10 customer retention manager jobs at 10 companies in Chula Vista, CA
1mo
Save
Mark Applied
Hide
1mo
Customer Success Manager
United States or San Diego or Alaska
$80k-$100k/yrRemoteFull Time
Instrumentl: SaaS platform for nonprofit grant discovery and management.
3+ YOE3+ years in customer-facing Customer Success or Account Management in SaaS, managing large portfolios; strong relationship-building, communication, and proactive ownership skills; experience with adoption, retention, and expansion.
Hyderabad or San Diego or North America or Europe or Asia or Australia
OnsiteFull Time
Seismic: Provides an AI-powered enablement platform for sales and marketing.
8+ YOE3+ Mgmt8+ years in Customer Success or B2B SaaS post-sales; 3+ years managing CSMs; experience with adoption, retention, value realization, risk mitigation, renewal readiness, and global SaaS operations.
Customer Success Manager (Healthcare AI Adoption & Customer Outcomes)
San Diego, California, United States
$95k-$135k/yrHybridFull Time
Clinically AI: Automates documentation and compliance for behavioral health providers.
4+ YOE4+ years in customer success/implementation/consulting in SaaS or healthcare tech; experience driving adoption, retention, and expansion; cross-functional collaboration; strong communication; active use of AI tools.
Filtrous: Distributor of laboratory equipment and scientific supplies.
3+ YOE3+ years in Customer Success/Account Management; proven renewal and retention experience; CRM/CSM proficiency; strong communication; organized and process-driven.
PracticeTek: Provides software and payment solutions for retail healthcare practices.
10+ YOE6+ Mgmt10+ years in SaaS with 6+ years leading large customer success/support teams; experience scaling 50+ person organizations, improving CSAT/retention, and implementing AI/automation; proficiency with Salesforce, Tableau, Excel/PowerPoint.
ChatGPT, Claude, Salesforce, Tableau, Microsoft Excel, Microsoft PowerPoint
Group Manager - QuickBooks CX - Foundational Experiences
Mountain View or San Diego
$190k-$297k/yrOnsiteFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
5+ YOE5+ Mgmt5+ years leadership in tech/SaaS driving customer experience or product results; undergraduate degree required (MBA preferred); experience with journey mapping, service design, analytics, and designing experience strategies to improve retention and revenue.
CAMP Systems: Provides software for aircraft maintenance tracking and engine health monitoring.
5+ YOE5+ years in account management/customer success or SaaS B2B; proven enterprise account growth and retention; experience with Salesforce/HubSpot/Power BI; strong communication, analytical, and relationship skills; willing to travel up to 25%.
Mossy Auto Group: Sales and maintenance of new and pre-owned vehicles.
Leadership and customer-service skills, valid driver's license/clean driving record, ability to meet financial and customer retention goals, strong communication and multitasking abilities.
Raken: Mobile platform for construction field reporting and project management.
3+ YOE3+ years in SaaS account management with experience owning renewals, expansion quotas, strong communication and presentation skills, relationship building, problem solving, and ability to drive customer adoption and retention.
United States or San Francisco or Los Angeles or Chicago or Dallas or Houston or Minneapolis or Nashville or Denver or Phoenix or Sacramento or San Diego or San Jose or Seattle
$290k-$315k/yrRemoteFull Time
Zip: AI-powered intake-to-procure platform for enterprise spend management
5+ YOE5+ years enterprise SaaS experience selling to procurement/finance/legal; demonstrated retention and adoption results; account management, negotiation, and customer-facing skills; self-driven and organized; experience with Salesforce, Clari, ZoomInfo, LinkedIn SalesNav, Outreach.