experience; research and reporting ability.
Birmingham or Eloy or Florence or Phoenix or Tucson or Adelanto or Concord or Imperial or Irvine or Los Angeles or Sacramento or San Diego or San Francisco or Santa Ana or Van Nuys or Aurora or Centennial or Denver or Greenwood Village or Hartford or Jacksonville or Miami or Naples or Orlando or Pompano Beach or Sunrise or Tampa or Atlanta or Lumpkin or Honolulu or Boise or Chicago or Oak Brook or Carmel or Indianapolis or Louisville or Baton Rouge or Jena or New Orleans or Oakdale or Boston or Chelmsford or Baltimore or Hyattsville or Detroit or Grand Rapids or Bloomington or Minneapolis or Kansas City or Charlotte or Raleigh or Omaha or Elizabeth or Newark or Roseland or Chaparral or Las Vegas or Batavia or Buffalo or New York City or Newburgh or Woodbury or Cleveland or Columbus or Oklahoma City or Portland or Berwyn or Philadelphia or Pittsburgh or York or Guaynabo or Charleston or Columbia or Memphis or Nashville or Conroe or Dallas or El Paso or Harlingen or Houston or Irving or Laredo or Los Fresnos or Pearsall or San Antonio or The Woodlands or Salt Lake City or Annandale or Richmond or Sterling or Seattle or Tacoma or Tukwila
$64k-$140k/yrOnsiteFull Time
ICE: Enforces immigration laws and provides medical care to detainees.
Active bar membership in good standing and a J.D. or LL.M. from an accredited law school; expertise in complex immigration and customs law, legal research, litigation, and oral and written advocacy.
Occupational Questionnaire, SF-50, SF-15, DD214, Optional Form 306, OGE Form 450, E-Verify
Pasadena or San Francisco or Plantation or Atlanta or Chicago or Fort Wright or Boston or Kansas City or New York City or Dallas or Seattle
$63k-$100k/yrOnsiteFull Time, Temporary
U.S. Department of Labor: Administers and enforces federal laws protecting American workers.
1+ YOERecent graduate eligibility plus 52 weeks of specialized experience, a related graduate degree, or an equivalent combination. Requires customer service, education, research, analysis, communication, and relationship-building skills.
FlagstarNYSE: FLG: Provides personal banking, mortgage lending, and commercial financial services.
6+ YOEHigh school/GED required; 6+ years customer service and sales experience (financial services preferred); ability to prospect, conduct market research, train/mentor, use digital/self-service products, and ensure compliance.