2,259 customer research jobs at 1,292 companies in United States

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Research Services Customer Care Representative
Crete, Illinois, United States
$47k-$52k/yr OnsiteFull Time
Mérieux NutriSciences
Mérieux NutriSciences: Provides food safety, quality, and sustainability testing services.
3+ YOEProvide customer service, onboarding, and liaison for research clients; manage CRM/LIMS data; coordinate with labs and project managers.
LIMS, CRM, ECN, MyMXNS
1w
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Senior Customer Research Analyst
Melville, New York, United States
$79k-$126k/yr HybridFull Time
PSEG
PSEGNYSE: PEG: A diversified energy providing electricity and gas services.
5+ YOEBachelor's degree and minimum 5 years of analytical/customer research experience. Skilled in quantitative and qualitative methods, regression, segmentation, propensity modeling, survey design, and presenting insights to business leaders.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Pivot Tables, Tableau, Power BI, SPSS, SAS, Python, MS Suite
1w
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Sr Analyst - Customer Research (82483)
Melville, New York, United States
$79k-$126k/yr HybridFull Time
PSEG
PSEGNYSE: PEG: Investor-owned electric and gas utility.
5+ YOEBachelor's degree and 5+ years of analytical/customer research experience; strong quantitative and qualitative methods, survey design, regression, segmentation, propensity modeling; excellent communication and problem-solving.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Pivot Tables, Tableau, Power BI, SPSS, SAS, Python, EMR
1mo
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Research Analyst - Custom Market Research
Bethesda, Maryland, United States
$60k/yr RemoteFull Time
Collage Group
Collage Group: Sells cultural intelligence data and consumer market research reports.
2+ YOE2+ years quantitative market research experience; survey design, data cleaning and analysis; advanced Excel & PowerPoint; project coordination; strong written and verbal communication; Spanish a plus.
Microsoft Excel, Microsoft PowerPoint
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Research Assistant
Cyfair, Texas, United States
OnsiteFull Time
DM Clinical Research
DM Clinical Research: A healthcare organization conducting clinical trials.
0+ YOEHigh school diploma required; clinical research experience preferred; phlebotomy and medical assisting certifications preferred; strong medical terminology and computer skills; detail-oriented with good customer service.
Electronic Data Capture (EDC), Microsoft Office
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Director, Research - Frontier Benchmarks
San Francisco, California, United States
HybridFull Time
Snorkel AI
Snorkel AI: Software platform for programmatic AI data development and labeling.
8+ YOE8+ years in applied AI/ML research with experience leading researchers, building benchmarks, data-centric research, cross-functional and customer-facing collaboration; Ph.D. preferred.
1mo
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Senior Director, Research & User Intelligence, Customer and Developer Experiences
McLean or San Francisco or Cambridge or New York
$270k-$308k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
8+ YOE2+ MgmtSenior research leader with 8+ years in UX research/data science/customer experience/product management, 3+ years analyzing qualitative and quantitative data, 2+ years managing researchers, experience building research programs and using AI-enabled discovery.
1mo
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Research Engineers, Agents
San Francisco or New York City
$150k-$250k/yr HybridFull Time
Distyl AI
Distyl AI: Builds AI-native orchestration platforms for enterprise operations.
Experience building agentic AI systems, strong Python skills, systems-level reasoning, research-oriented experimentation, ability to design evaluations and work with customer stakeholders.
Python
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Senior Research Lead (Thought Leadership), Customer Insights
Atlanta, Georgia, United States
HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
Strong foundation in quantitative and qualitative primary research; able to lead high-visibility studies; experience with AI-assisted workflows.
2w
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Customer Care Research Analyst - ASE - Full Time
South Ogden, Utah, United States
$19/hr OnsiteFull Time
Ogden Clinic
Ogden Clinic: Provides multi-specialty medical and surgical care services.
Provide product and service information, resolve product and service problems, and serve customers in a healthcare clinic setting.
2w
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Consultant, Primary Research
Chicago, Illinois, United States
$55k-$68k/yr OnsiteFull Time
Mintel
Mintel: Provides global market research and predictive consumer intelligence.
