8 customer retention manager jobs at 7 companies in Del Mar, CA
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Customer Success Manager (Healthcare AI Adoption & Customer Outcomes)
San Diego, California, United States
$95k-$135k/yrHybridFull Time
Clinically AI: Automates documentation and compliance for behavioral health providers.
4+ YOE4+ years in customer success/implementation/consulting in SaaS or healthcare tech; experience driving adoption, retention, and expansion; cross-functional collaboration; strong communication; active use of AI tools.
Filtrous: Distributor of laboratory equipment and scientific supplies.
1+ YOERequires 1+ year in customer success, account management, or client-facing B2B roles; CRM/CSM proficiency, customer retention experience, data analysis, communication, organization, and follow-through.
Filtrous: Distributor of laboratory equipment and scientific supplies.
3+ YOE3+ years in Customer Success/Account Management; proven renewal and retention experience; CRM/CSM proficiency; strong communication; organized and process-driven.
Director of Customer Long-term Success and Loyalty - Acton, MA / San Diego, CA (Hybrid)
Acton or San Diego
$187k-$281k/yrHybridFull Time
InsuletNasdaq: PODD: Manufactures wearable tubeless insulin pumps for diabetes care.
15+ YOEBachelor's degree preferred, 15 years in customer success/experience or related fields, proven cross-functional leadership, strong analytical and program management skills, experience with lifecycle programs and driving retention.
Group Manager - QuickBooks CX - Foundational Experiences
Mountain View or San Diego
$190k-$297k/yrOnsiteFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
5+ YOE5+ Mgmt5+ years leadership in tech/SaaS driving customer experience or product results; undergraduate degree required (MBA preferred); experience with journey mapping, service design, analytics, and designing experience strategies to improve retention and revenue.
Mossy Auto Group: Sales and maintenance of new and pre-owned vehicles.
Leadership and customer-service skills, valid driver's license/clean driving record, ability to meet financial and customer retention goals, strong communication and multitasking abilities.
Raken: Mobile platform for construction field reporting and project management.
3+ YOE3+ years in SaaS account management with experience owning renewals, expansion quotas, strong communication and presentation skills, relationship building, problem solving, and ability to drive customer adoption and retention.