12 customer retention manager jobs at 10 companies in Beacon, NY
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Director of Retention & Customer Lifecycle
Yonkers, New York, United States
$180k-$200k/yrRemoteFull Time
Bask & Lather: Develops and sells natural hair growth and scalp treatments.
8+ YOE8+ years in retention/CRM or growth marketing, DTC scaling experience, strong analytics and experimentation skills, experience leading teams and agencies, proficiency with listed marketing and BI tools.
Epicured: Medically tailored meal delivery for chronic disease management.
3+ YOERequires 3–5 years of customer service, member engagement, or related experience; CRM or care management platform experience; strong communication, problem-solving, and listening skills. Healthcare or community services experience preferred.
Protegrity: Provides data-centric security and tokenization software for enterprises.
10+ YOE10+ years IT experience with 5+ years in technical consulting or customer-facing technical roles; experience with RDBMS, cloud platforms, Linux/Windows, Docker/Kubernetes; strong communication and account retention track record; willingness to travel 30–40%.
Massage Envy: Provides professional massage, stretch, and skin care wellness services.
Proven leadership and communication, customer retention and sales experience preferred, ability to resolve conflicts and manage clinic operations; preferred commission-based sales and customer service background.
M&D Capital: Provides comprehensive medical billing and revenue cycle management services.
8+ YOE3+ Mgmt8+ years in healthcare account management/RCM, 3+ years managing teams, strong revenue cycle knowledge, executive communication, reporting/operational data proficiency, and ability to manage escalations and client retention.
New York Power Authority: Provides public power generation and transmission for New York.
5+ YOEBachelor's degree, 5+ years energy industry account management experience, supervisory experience preferred; strong strategic, communication, and customer-retention skills.
Mill Creek Residential: Develops, builds, and manages premier rental housing communities nationwide.
Provide leasing and resident services, manage leads and tours, complete lease paperwork, use Entrata/Yardi and Microsoft Office, communicate clearly and support resident retention.
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Responsible for commercial customer retention and growth, parts sourcing, driver dispatch, supervisory support for team members; high school diploma/GED required; ASE certification preferred; ability to lift up to 100 lbs.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Commercial sales role supporting customer retention and growth; requires automotive parts knowledge, ability to dispatch drivers, maintain stocking programs, use POS/parts lookup and Microsoft Word/Excel, HS diploma, ability to lift up to 50–100 lbs; ASE preferred.