3+ YOE3+ years primary market research or consulting experience; ability to design and execute custom quantitative, qualitative and mystery shopping studies; advanced Excel and PowerPoint; experience with Q, SPSS or SAS; strong analysis and communication.
Microsoft Excel, Microsoft PowerPoint, Q, SPSS, SAS
1w
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Embedded Research Scientist
New York City or Boston
OnsiteFull Time
Percepta
Percepta: Builds and deploys applied AI systems for enterprise transformation.
MS/PhD or equivalent experience in CS/ML, depth in LLM and ML fundamentals, experience implementing/debugging large-scale ML systems, customer-facing research translation and strong communication.
Mosaic, Anthropic, AWS
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Research Engineer
Menlo Park, California, United States
OnsiteFull Time
Fundamental Research Labs
Fundamental Research Labs: Building autonomous, collaborative, and socially intelligent AI agents.
Curious, technically strong candidates (AI/CS or STEM backgrounds) able to learn quickly; suitable for recent grads; customers mainly in finance.
1mo
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Principal Research Scientist
Bedford, New Hampshire, United States
$176k-$282k/yr OnsiteFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
10+ YOEPhD in Computer Science or related + 10+ years experience, strong cybersecurity/AI research background, hands-on ML (transformers, PyTorch, TensorFlow), proposal writing and customer engagement, US citizenship with Top Secret/SCI eligibility.
PyTorch, TensorFlow, transformers
21h
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Experience Research Vice President - Digital Banking
New York or Palo Alto
$138k-$200k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOEFormal training in experience research and 5+ years applied customer research; expertise in qualitative and quantitative methods, program design, AI-enabled research tooling, and stakeholder influence.
Microsoft Excel, Microsoft PowerPoint, Qualtrics, User Testing, Optimal Workshop, LLMs
2w
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Research Assistant-Gerstein Lab
New Haven, Connecticut, United States
HybridPart Time
Yale University
Yale University: Provides higher education and conducts global academic research.
Provide market research and product-strategy support, perform valuation and competitive analyses, conduct customer-discovery interviews, and prepare/revise presentation materials.
1mo
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Principal Research Scientist
Arlington, Virginia, United States
$150k-$230k/yr OnsiteFull Time
Two Six Technologies
Two Six Technologies: Develops cybersecurity and data systems for national security missions.
10+ YOEActive Top Secret (SCI-eligible) clearance, 10+ years experience in CS/Math/Statistics, expertise in AI/ML and applied statistics, experience leading researchers and engineers, R/Python/SQL + git/CI/CD, proposal writing and customer engagement.
R, Python, SQL, git, CI/CD, Maven Smart System
1w
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Research Success Specialist
Arlington, Virginia, United States
$66k-$82k/yr OnsiteFull Time
Bloomberg Industry Group
Bloomberg Industry Group: Provides legal, tax, and government intelligence and news services.
3+ YOE3+ years customer support or research experience; strong verbal/written communication, troubleshooting, organization, multitasking, and client-focused skills; familiarity with research platforms and CRM; flexibility for weekends/holidays.
CRM, Bloomberg Law, Bloomberg Tax, Bloomberg Government, Bloomberg Environment, Bloomberg Terminal
1mo
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Research Scientist III, AWS Security
Austin or Nashville or Seattle or Herndon
$159k-$215k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOEPhD or Master’s +5yrs quantitative research; 3+ yrs applying SEM/latent variable modeling; experience designing end-to-end customer research; programming in R/Python/Ruby; strong statistical and communication skills.
R, Python, Ruby, AWS, Hadoop, Spark, Pig, Hive
3d
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Product Research Lead - Nonwovens
Granville, Ohio, United States
HybridFull Time
Owens Corning
Owens CorningNYSE: OC: Manufactures building insulation, roofing, and fiberglass composites.
5+ YOEBachelor's degree,5+ years product or market research experience,expertise in qualitative and quantitative methods,customer field research and stakeholder engagement,strong analysis,communication,and ability to travel.