12 customer retention manager jobs at 10 companies in Connecticut
2w
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Manager, Customer Retention Solutions
New York or New Jersey or Connecticut or Arlington
$100k/yr HybridFull Time
3+ YOE4+ MgmtBachelor's degree preferred or equivalent experience; 3+ years sales experience; 4+ years people management and coaching; performance management, CRM, Microsoft Suite, communication, organization, and business math skills.
Microsoft Suite, Salesforce, CRM
3w
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Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yr RemoteFull Time
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Salesforce, Totango, Gainsight
2w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
1mo
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Principal Customer Success Manager (817)
Stamford or New York City
$198k-$230k/yr HybridFull Time
10+ YOE10+ years IT experience with 5+ years in technical consulting or customer-facing technical roles; experience with RDBMS, cloud platforms, Linux/Windows, Docker/Kubernetes; strong communication and account retention track record; willingness to travel 30–40%.
DB2, Oracle, MS-SQL, PostgreSQL, Snowflake, Databricks, Redshift, BigQuery, Hadoop, SQL, RHEL, SUSE, Solaris, AIX, Windows, Docker, Kubernetes, CI/CD, Protegrity, Thales, Voltage, Immuta, BigID, Privacera, Collibra, LangChain, LlamaIndex, Bedrock, Azure OpenAI, Vertex AI
4d
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Account Manager
United States or Alabama or Alaska or Arkansas or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$65k-$78k/yr RemoteFull Time
5+ YOE5+ years of customer-facing B2B software sales experience, complex relationship management, revenue and retention performance, commercial acumen, communication, negotiation, stakeholder management, and CRM proficiency.
Microsoft ConfigMgr, Microsoft Intune, Microsoft WSUS, Salesforce, CRM
1w
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Account Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$100k-$115k/yr RemoteFull Time
2+ YOERequires 2+ years in quota-carrying account management or customer success, experience selling B2B SaaS, and a record of achieving revenue or retention goals; HR or benefits experience is preferred.
Salesforce, Google Office Suite, Slack
1w
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Team Lead
Oakbrook Terrace or Bloomfield or Hartford or Chicago
OnsiteFull Time
3+ YOERequires a high school diploma or equivalent and 3–5 years in customer service, retention, business development, or account management. Microsoft Office experience required; Siebel and database experience is a plus.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Siebel
2mo
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Commercial Lines Insurance Customer Service Consultant (Credit Union)
Farmington, Connecticut, United States
$56k-$67k/yr HybridFull Time
3+ YOEHigh school diploma, active property & casualty (P&C) license, 3+ years insurance sales or customer service experience, 1+ year commercial P&C experience, strong communication, attention to detail, and ability to manage client retention and cross-sell.
1w
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Enterprise Account Partner
United States or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
RemoteFull Time
5+ YOERequires 5+ years in customer success, account management, or related SaaS client-facing work; enterprise account ownership, executive engagement, retention and expansion results, advanced product knowledge, cross-functional collaboration, and AI tool proficiency.
HotSchedules, MacromatiX, iQ Analytics, Claude, Salesforce, Microsoft 365, FTP, API
3mo
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Commercial Parts Pro Store 1297
East Windsor, Connecticut, United States
$21-$23/hr OnsiteFull Time
Experienced automotive parts sales role focused on commercial customers, parts sourcing, customer retention, meeting sales goals, supervising team members; ASE P2 preferred and strong parts/system knowledge required.
Microsoft Word, Microsoft Excel, POS
3mo
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Commercial Parts Pro Store 5789
Middletown, Connecticut, United States
$21-$23/hr OnsiteFull Time
Commercial sales role supporting customer retention and growth; requires automotive parts knowledge, sales skills, supervisory experience, ASE P2 preferred, Microsoft Word/Excel proficiency, ability to lift heavy items.
Microsoft Word, Microsoft Excel, POS
3mo
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Commercial Parts Pro Store 8415
Groton, Connecticut, United States
$21-$23/hr OnsiteFull Time
Support and grow commercial business through customer retention and sales; maintain commercial stocking programs; supervise team members; ASE P2 or ASE preferred; Microsoft Word/Excel and POS experience; able to lift up to 50–100 lbs.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems