27 customer research jobs at 19 companies in Miami, FL

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Legal Research Analyst
Mandeville or Birmingham or Knoxville or Atlanta or Baton Rouge or Raleigh or Memphis or Nashville or Charleston or Orlando or New Orleans or Johnson City or Macon or Houston or Tallahassee or Winston-Salem or Fort Lauderdale or Columbia or Charlotte or Jackson
OnsiteFull Time
Baker Donelson
Baker Donelson: Provides legal counsel and public policy advocacy services.
5+ YOEHigh school diploma required; BA, MLS, or JD preferred. Requires 5+ years of progressive legal reference and research experience, legal databases expertise, strong communication, organization, and customer service skills.
Westlaw Precision, Lexis+ with Protégé, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, CasePortal, Checkpoint RIA, HeinOnline, Drafting Assistant, Quest, TLO, Microsoft SharePoint
3w
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Customer Support Representative
Doral, Florida, United States
OnsiteFull Time
Johnstone Supply
Johnstone Supply: Wholesale distributor of HVACR equipment, parts, and supplies.
Provide customer service, sales order entry, product research, quotes/bids, handle warranties/returns; RF scanner and forklift experience/certification preferred.
RF Scanner, Sales Order Entry System
2mo
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Customer Service Associate - Temporary
Coral Gables, Florida, United States
$15-$18/hr OnsiteTemporary
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Fluent English and willingness to work a flexible schedule (including evenings and weekends); preferred six months retail experience and prior Walgreens experience.
Picture Care Plus
2w
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Senior Manager, Voice of Customer
Dallas or Miramar
HybridFull Time
Southern Glazer's Wine and Spirits
Southern Glazer's Wine and Spirits: North America's largest wine and spirits distributor.
5+ YOEBachelor's degree and 5+ years in VoC/customer insights or CX analytics; experience with survey design (NPS/CSAT/CES), qualitative and quantitative research, stakeholder reporting, and building self-service dashboards.
Databricks, Claude Code, SurveySparrow, Quantum Metrics, Adobe Analytics
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Senior Manager, Voice of Customer
Miramar or Dallas
HybridFull Time
Southern Glazer's Wine & Spirits
Southern Glazer's Wine & Spirits: Distributes alcoholic beverages and provides supply chain logistics services.
5+ YOEBachelor's degree, 5+ years VoC/customer insights or CX analytics, experience managing end-to-end VoC programs, proficiency in qualitative and quantitative research, dashboard and data-pipeline building, strong communication and stakeholder skills.
Databricks, Claude Code, SurveySparrow, Quantum Metrics, Adobe Analytics
1mo
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2026-2027 Biology, Office of Undergraduate Research and Internships Assistant
Miami, Florida, United States
$14/hr OnsitePart Time
Florida International University
Florida International University: Public research university offering undergraduate and graduate degree programs.
Must be an FIU student awarded Federal Work Study, enrolled in ≥6 credit hours; customer service, communication, organization, social media familiarity; may require background check.
Canva, Microsoft Word
2d
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Senior Manager, Journey & Insights
Fort Lauderdale or Valletta
HybridFull Time
The Ritz-Carlton Yacht Collection
The Ritz-Carlton Yacht Collection: Operates ultra-luxury yachts providing high-end global cruise experiences.
8+ YOERequires 8–15+ years in customer insights, customer experience, journey management, service design, behavioral research, hospitality research, or related fields, plus research leadership and journey governance expertise.
1mo
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Staff Technical Account Manager - Research
Boca Raton, Florida, United States
$128k-$176k/yr HybridFull Time
D-Wave Quantum
D-Wave QuantumNYSE: QBTS: Provides commercial quantum computing systems, software, and cloud services.
5+ YOE5+ years in technical customer-facing roles, bachelor’s in STEM, 2+ years Python, strong optimization/math background, experience with GitHub and REST APIs, excellent communication and client-facing skills.
Python, GitHub, REST APIs
2mo
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Call Center Representative - DHA
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yr OnsiteFull Time
Social Security Administration
Social Security Administration: Administers federal social insurance and financial assistance programs.
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
2d
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CHILD SUPPORT CASE PROCESSING ANALYST - 73005546
Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale
$39k-$45k/yr HybridFull Time
State of Florida
State of Florida: Providing state government services and administrative public programs.
Computer processing, research, analysis, decision-making, and communication experience required; relevant education may substitute. Negotiation experience preferred.
Microsoft Excel
2w
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Bilingual German/English Assistance Coordinator
Pembroke Pines, Florida, United States
HybridFull Time
Generali Global Assistance
Generali Global Assistance: Provides travel insurance, identity protection, and emergency assistance services.
1+ YOEHigh school diploma or GED, fluent English and German, 1+ year healthcare or insurance experience, advanced computer and research skills, MS Office proficiency, and strong prioritization skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
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Early Morning Stock Associate
Homestead, Florida, United States
OnsiteFull Time
Ross Stores
Ross StoresNASDAQ: ROST: Discount retail chain selling brand-name apparel and home fashions
Frontline retail role handling customer service, stocking, cleaning, and safety compliance.
PDTs, registers, PC
1mo
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STINGRAI Global Open-Source Threat (GOST) Requirements Integrator - 29330
Doral, Florida, United States
$84k-$150k/yr OnsiteFull Time
HII
HIINYSE: HII: Builds naval ships and provides global defense technology solutions.
5+ YOEActive TS/SCI clearance, mid-level analytic experience (≈5+ years), advanced OSINT and all-source analysis, RFS integration experience, geospatial and human network analysis, ability to translate customer requirements into actionable collection and analytic tasks.
1mo
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Retail Associate (3199)
Hialeah, Florida, United States
$14/hr OnsitePart Time
Goodwill South Florida
Goodwill South Florida: Operates thrift stores and provides vocational training and manufacturing.
High school or equivalent; 6 months related experience preferred; strong customer service and cashiering skills; able to lift/move up to 20 lb and push/pull carts; basic reading, math, and communication skills; bilingual (English/Spanish) a plus.
Cash register, Box cutter, Phone, Tablet, Pricing and tagging materials, Storage containers, Rolling cart
1mo
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Accounts Receivable Specialist (USI3)
Miramar, Florida, United States
OnsiteFull Time
VSE Aviation
VSE AviationNASDAQ: VSEC: Provides aircraft engine maintenance, repair, and supply chain solutions.
2+ YOEProcess and post customer payments, reconcile accounts, perform data entry, research discrepancies, make collection calls, maintain customer records; high school diploma and 2+ years AR/accounting experience required.
ERP, Quantum Control ERP System
1mo
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Assistant Digital Marketing Manager – Office Marketing
Hong Kong or China or Miami or Asia
OnsiteFull Time
Swire Properties
Swire PropertiesStock Exchange of Hong Kong: 1972: Develops and manages commercial, retail, and residential real estate.
5+ YOEDegree in marketing/statistics or related, 5+ years in customer research/analytics/performance marketing, familiarity with SQL, Python, Power BI; strong stakeholder communication and project management.
SQL, Python, Power BI, Salesforce Marketing Cloud
3w
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Business Tax Specialist (FL, Miami)
Miami, Florida, United States
OnsiteFull Time
Bureau Veritas
Bureau VeritasEuronext Paris: BVI: Provides testing, inspection, and certification services globally.
Advanced business tax processing and compliance skills; attention to detail; ability to interpret Florida statutes and city ordinances; customer-facing and accounting experience; research and reporting ability.
1w
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General Attorney
Birmingham or Eloy or Florence or Phoenix or Tucson or Adelanto or Concord or Imperial or Irvine or Los Angeles or Sacramento or San Diego or San Francisco or Santa Ana or Van Nuys or Aurora or Centennial or Denver or Greenwood Village or Hartford or Jacksonville or Miami or Naples or Orlando or Pompano Beach or Sunrise or Tampa or Atlanta or Lumpkin or Honolulu or Boise or Chicago or Oak Brook or Carmel or Indianapolis or Louisville or Baton Rouge or Jena or New Orleans or Oakdale or Boston or Chelmsford or Baltimore or Hyattsville or Detroit or Grand Rapids or Bloomington or Minneapolis or Kansas City or Charlotte or Raleigh or Omaha or Elizabeth or Newark or Roseland or Chaparral or Las Vegas or Batavia or Buffalo or New York City or Newburgh or Woodbury or Cleveland or Columbus or Oklahoma City or Portland or Berwyn or Philadelphia or Pittsburgh or York or Guaynabo or Charleston or Columbia or Memphis or Nashville or Conroe or Dallas or El Paso or Harlingen or Houston or Irving or Laredo or Los Fresnos or Pearsall or San Antonio or The Woodlands or Salt Lake City or Annandale or Richmond or Sterling or Seattle or Tacoma or Tukwila
$64k-$140k/yr OnsiteFull Time
ICE
ICE: Enforces immigration laws and provides medical care to detainees.
Active bar membership in good standing and a J.D. or LL.M. from an accredited law school; expertise in complex immigration and customs law, legal research, litigation, and oral and written advocacy.
Occupational Questionnaire, SF-50, SF-15, DD214, Optional Form 306, OGE Form 450, E-Verify
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Recent Graduate - Benefits Advisor
Pasadena or San Francisco or Plantation or Atlanta or Chicago or Fort Wright or Boston or Kansas City or New York City or Dallas or Seattle
$63k-$100k/yr OnsiteFull Time, Temporary
U.S. Department of Labor
U.S. Department of Labor: Administers and enforces federal laws protecting American workers.
1+ YOERecent graduate eligibility plus 52 weeks of specialized experience, a related graduate degree, or an equivalent combination. Requires customer service, education, research, analysis, communication, and relationship-building skills.
2mo
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Branch Banking Client Platform Specialist
Coral Springs, Florida, United States
$20-$34/hr FieldFull Time
Flagstar
FlagstarNYSE: FLG: Provides personal banking, mortgage lending, and commercial financial services.
6+ YOEHigh school/GED required; 6+ years customer service and sales experience (financial services preferred); ability to prospect, conduct market research, train/mentor, use digital/self-service products, and ensure compliance.